Subway
5160 Innes Rd Unit 4, Ottawa
(613) 830-1294
Recent Reviews
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Always amazing coming here since 2016
Atmosphere: 5
Food: 5
Service: 5
Staffing here is absolutely the worse. Bad customer service, no greeting , no hi no hello. I ordered a sandwich on a flat bread but they dont have the press grill for it, had to eat my sandwich cold. No alternative offered no nothing.
Great location friendly staff.
Atmosphere: 5
Food: 5
Service: 5
The worker, Justin was super rude the entire time. Acting like he hated being there and that every customer and every request was an inconvenience. Absolutely horrible
Atmosphere: 1
Food: 3
Service: 1
Excellent. Justin is the best.
Atmosphere: 5
Food: 5
Service: 5
Walked in to get a sub, and waited over 25 minutes. Only one staff was working and had two customers in line before me. It took him about 10 minutes per customer.
Veggies were all frozen.
I paid cash and he went straight from the cash to making the next customers sub, didn’t change his gloves once. Disgusting.
Closes at 10 what is this bed time
Atmosphere: 1
Food: 1
Service: 1
The employees do not speak French or English very hard to understand not welcoming the paint is not edible very harsh lack of politeness
Atmosphere: 1
Food: 1
Service: 1
Pascal is the man... he deserves a rase or promotion or just give him his own franchise! Best subway employee ever hands down
Atmosphere: 5
Food: 5
Service: 5
Best subway in Orleans!!! Staff, product and location 😋‼️online orders are always accurate
Vegetarian options: Just don’t ask for meat?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Huge shout out to Kallum. This young man delivered excellent service. I have Celiac Disease, Kallum took special care to ensure my sandwich was safe for me to eat. He got all fresh ingerdients from the back, and prepared my sandwich on a clean surface. He checked in with me during the process, which made me feel confident that he was following protocol. Thank you, Kallum, for making my first Subway experience as a Celiac a positive one!!
Dietary restrictions: Celiac protocols were followed.
Service: 5
I came in on Thursday evening and was served by Pascal who was an absolute delight! I can’t even recall the last time I had that level of service in a restaurant more or less a fast food establishment.
Atmosphere: 5
Food: 5
Service: 5
I got the best blt I’ve never had at this subway. Maiah. (Not sure I didn’t have a good view of her name tag but she had the prettiest red braids) made me the most amazing sandwich ever and she gave me the perfect amount of extra pickles and sauce! Thank you so much I was really hungry ?
Atmosphere: 5
Food: 5
Service: 5
30 degrees out, the air conditioning is turned off. Took 15 minutes to get my sub, sweating like a wildebeast by the time i got it. It's hotter in here than it is outside. These poor workers, i'm sure this is a workplace health code violation.
Atmosphere: 1
Food: 3
Service: 2
I don’t review fast food places because it’s all the same usually. But when someone is as good as Jacob was today I believe that individual needs some recognition.
Thanks Jacob for your customer service today ??
Atmosphere: 5
Food: 5
Service: 5
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