A&W Canada
3228 Hawthorne Rd, Ottawa
(613) 730-8241
Recent Reviews
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Doesn't seem to matter when I come through this location's drive through, I'm almost always asked to park and wait for 1 combo meal. What ever happened to fast food lol.
Atmosphere: 2
Food: 3
Service: 1
HORRIBLE PLACE!!!! do not visit i witnessed ROACHES crawling in the back and the manager was absolutely horrible she had 0 customers service experience
Atmosphere: 1
Food: 1
Service: 1
Good fast grub on the go.
Atmosphere: 4
Food: 4
Service: 5
Food is ok. Expensive for what you get. The service is great. The staff are great and friendly.
Atmosphere: 3
Food: 3
Service: 5
Updating my review after visiting this branch again yesterday — and I have to say, the experience was even better than the last time a few months ago! The staff, who seemed new, were incredibly friendly and cheerful, making the visit feel warm and welcoming. The place was spotless, which is something I don’t often notice at fast food locations, and the food tasted fresh and well-prepared.
A small detail that really impressed me: the night-shift cashier offered us a choice between disposable cups or the big cold-veer glasses for our soft drinks — something I hadn’t even realized was an option before. They even had music playing, which made the atmosphere more enjoyable.
After this visit, I don’t think I’ll bother going to another branch — this one has set the standard. Huge thanks to all the staff for making the experience so pleasant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teen Burger
Always good. Service was friendly and fast.
I put in a special request, no bun, and they were happy to accommodate and provided with an actual knife and fork. May not seam like much but I was so appreciative
Atmosphere: 5
Food: 5
Service: 5
Clean and neat with the kindest employees to serve you.
Atmosphere: 5
Food: 5
Service: 5
Updating my review.
We went back yesterday to this branch and had an even better experience than the last time a few months back. The staff (seems new) were so friendly and cheerful, the place was really clean which I usually struggle to notice in most fast food places, and the food tasted fresh. The cashier (night shift) gave the option to either use disposable cups or the big cold veer glasses for our soft drinks, which I never knew was even a choice. They had music on as well. I don't think I'll bother to visit another branch after this experience. Thanks for all the staff!
Atmosphere: 5
Food: 5
Service: 5
Updating my review.
We went back yesterday to this branch and had an even better experience than the last time a few months back. The staff (seems new) were so friendly and cheerful, the place was really clean which I usually struggle to notice in most fast food places, and the food tasted fresh. The cashier (night shift) gave the option to either use disposable cups or the big cold veer glasses for our soft drinks, which I never knew was even a choice. They had music on as well. I don't think I'll bother to visit another branch after this experience. Thanks for all the staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Alia is cool, she works at the Anw on hawthorne!
Very friendly staff! The food was tasty and fresh but the staff made our experience a 5/5
Atmosphere: 5
Food: 5
Service: 5
Very Good Restaurant.
Atmosphere: 5
Food: 5
Service: 5
It was really nice sitting outside. Best experience at A&W so far.
Atmosphere: 5
Food: 5
Service: 5
Server extremely polite very helpful well dressed and carry a beautiful smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canadian Breakfast
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