Tim Hortons

$ • Coffee Shops

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About Tim Hortons

Tim Hortons in Durham is a popular spot for morning coffee, especially for those who enjoy quick service and a friendly atmosphere. The drive-thru staff, including Rebecca, Kim, and Devonte, are known for their cheerful and welcoming attitude, making customers feel appreciated. The location offers a cozy environment where customers often receive their orders with a smile, and the display of baked goods looks full and appetizing. The team, led by the manager who replaced a drink for a customer, is quick and kind, often going above and beyond to ensure good service.

While some reviews mention issues like wait times and occasional delays, the staff generally tries to communicate honestly and improve service. The use of honey in their offerings sets this location apart from others. Customers appreciate the fresh, hot steeped tea, though occasional problems with temperature have been noted. The menu lacks strawberry jelly donuts/Timbits, which is seen as a downside. The nighttime traffic can sometimes be overwhelming, but the cozy environment and friendly staff help make up for it. Overall, it provides a basic fast-food experience with friendly staff and a cozy setting, though there is room for more menu variety and consistent hours.

Menu

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Tim Hortons Menu
Tim Hortons Menu

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Tim Hortons Reviews

3.1
176 ratings
5
45%
4
9%
3
10%
2
6%
1
30%
Food
3.7
Atmosphere
3.4
Service
3.4

Share your opinion about Tim Hortons

The staff is super nice and kind! I come in weekday mornings for a coffee. The breakfast sandwiches are the best here!
Thanks to everyone!
This has been my go to Tim’s everyday for the last year and a half. The staff and I greet each other like old friends and they are always quick, kind, and welcoming. I love having this location as part of my regular routine.
Fantastic service 10/10 - Ive been coming to this location since more than a year now and it’s always a pleasant experience. Staff is amazing, friendly and very personable!

Read All Reviews(176)

Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM
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