I’ve edited my review from 3 stars. The bagels are great and their rewards program is legit. I don’t even eat here that often and I got a free bagel today and a couple $$ off my next purchase.
Sam M
Amazing bagels, always fresh. Wide variety of bagels and breakfast items to choose from. Do not forget to try their cream cheese! Staff is helpful and patient. Ambiance is OK.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Dozen Bagels
Kris Robra
The selection of bagels is fantastic and the taste is much better than any other store-bought bagels! Price is reasonable, service is fast even with a lineup, and if you want a sandwich, it is made just the way you want
Atmosphere: 5
Food: 5
Service: 5
Cassidy Brown
Very disappointed ☹️ why get rid of the best flavoured bagel ( French toast) honestly not sure what I’ll be getting now. Please bring it back
Atmosphere: 3
Food: 4
Service: 4
Ken peacock
-Perfect bagels everytime -Perfect service everytime I just wish less people knew about them because the lines can get long at certain times!
Atmosphere: 5
Food: 5
Service: 5
donna lake
The best bagels in town.
Atmosphere: 5
Food: 5
Service: 5
Arlo Brake
I had a wonderful first-time experience at this charming spot. The meal was delightful, with a perfectly baked bagel, delicious French toast topped with butter, and a smooth vanilla-flavored coffee that you prepare yourself. They also offer bagel dips, which is a nice touch. The service was exceptional—our server, though not overly talkative, communicated a sense of warmth and kindness through her expressions. The atmosphere was inviting, with a cozy brown and beige color scheme, complemented by scattered shades of tile, creating a welcoming environment. Seating options include a front row facing the parking lot, with bench seating along the side, plus an outdoor patio area. The free Wi-Fi is also a nice bonus. The only downside was that it was a little chilly inside due to the front door being left open for a delivery, but it wasn’t a major issue. Overall, a lovely experience!
Atmosphere: 3
Food: 4
Service: 4
anna mitchell
Very friendly people work here The bagels are to die for. My favourite is Jalapeno cheddar Yum! The breakfast bagels are really good!
Parking: Conveniently located on ground level
Wheelchair accessibility: Located on ground level
Atmosphere: 5
Food: 5
Service: 5
Jessica Bain
I live an a city where Kettlemans in the height of bagel consumption and that is just sad. Imagine if you will a bagel that is substantial. Hearty. Flavourful. A thicker (but not tough) outer layer with a fluffy, relenting interior. Now open your eyes... you are at The Great Canadian Bagel.
Their flavours range from sweet to savory, with "boring" in between flavours that can't even be called bland because they are just So. Well. Done.
A variety of cream cheeses are made in store and will only enhance your already stellar experience.
Staff is efficient and friendly. Move over Kettlemans, simmer down Tim Hortons, and sorry Costco... these are THE BAGELS.
Atmosphere: 5
Food: 5
Service: 5
Tilly Gabrielle
So fresh , and they make sure your bagel is toasted enough !
Update review: I revisited this location today based on the feedback and follow-up by the owner. What a difference in the service I received in this visit compared to my last. Unfortunately, due to my work schedule I am not able to make it till close to 3pm. This time I was not able to get there till 5 minutes to 3pm. The service was friendly and kind. And I was able to make a purchase! This is the kind of service I expect and am so happy as I got my craving filled and will definitely be back as often as my schedule allows. Review has been updated based on this visit. I look forward to many more bagels in my future. ☺️
Original review: (originally posted Oct 4, 2024) So disappointed. Terrible customer service. I rushed to this location after work to get a late lunch (knowing they close at 3pm), got there 10 minutes before 3pm (was so happy I had made it) and they had lots of bagels left. Was told “everything has been bleached so we can’t sell you a cream cheese bagel, only bulk bagels”. What?! This would be like going to a retail store 10 minutes before close and they tell you that we already cleaned up the clothes and so you are not allowed to try things or touch the displays! When you close at a certain time, you do the clean up after you close!
Edit based on response from owner: thank you for talking to your team and for your honest response. I will try your restaurant again (as I do truly enjoy your bagels). (See above for updated review)
Atmosphere: 5
Food: 5
Service: 5
Farah Hosein
Came here twice and will keep coming back! The bagels are amazing and the service is even better. The crew here is always so happy to serve us and consistently making sure our bagels are toasted to perfection. Big shout out to Ashley for her recommendations and service to us today! :)
Atmosphere: 5
Food: 5
Service: 5
Katelynn Coppola
The staff are the most miserable people I have ever seen in customer service, they're always hungover and only care about their night before stories. The vicinity is dirty and falling apart. They can't even keep track of basic instructions. The food itself is always great but it's depressing even walking through the door. Do better.
Atmosphere: 1
Food: 3
Service: 1
Barry Cain
Usually visit this location on weekends and enjoy it. Very disappointed today, small and underwhelming. Also the store could use a good clean…
Atmosphere: 2
Food: 2
Service: 4
nick tomasii
This js our go to spot for breakfast.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Dozen Bagels, Sesame Seed Bagel with Cream Cheese
I’ve edited my review from 3 stars. The bagels are great and their rewards program is legit. I don’t even eat here that often and I got a free bagel today and a couple $$ off my next purchase.
Amazing bagels, always fresh. Wide variety of bagels and breakfast items to choose from. Do not forget to try their cream cheese! Staff is helpful and patient. Ambiance is OK.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Dozen Bagels
The selection of bagels is fantastic and the taste is much better than any other store-bought bagels! Price is reasonable, service is fast even with a lineup, and if you want a sandwich, it is made just the way you want
Atmosphere: 5
Food: 5
Service: 5
Very disappointed ☹️ why get rid of the best flavoured bagel ( French toast) honestly not sure what I’ll be getting now. Please bring it back
Atmosphere: 3
Food: 4
Service: 4
-Perfect bagels everytime
-Perfect service everytime
I just wish less people knew about them because the lines can get long at certain times!
Atmosphere: 5
Food: 5
Service: 5
The best bagels in town.
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful first-time experience at this charming spot. The meal was delightful, with a perfectly baked bagel, delicious French toast topped with butter, and a smooth vanilla-flavored coffee that you prepare yourself. They also offer bagel dips, which is a nice touch. The service was exceptional—our server, though not overly talkative, communicated a sense of warmth and kindness through her expressions. The atmosphere was inviting, with a cozy brown and beige color scheme, complemented by scattered shades of tile, creating a welcoming environment. Seating options include a front row facing the parking lot, with bench seating along the side, plus an outdoor patio area. The free Wi-Fi is also a nice bonus. The only downside was that it was a little chilly inside due to the front door being left open for a delivery, but it wasn’t a major issue. Overall, a lovely experience!
Atmosphere: 3
Food: 4
Service: 4
Very friendly people work here
The bagels are to die for.
My favourite is Jalapeno cheddar
Yum!
The breakfast bagels are really good!
Parking: Conveniently located on ground level
Wheelchair accessibility: Located on ground level
Atmosphere: 5
Food: 5
Service: 5
I live an a city where Kettlemans in the height of bagel consumption and that is just sad. Imagine if you will a bagel that is substantial. Hearty. Flavourful. A thicker (but not tough) outer layer with a fluffy, relenting interior. Now open your eyes... you are at The Great Canadian Bagel.
Their flavours range from sweet to savory, with "boring" in between flavours that can't even be called bland because they are just So. Well. Done.
A variety of cream cheeses are made in store and will only enhance your already stellar experience.
Staff is efficient and friendly. Move over Kettlemans, simmer down Tim Hortons, and sorry Costco... these are THE BAGELS.
Atmosphere: 5
Food: 5
Service: 5
So fresh , and they make sure your bagel is toasted enough !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Update review:
I revisited this location today based on the feedback and follow-up by the owner. What a difference in the service I received in this visit compared to my last. Unfortunately, due to my work schedule I am not able to make it till close to 3pm. This time I was not able to get there till 5 minutes to 3pm. The service was friendly and kind. And I was able to make a purchase! This is the kind of service I expect and am so happy as I got my craving filled and will definitely be back as often as my schedule allows.
Review has been updated based on this visit. I look forward to many more bagels in my future. ☺️
Original review: (originally posted Oct 4, 2024)
So disappointed. Terrible customer service. I rushed to this location after work to get a late lunch (knowing they close at 3pm), got there 10 minutes before 3pm (was so happy I had made it) and they had lots of bagels left. Was told “everything has been bleached so we can’t sell you a cream cheese bagel, only bulk bagels”. What?! This would be like going to a retail store 10 minutes before close and they tell you that we already cleaned up the clothes and so you are not allowed to try things or touch the displays! When you close at a certain time, you do the clean up after you close!
Edit based on response from owner: thank you for talking to your team and for your honest response. I will try your restaurant again (as I do truly enjoy your bagels). (See above for updated review)
Atmosphere: 5
Food: 5
Service: 5
Came here twice and will keep coming back! The bagels are amazing and the service is even better. The crew here is always so happy to serve us and consistently making sure our bagels are toasted to perfection. Big shout out to Ashley for her recommendations and service to us today! :)
Atmosphere: 5
Food: 5
Service: 5
The staff are the most miserable people I have ever seen in customer service, they're always hungover and only care about their night before stories. The vicinity is dirty and falling apart. They can't even keep track of basic instructions. The food itself is always great but it's depressing even walking through the door. Do better.
Atmosphere: 1
Food: 3
Service: 1
Usually visit this location on weekends and enjoy it. Very disappointed today, small and underwhelming. Also the store could use a good clean…
Atmosphere: 2
Food: 2
Service: 4
This js our go to spot for breakfast.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Dozen Bagels, Sesame Seed Bagel with Cream Cheese
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