Starbucks
5190 Innes Rd, Ottawa
(613) 617-1936
Recent Reviews
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This was the worst experience I have ever had at any Starbucks location.
In drive thru they placed an ill fitting lid on my order. When reaching for the cup the hot coffee spilt everywhere, on me, my car...a disaster. No apology just a look and question if I wanted a new coffee....well of course.....I'm not going to lick it off the upholstery.
Manager unhelpful and laughing with employees.
Atmosphere: 1
Food: 1
Service: 1
Dogs love the pup cups here. Staff are always pleasant
Atmosphere: 3
Food: 4
Service: 5
The staff here are so nice ! I always feel welcomed . The food and drinks are excellent ! This is my favourite location ! A must try for your next visit at a Starbucks ☺️
Atmosphere: 5
Food: 5
Service: 5
there was no cucumber in the porta potty.
Food: 1
Riding my bike and done 80k in this summer heat ,found this office and asked for water (i don't have any the cashier said i'm suppose to purchase smth !!! Imagine someone thursdy in 2025 and asked to buy smth to get water !!! Such a disappointment !!!
Service: 1
Great place to enjoy drinks
Atmosphere: 5
Food: 5
Service: 5
Amazing service! We have been long standing customers for quite some time. Very busy at times but they never miss a beat! Special mention to Sarah that makes our day with her excellent customer service and enthusiasm!!!
Hats off to the talented people that make everything happen!!!!
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff! I go from time to time, ordering online and my order is always ready when I walk in!
Atmosphere: 4
Food: 3
Service: 5
Most disgusting service I ever had.
Waited in drive through for 20 mins. The employee was so rude and you can really tell she hated her job.
I will not be returning to this location ever again.
Drinks were good , busy location expect a wait time
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Much quieter for studying than the location by the LCBO. More space in the seating area. And in the winter, they have double doors, so you don’t get a gush of arctic wind every time the door opens.
Atmosphere: 4
Food: 4
Service: 3
I got a cranberry bliss bar. They are keeping these pastries with cream cheese in the pastry bin outside the fridge. I worked at Starbucks for 6 years, they should be keeping it in the fridge so they don’t get people sick. It literally melted in my hand it was so warm i couldn’t hold it. It is literally disgusting if that’s their standard here and that girl with the holly and jolly name tag needs to find a new job cuz clearly this one isn’t for her. Never at my Starbucks was anyone or anything so nasty and gross like this place. You guys are going to get people sick.
It's a very generic starbucks
Atmosphere: 3
Food: 3
Service: 3
Starbucks 4240 Innes Rd is by far the cleanest, the quickest and has the nicest staff period. 5 stars across the board.
Atmosphere: 5
Food: 5
Service: 5
Tell the students to stop taking up tables when they aren't ordering anything or eating their own food they bring in. It's not a cafeteria and us paying customers would love a place to sit ?
Atmosphere: 2
Food: 4
Service: 5
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