Dairy Queen Grill & Chill

I had gone into the store and ordered 4 meals to go. I was very dissatisfied with the handful of fries I got in 3 of the orders. I called in and complained and their solution was a free order of fries. I am finding I receive better service and portions in the smaller communities.

Food: 2

Service: 2

Customer service is really bad here

Atmosphere: 1

Food: 1

Service: 1

I just had a double cheeseburger combo from this location and figured out what a terrible customer service person looks like. We usually see videos of people misbehaving with customer service representatives or servers. However, the servers there have no customer service skills whatsoever; no greetings, no thank yous, no welcomes. I don't know why they're so rude.

But this person named "Nick," who was wearing an orange cap today (I don't know if he told me his real name), not only misbehaved with me while taking payment from my card, giving me my drink, and giving me my order, but he also barely stretched his arm outside of the window and humiliated me every time as I stretched my arm as much as I could but he was still far as he wasn't streching his arm at full length. I wasn't feeling well today, so I didn't say anything in return, but this person bullied me so much. This is the first time I'm writing a review. The owner can check the CCTV footage, as he would never admit to this. It was after 11:30 p.m. on November 3, 2024.

Atmosphere: 1

Food: 1

Service: 1

I had my birthday few days ago and my friends place an order for a birthday cake here, i went there to pickup the cake. They told nothing about whether i should place it on freezer or fridge only. I took the cake home and placed inside fridge; when the time came to cut that cake we were all surprised and disappointed. Because the whole cake had been melted, we had to throw the whole thing on garbage. They didn’t told me where should i store; and i haven been to few cake shops and they always give a proper instruction to store.

I hope that theses don’t do the same with other customers.

Atmosphere: 3

Food: 3

Service: 1

Food was fast & hot except ice cream cone.
It was cold

Wheelchair accessibility: All one level from parking lot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Double Loaded Steak Burger, Chicken Strips

Great place for food

Atmosphere: 5

Food: 5

Service: 5

The workers here judge you and will openly mock you as they make your order. A simple slip of the tongue when ordering and then having to stand and listen to them make fun of you. If they talk so openly like that, what are they saying the moment people leave?

Atmosphere: 1

Food: 1

Service: 1

Honestly I am never disappointed. I was taken care of by Steve and he made sure everything was absolutely PERFECT with the absolute best customer service. 10/10.

Atmosphere: 5

Food: 5

Service: 5

Great staff

Atmosphere: 5

Food: 5

Service: 5

It’s great here

Atmosphere: 5

Food: 5

Service: 5

Helene gave amazing customer service, we can tell she is a hustler, so please give this woman a raise! Happy to see this location isn't over run by new comers, if you know what I mean.

Atmosphere: 5

Food: 5

Service: 5

GREAT SERVICE & ALWAYS A SMILE ?!
thx guys ill be back .....

Atmosphere: 5

Food: 5

Service: 5

Good place to eat icecream on patio

Atmosphere: 5

Food: 5

Service: 5

Good ice cream

Helene gave amazing customer service, we can tell she is a hustler, so please give this woman a raise! Happy to see this location isn't over run by new comers, if you know what I mean.

Atmosphere: 5

Food: 5

Service: 5