Air Canada Maple Leaf Lounge-Ottawa Airport

Less crowded.

Atmosphere: 4

Food: 4

Service: 3

A modest comfortable spot, food compared to Montreal is very limited, one of the most meagre selections I have seen in any major Star Alliance lounge across the world. Lots of space and some nice quiet areas to nap.

Atmosphere: 5

Food: 3

Service: 4

Over rated!!! Brutal! Very minimal food! Had salad with no dressing, asked if they had oil or vinegar and he said no we don’t have it!!! So you serve dry salad ??????? Waitress sneezed right into the cutlery she was cleaning with NO GLOVES! Tried to take my drink that still had wine in it, but picked up my glass with her finger in my glass. Had to get a new glass of wine.THEN the bartender blew her nose with no gloves and didn’t wash her hands! McDonald’s sounds real good right about now…come on PEOPLE!!! you’re in the customer service industry!!!!! Be clean

Atmosphere: 1

Food: 1

Service: 1

Crowded around the 1700 to 1900 window. Meh food. Basics of alcohol and wine. WiFi is free and good connectivity.

Atmosphere: 4

Food: 3

Service: 5

One of the better AC lounges on offer. Never too crowded, friendly staff everytime. I'm usually here 2-3 times a month, and it's always the same level of quality/service.

Atmosphere: 4

Food: 4

Service: 4

Only one star and here is why.When I flew air canada in 2016 I was an elite member. The lounge was incredible. More food choices, more beverage choices and countless desserts and coffee. Just about every newspaper from any Canadian city was available. The staff came by to see if I needed anything and so on.Fast forward to 2024. Well, here’s the thing. Had I not been spoiled I may think “this is nice”Only 3 choices of beer. Two choices of soup. Two choices for a hot meal: veggie bites or meatballs. Only newspaper available is electronic. And the staff seem more interested in getting back to their laptops and phones (I could see them from where I sat) then to swing by and make sure I was cared for.Never again Air Canada. Never again.

Atmosphere: 1

Food: 1

Service: 1

There is nothing special at the louange...

Atmosphere: 3

Food: 2

Service: 2

Great respite pre voyage ... Food cld have a bit more variety but still good as lounge

Wheelchair accessibility: Access is v. good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads, Wedding Soup

Limited food options that are not kept warm. Poor selection of drinks. Ran out of prosecco. Overall not a great lounge.

Atmosphere: 3

Food: 3

Service: 2

Very impressive and

Atmosphere: 4

Food: 5

Service: 5

Their food selection could be better, but given its one of 3 lounges at YOW it's still the best option.

Atmosphere: 5

Food: 3

Service: 5

Lounge was quiet. There was limited access to food, and small plates were available (think plates for dainties sized) for their self serve options.The beverages and self serve bar were well stocked.

Atmosphere: 4

Food: 3

Service: 4

Good place to hang out for a couple of hours before your flight. They didn't have a wide variety of food and it was a bit noisy.

Atmosphere: 4

Food: 4

Service: 5

Very good and quiet atmosphere. The staff is nice and friendly. Food was ok (breakfast).

Atmosphere: 5

Food: 4

Service: 5

First time I use maple leaf loung. I had a very big expectation, the only thing that disappointed me was the food. Not to mutch choose, only small rap, salade, soup and peices of tukey with any gravy. Very dry. Big comfy chairs, a lot of alcool. Should be great to upgrade and add some longer seats so we can extend the leg. The bathroom and open spaces were clean. On general, i liked it !!!

Atmosphere: 5

Food: 3

Service: 4