Starbucks

4240 Innes Rd, Orléans
(613) 837-1815

Recent Reviews

S. H.L.L

You can’t tell, but under my mask I’m smiling. Our community is powering through this pandemic like champs and it’s beautiful to see. The safety measures of this non-drive-thru Starbucks are impeccable. Way to go, guys! Keep up the great work.

Jo McCormick

Always great

Atmosphere: 5

Food: 5

Service: 5

Emily Logan

I usually don’t like to write anything but a good review unless something really does bother me.I recently got a new job in orleans, and this Starbucks is close to work, for 1.5 weeks straight I got a coffee and eggs bites every morning before work. Eggs bites are always good so no complaints there.The coffee always tastes good, usually tastes the same every morning, small differences here and there.HOWEVER, why I’m writing this review is that every morning i have coffee grounds in my coffee. The reason this is disappointing is that I’ve been a lover of Starbucks for quite some time and only rarely get that issue, which is nothing to be angry about. But when it’s every morning, at the same Starbucks it’s disappointing especially when it’s not cheap.I am now ordering from another location (indigo location) 2 mins away and have had no issues, along with second cup, no issues.It’s disappointing, and I order ahead so there’s no way of really making a comment or complaint, and I only find out after I’m at the end of my drink.The workers there are usually very friendly and always say good morning, they make nice conversation if I arrive and am still waiting for my items to be completed and are apologetic for the wait. Customer service is usually very good at any Starbucks.

Atmosphere: 5

Food: 4

Service: 5

Alvin Boota

Avoid this Starbucks. While staff are friendly, the lady making the coffee drinks needs to be retrained.Got the gingerbread latte. Absolutely tasteless! No flavor of espresso or gingerbread! Felt like I was drinking steamed milk.If I wasn't in a hurry, I would have turned back and asked for a refund.

Atmosphere: 2

Service: 3

Patsy Jacobs

Stopped in for a Chai tea latte. The staff were so friendly. It wasn't very busy, so we actually were able to have a short conversation.

Atmosphere: 5

Food: 5

Service: 5

Angela MacNeil

We walk in 5 minutes before closing and they say they won't accept any new orders. They weren't even closed yet.

Karen Dudzinski

Location has gone completely down hill. Staff are rude and dismissive, and not the least bit helpful.

Atmosphere: 1

Food: 4

Service: 1

Tanishq Rattan

The staff is really friendly, S/O to Ava, sky and all of the

Atmosphere: 5

Food: 5

Service: 5

Ben Rubayita

Best Starbucks in town. I work in the area and always come by on my breaks to chill. All the staff is very nice and welcoming. Shout out to Jem the manager who is so nice and does a great job at making sure the place is always clean and tidy.

Atmosphere: 5

Food: 5

Service: 5

Dylan

Where to start… staff, cleanliness, variety on inventory. All of the above!!! Super shoutout to Jem the manager, one of the few amazing staff members / managers. Allows myself & work colleagues to stop in on the daily, supplying us with water & anything they can to keep us happy!Thanks again to everyone here.

Atmosphere: 5

Food: 5

Service: 5

Lyne Cocotte

Excellent coffee ! Staff are very professional and attentive and friendly . They make you feel welcomed. Very clean place. Bathrooms are clean. Free ample parking. Wheelchair accessible. I love coming to this Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Kayleigh Styles

I’ve ordered from this Starbucks location several times and each time the employees go out of their way to ensure my order is right and that I’m satisfied. Lovely customer service.

Atmosphere: 5

Food: 5

Service: 5

Anthony L

Very friendly and sociable staff and management. It's definitely my SBUX of choice in Orleans.

Atmosphere: 5

Food: 5

Service: 5

Rebecca Pierce

Tried the iced chai latte with a shot of espresso and caramel cold foam......omg so good!!! The staff are always friendly and always greet me when I walk in.

Atmosphere: 5

Food: 5

Service: 5

Juliet Johnston

Terrible experience. I came in and ordered a simple drink and they got it wrong. I went back and told them so they could make it right, but they still got it wrong. The staff clearly needs to be retrained and learn how to make a drink properly. It wasn’t busy at all, so there’s no excuse. Disappointed as this location used to be great.

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