The Bad Alibi
5935 Jeanne D'Arc Blvd S, Orléans
(613) 424-7000
Recent Reviews
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The food here is very good, but I would recommend avoiding going during the time they transition from breakfast to lunch. We originally arrived at 12:55pm hoping for brunch (having not noticed the breakfast ended at 1pm on the website), as it was a stat holiday. We were told they were no longer serving brunch, which we were fine with. The server took about 15 minutes to make initial contact with us and take our drink order, and informed us that there would be about a ten minute delay until we could place our lunch orders as they were switching the kitchen over. After ordering, we waited another 30 minutes to receive our nachos appetizer, bringing the time since being seated to just over an hour. We asked for an extra sour cream with our nachos which we never received. We received our mains around 2:15pm, an hour and twenty-five minutes after first arriving. We left at 2:50, almost two hours after first arriving.
I can appreciate there is a transition period between breakfast and lunch, but had we been told how long of a wait this would engender, we would have gone elsewhere, rather than being told simply we would have to wait ten minutes to order. We did not receive a much communication from the server regarding the status of our food etc. To be transparent, we chose not to leave a tip, I understand the server was busy, but we did not receive very good or clear communication, the wait time was exceptionally long, and we didn’t receive something we asked for (which was not acknowledged). Other small details in the service we also felt could be improved such as the plate I received my food on was still a bit dirty, our dirty side plates were left right up until the time our mains arrived, despite them having cleared the nacho plate etc.
The hostess wished us a good day, which my girlfriend heard our server audibly scoff at as he was walking back into the restaurant, which was not a nice end to our experience.
Atmosphere: 4
Food: 4
Service: 1
Fantastic experience last night at Bad Alibi. Staff / service was terrific. Food was extremely delicious but also reasonably priced. The Saturday date night special is truly a worthwhile deal! Will be back, would 100% recommended to friends.
Atmosphere: 5
Food: 5
Service: 5
Been a few times. Always sat on the patio. Food and Beer are delicious and the service was fantastic. We ordered way 2 many appetizers and they all came on time and hot. The chicken parm sandwich is 10/10
Atmosphere: 5
Food: 5
Service: 5
My baseball team decided to have our end of the season get together dinner. It was my first time trying this place out as well. I had high hopes given the good reviews. We reserved for 6pm got our orders in around 6:20ish and we still didn't have our food until 7:40. I had to cancel my order and leave. Thankfully they didn't charge me for the beer they brought as an apology. But I had my young child with me and I had to get him home to bed. I highly doubt I'll be going back to give it another try. Especially given that other tables around us had received their orders well before us. I'm pretty confident one table was on their 3rd round of appetizers before we got anything. Our server said they got their food first because they only ordered appetizers. You can't tell me that a burger and fries is why it took over an hour.
Just finished a Philly cheesesteak and dill dredged fish & chips and WOW! Amazing 10/10 & our server, Joshua, was fantastic!
Will be back next week for a burger :)
Atmosphere: 5
Food: 5
Service: 5
Really good food at reasonable prices. Friendly staff. It's strip mall location is a bit of a bummer, but doesn't distract from the meal. Sat outside for an early dinner and it was great.
Atmosphere: 4
Food: 5
Service: 5
The food was AMAZING, I ate it before taking pictures. Our server Lola was great too, very smiley and made us feel like we were talking to a friend :)
Nice out on the Patio. Good food. Excellent Lime Mousse.
Atmosphere: 4
Food: 4
Service: 5
Fantastic food. Fantastic staff. All the staff are courteous. Josh was a great host and ambassador for the restaurant, and very attentive to ensure customers leave looking forward to their next visit. The burgers and fish are great but the best spinach dip ever!!
Atmosphere: 5
Food: 5
Service: 5
Came in for fish and chips last night, had a wonderful experience and very good food. The hostess Kaylee was so welcoming and sweet!! Lola was so kind and sweet as our server, and so attentive to our table. Definitely recommending this spot to our friends and family!! :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place to dine out. Service was excellent as was the food. Would highly recommend.!
Atmosphere: 5
Food: 5
Service: 5
This place is really great! Great vibe. We were attended to by Josh, who is really great (I’m sure everyone is). Their food is fresh, nothing is frozen and almost everything is fresh made in house. They get all their meat from Laverne’s in Navan keeping it local. The burgers are incredible and better than homemade if you can believe it.. and those fries… let’s not forget the fries! Beer is cold, food is hot, fresh, and tasty. What more could you want? I would also give 5 stars for price and value… you really do get what you pay for.
Atmosphere: 5
Food: 5
Service: 5
Love this place! Sat on the patio with a crisp Good Alibi beer and a plate of nachos. The perfect summer evening! The service is unmatched - thank you Josh!
Absolutely wonderful. The chicken and waffle sandwich was excellent. The staff was also very friendly. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
We went there for dinner on Monday night, food was great and Lola our waitress was lovely!!! Will definitely be going back!
Atmosphere: 5
Food: 5
Service: 5
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