Thai Express Restaurant Orléans

I had ordered the chicken fried rice. Because I had a discount through the app, they barely added any chicken to my order. Very disappointed

Atmosphere: 1

Food: 1

Service: 1

Ordered extra chicken with cashews paid for it got back to hotel before night shift no extra chicken or cashews hope you guys go out of business

Atmosphere: 1

Food: 1

Service: 1

So bad

Atmosphere: 2

Food: 1

Service: 2

Got a pad thai, barely any meat. They also dont put all the ingredients anymore, no egg, no tofu

Atmosphere: 1

Food: 1

Service: 1

Worst location, have tried several and this one is hands down the worst. Dry and sticky. Maybe because the containers leak so bad? Chicken questionable.

The quality of food is horrible. I got my Tom Yum soup with raw veggies, and chicken was smelly and did not look fresh at all. Very disappointed...

At the mall today, my cousin and I ordered CHICKEN pad Thai. If there were 5 pieces of chicken we were lucky! AND you can’t tap your debit because they want a tip after paying $17.00 for noodles that cost 10cents and maybe 5 slivers of chicken,
NEVER again!

Atmosphere: 1

Food: 1

Service: 1

I was at this mall location today with my two kids and ordered a thai fried rice to go. I also asked the cashier for 2 plates and 3 folks. He gave me two folks and one plate and when I asked for the 2nd plate, he refused to give it to me saying that I will give your food on a playe instead of in a takeout container. He made such a big deal about the plate and humiliated me in front of other patrons. The food was also sub par compares to other locations had minimal veggies and meat. Be warned and spend your money elsewhere if you are at this food court.

Atmosphere: 2

Food: 4

Service: 1

EDIT: Owner Operator replied promptly. Requested I fill out a form. I should point out, if you have the time to read these negative reviews, you could put the effort in to note the issues at this location. Asking to fill out additional forms simply puts the reporting effort onto the consumer. I say this because similar complaints on google go back over 1 year+ which shows a lack of improvement and or change.
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Not sure what to say. First time/last time customer. Experience was in line with the 1 start reviews. Guy working cash was rude, while chef guy gives dirty looks. My beef + noodle dish came with a pile of noodles (good thing) but 6 bits of beef, with nothing else at all. Wasn't spicy at all for medium spicy, and was VERY bland and chewy. For 18$.......

I wanted something different. Certainly what I got. Stay away.

Just ordered the pad Thai and it was the worst one I’ve ever had in my life. First off it didn’t look anything like the picture so I brought back the dish and confused thinking they must have given me another person’s dish. He said no that’s the right one. The picture showed tofu and egg and some lime wedges and peanuts, but none of that was there. They threw in a lime wedge. I asked where are the peanuts, the eggs and the tofu? He said it’s in there it’s just really really small. OK, so in the picture you see piles of chunks of tofu. I don’t even see a crumb of tofu or egg or peanuts Totally feel ripped off

Order for take out. Food was average. However, the man at the register was very rude. It's been a while since I have encountered such an incredibly rude person, and I'm not a sensitive person. Not very smart as a business to have someone like him working at the register taking orders from customers. Do better buddy.

Atmosphere is a normal mall, that's fine. Problem however is the last two times I've gone there was so much sauce my meal almost a stew... And this third time they disappointed me with these boxes. I'll be going to another location from now on.

Atmosphere: 3

Food: 1

Service: 4

Tell me why this mall food court Thai Express served me the best pad thai of my life??

I read the good reviews strange it doesn't come close to what I experienced.the large portion is mostly rice or noddles,very little amount of protein.service is poor,Crumpy clerk.
I saw poor sanitary procedure,cashier handling non food duties then prepare the ingredients for the cooks,without washing his hands or wearing cloves.maybe this chain has lost its focus.
Save your money for a better choice

Atmosphere: 1

Food: 2

Service: 1

Very rude, won’t be going back

Atmosphere: 1

Food: 4

Service: 1