Went through drive thru. Was asked to pull over and wait in the parking lot. After 25 minutes I went into the store and they handed me the bag with my order. I said it would've cold now. Was told no it would be ok because it was under the light. Drive home (5 min). The fries were cold and the chicken strips warm at best
Carina Green
This is the worst Wendy's ever. They never have someone taking orders at the front so the line just grows and grows until someone finally comes to the cash. Wrong orders are constant and they never think to give you condiments. Will is useless and miserable so if he is in charge there, something needs to change.
Atmosphere: 1
Food: 1
Service: 1
Marc Smith
Order the Chilli cheese nachos now 3rd time in row...hardly any Chilli I counted 5 actual beans with next to no sauce on the nachos...dry as dirt and few nachos and even less cheese...not worth it gave them 3 chances on 3 different weeks and days but same result ....same thing happened at port perry Wendy's also....no more going to Wendy's for me
Food: 1
Service: 1
John Showers
Where's the
Atmosphere: 4
Food: 4
Service: 4
Xzuia
I normally come by here when I'm close but never again. In the last 3 months, I waited more than 30 min just to order food, and anther 30 min to receive the food (just for fries). It never was this bad before, and they now have so little staff to even run the drive-through and front counters.
Atmosphere: 1
Food: 1
Service: 1
Lindsay Tucker
Waited over a half hour in the drive thru and an additional ten minutes at the window before even being acknowledged.. food was cold.. ice in drink was melted already.. and the order wasn’t even correct… what are these employees doing?? Worst fast food experience ever… offered a free small fry for the inconvenience and that was also not hot… congrats Harmony Wendy’s for sucking so bad!
Atmosphere: 1
Food: 1
Service: 1
Starry Night
Service is unreasonably slow, waiting 10 minutes before you take the order? I’d rather give my business to an establishment that cares about their customers. Don’t go here if you value your time.
Atmosphere: 1
Food: 2
Service: 1
Muhammad Zeeshan
One person taking the order.. 3 persons were ahead of me and my turn came after 25 mins…. Poor customer
Atmosphere: 3
Food: 3
Service: 1
NICKISHA LEE
Order junior deluxe burger and they gave me a burger with cheese and
Atmosphere: 1
Food: 1
Service: 1
Chris Blachnio
Missing sauces in my order and drink coming half full. Huge disappointment.
Went into this wendys earlier this night and once I got in I waited in line all by myself while multiple employees would walk past and look at me for 15 minutes. Then finally when an employee came and got my order it took another 10 minutes to get me my food when there was max 2 people once I looked into the drive through and 1 other Uber eats driver in the restaurant getting food.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Sandwich
tmac2323 mac
40 MINS IN THE DRIVE THRU ......HANDS DOWN THE WORST DRIVE THRU IN ALL OF DURHAM ....IF YOUR IN A RUSH DONT COME HERE..... I BEEN COMING FOR 7 YEARS AND ITS ALWAYS THE SAME ....I LISTENED TO A WHOLE PODCAST 35 MIN AND STILL DIDNT GET MY FOOD.... TODAY WAS MY LAST STRAW FOR THIS PLACE
Hannah Ouellette
service was extremely slow. took over 20 minutes with 2 cars in front of me. chicken sandwich was good. but the fries tasted like straight up pot?? i’m confused & kinda concerned.
Atmosphere: 1
Food: 1
Service: 1
Chris Tina
They got new coke machines at drive through. The setting is off and diet coke tastes like water. I told them a few times and I always ask to get my drink from the old machine. Each time is a process and they treat me badly with their facety attitudes. I'm not sure why the feedback isn't reaching management. Go try the diet coke from the old machine then try from the new machine and see how the new one taste like soda water.Also your staff are rude and need to learn how to work with customers instead of getting upset if we ask for a drink switch and give feedback.
Atmosphere: 1
Food: 2
Service: 1
Kennedy Ponton
The salad I got looked great at first but come to find the Lettuce is mostly rusted and soggy, thr apples were mushy as if this salad was made days ago. Hardly any chicken on it as well which is unfortunate. Not good at all. The customer service at this location had gotten better but the food quality has gone down drastically.
Food: 1
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad
Went through drive thru. Was asked to pull over and wait in the parking lot. After 25 minutes I went into the store and they handed me the bag with my order. I said it would've cold now. Was told no it would be ok because it was under the light. Drive home (5 min). The fries were cold and the chicken strips warm at best
This is the worst Wendy's ever. They never have someone taking orders at the front so the line just grows and grows until someone finally comes to the cash. Wrong orders are constant and they never think to give you condiments. Will is useless and miserable so if he is in charge there, something needs to change.
Atmosphere: 1
Food: 1
Service: 1
Order the Chilli cheese nachos now 3rd time in row...hardly any Chilli I counted 5 actual beans with next to no sauce on the nachos...dry as dirt and few nachos and even less cheese...not worth it gave them 3 chances on 3 different weeks and days but same result ....same thing happened at port perry Wendy's also....no more going to Wendy's for me
Food: 1
Service: 1
Where's the
Atmosphere: 4
Food: 4
Service: 4
I normally come by here when I'm close but never again. In the last 3 months, I waited more than 30 min just to order food, and anther 30 min to receive the food (just for fries). It never was this bad before, and they now have so little staff to even run the drive-through and front counters.
Atmosphere: 1
Food: 1
Service: 1
Waited over a half hour in the drive thru and an additional ten minutes at the window before even being acknowledged.. food was cold.. ice in drink was melted already.. and the order wasn’t even correct… what are these employees doing?? Worst fast food experience ever… offered a free small fry for the inconvenience and that was also not hot… congrats Harmony Wendy’s for sucking so bad!
Atmosphere: 1
Food: 1
Service: 1
Service is unreasonably slow, waiting 10 minutes before you take the order? I’d rather give my business to an establishment that cares about their customers. Don’t go here if you value your time.
Atmosphere: 1
Food: 2
Service: 1
One person taking the order.. 3 persons were ahead of me and my turn came after 25 mins…. Poor customer
Atmosphere: 3
Food: 3
Service: 1
Order junior deluxe burger and they gave me a burger with cheese and
Atmosphere: 1
Food: 1
Service: 1
Missing sauces in my order and drink coming half full. Huge disappointment.
Restaurantji Recommends
Went into this wendys earlier this night and once I got in I waited in line all by myself while multiple employees would walk past and look at me for 15 minutes. Then finally when an employee came and got my order it took another 10 minutes to get me my food when there was max 2 people once I looked into the drive through and 1 other Uber eats driver in the restaurant getting food.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Sandwich
40 MINS IN THE DRIVE THRU ......HANDS DOWN THE WORST DRIVE THRU IN ALL OF DURHAM ....IF YOUR IN A RUSH DONT COME HERE..... I BEEN COMING FOR 7 YEARS AND ITS ALWAYS THE SAME ....I LISTENED TO A WHOLE PODCAST 35 MIN AND STILL DIDNT GET MY FOOD.... TODAY WAS MY LAST STRAW FOR THIS PLACE
service was extremely slow. took over 20 minutes with 2 cars in front of me. chicken sandwich was good. but the fries tasted like straight up pot?? i’m confused & kinda concerned.
Atmosphere: 1
Food: 1
Service: 1
They got new coke machines at drive through. The setting is off and diet coke tastes like water. I told them a few times and I always ask to get my drink from the old machine. Each time is a process and they treat me badly with their facety attitudes. I'm not sure why the feedback isn't reaching management. Go try the diet coke from the old machine then try from the new machine and see how the new one taste like soda water.Also your staff are rude and need to learn how to work with customers instead of getting upset if we ask for a drink switch and give feedback.
Atmosphere: 1
Food: 2
Service: 1
The salad I got looked great at first but come to find the Lettuce is mostly rusted and soggy, thr apples were mushy as if this salad was made days ago. Hardly any chicken on it as well which is unfortunate. Not good at all. The customer service at this location had gotten better but the food quality has gone down drastically.
Food: 1
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad