Mucho Burrito Fresh Mexican Grill

Generous portions. Excellent service. 10/10

Fresh ingredients, quick service

Atmosphere: 3

Food: 4

Service: 4

Was only allowed 4 toppings before being charged extra??? Why was I charged $1.50 to each add cilantro and onions?? Apparently this is from head office?? I call baloney. And it doesn’t event say it on the menu.

I went to another location a few weeks ago and this was not the case. Since when did mucho burrito do this…I have been going to them for over ten years. First time at this location however. Won’t be back.

Fantastic service—staff were warm and attentive. The food was fresh, flavorful. Clean, well-kept space. Definitely coming back and recommending to others.

Atmosphere: 5

Food: 5

Service: 5

Service has gone significantly downhill over the years. I feel it’s because of certain staff changes, if you catch my meaning…
Disappointing.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Burrito Bowl

Food is fine, tasty, and the place is generally clean. The challenge was I was told they didn't have corn, and then served it to the fellow right after me. Then as I'm eating, they received an online order. As the fellow was.making the food, he sneezed into his gloved hand, he then looked right at me for a few seconds, he then continued to make the food. Didn't change his gloves, didn't wash his hands... the guy who served me had about as much personality as a rock. Too bad, because I really do like their food.

This is the service industry. The young fellow certainly does not appear to enjoy his job, at least that was the impression I had. The big guy is quiet, which is fine, but his service is still good. It was the thinner fella that could use a smile and pretend to care.

I really am sorry for this post as I generally only provide positive reviews, but the sneezing and attitude left me wanting more. Good news is there are several places in Orleans that offer great service amd equally good food.

Atmosphere: 1

Food: 5

Service: 1

I take my teenage son to this Mucho Burrito location every Friday evening for a regular chicken burrito. It is by far his favorite burrito restaurant. He loves their fresh, tasty grilled onions and peppers - and all of their other fresh toppings. They also have a good variety of sauces. The staff members are always courteous and efficient - and the dining room, counter, and food prep areas are always clean and tidy.

Atmosphere: 5

Food: 5

Service: 5

had such a great experience at Mucho Burrito! The staff member making my burrito was so kind and friendly, and he was especially wonderful with my little son. It made the visit feel really welcoming and enjoyable. On top of the amazing service, the food was absolutely delicious.

Atmosphere: 5

Food: 5

Service: 5

The staff is friendly and the food is amazing! As regular customers, we can say that we always get excellent service from the team. The menu is interesting and offers a lot of options, including the option of a salad (which I rarely see in other burritos places) Mucho Burrito is definitely the place to go! :)

Atmosphere: 5

Food: 5

Service: 5

It was great! Tried the inferno (or whatever is called) burrito 🌯 the spiciest one, and it was definitely super spicy. 🥵 Also also, the fries where really good. Prices were okay, place was clean.

Only thing is that when i asked if i could add something to my burrito they said, « you can’t modify this burrito » haha I just thought it was funny I can’t modify it.

Atmosphere: 5

Food: 5

Service: 4

Tonight was my first time at this restaurant and it was a horrible experience. The manager who served me was extremely rude and not helpful when I asked questions about the menu. He gave additude when I asked how the combo's work and prepared my food hastfully. I told him it was my first time here and he spoke to me with an additude. To make matters worse the quesadillas I ordered were horrible with very little filling and the muncho fries were nothing like it was advertised. I am very disappointed with my experience. I was really looking forward to trying this restaurant but the service, price and quality of food is all bad. Definitely won't recommend it.

Atmosphere: 1

Food: 1

Service: 1

Clean atmosphere, food readily available. When we went in this evening there was one guy working with a trainee. The more tenured employee was fast, efficient, apologetic and focused on all tasks. He made the experience 10/10. We had come from Chipolte, where they had many staff a dirty dining room, no veggies and no rice. Give the gentleman working this evening a raise!

So I’ve been coming here quite a few times as it became easily one of my favourite spots to get a burrito bowl. My boyfriend usually always gets a quesadilla no matter where we go whether it’s Quesada chipotle etc he always gets the same thing. Anyways we went in yesterday after ordered what we usually do and when it came to my boyfriends order he was trying to pick what to put in his quesadilla which he had done before here and this time my boyfriend wanted rice on it and the guy straight up shook his finger and said no like ok? I guess no rice for us lol then he wanted corn on it and the guy explained the only thing that comes on a quesadilla is jalapeño and cilantro so my boyfriends like ok well I don’t like either of those can I get corn and pico instead and the guy once again shook his finger and told him no cannot do that it won’t fold too soggy. Excuse you? I asked the guy so you all of the sudden charge extra for ingredients on a quesadilla when you charge the same price for a burrito and I’m barely getting anything on the quesadilla that I actually like and he’s like yes we charge 25 cents extra per ingredient. Why not give the OPTION of 2 ingredients instead of choosing what comes on it. A lot of people have the gene where cilantro taste like soap and there’s a lot of people who don’t like jalapeñ9 so very odd to not atleast offer options. We watched the guy behind us order the same thing and try as well to get rice on it and once again, the guy shook his finger and said it won’t fold that he can’t do it and the guy was like I like mine soggy like it’s fine and the guy kept telling him no It won’t fold. Customer service not great and in my opinion if the owners are being stingy about ingredients, you probably shouldn’t be running a completely customizable burrito place if you can’t customize it maybe a different style works better. Also I’ll throw in the fact majority of the sides they have take a while to get to you. Ordered the fiesta fries took 10 minutes we were already done eating by the time they got there. Overall probably won’t go there as I don’t wanna pay the same price for a burrito and barely get anything on it and have to pay extra to get my boyfriend what he wants after working 13 hours.

Still my favorite traditionsl Mexican place in Orleans.

I have picked food up here on a few occasions. It has always been fresh and delicious. The servers are some of the most pleasant that I have dealt with. I will be back.