Bâton Rouge Grillhouse & Bar

Our group of 10 had lunch at the Baton Rouge on December 10, and we were disgusted beyond belief. The food was mediocre. My dish was just lukewarm and the $10 side salad was missing key ingredients, plus they had to be reminded to bring the salad dressing. The main complaint is regarding the service, particularly at the end when they were disorganized and kept insisting that we hadn't all paid (which we had). To the staff involved as we were leaving, you ought to be ashamed of yourselves. You know who you are. Avoid this restaurant. There are much better choices in the area.

Nice atmosphere but the food was just ok. Not what we expected and certainly not for the price. Recommended prime rib was tende and luke warm, baked potato was nicelydone but served almost cold, ribs sauce was gooey and the chicken tenders were overly coated. They were supposed to have a tempura batter but it was more like KFC. Overall a disappointment. Won’t go back.

Atmosphere: 3

Food: 2

Service: 3

Great filet cooked to perfection
Thank you for a lovely meal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Nice friendly staff. However, the signature ribs were dry and tasteless. Other food ordered in group was fine based on their feedback.

Atmosphere: 4

Food: 3

Service: 4

The staff was all very friendly and our meal was great. I only gave it 4 stars because we had two servers and it made things confusing as we were asked the same questions multiple times, and they didn't seem to communicate with each other which was slightly annoying (it was just my husband and I). We ordered spinach dip and cauliflower bites for appetizers and never received the cauliflower bites (we were not charged, so it wasn't a big deal). We were seated at a table as we didn't have reservations (totally fine) but ended up waiting quite a while for our bill and the debit/credit machine that my back was aching. I also wouldn't recommend the creme brulé as the top was burnt (this is my favorite dessert, and I've never had it like that before). I would expect better after spending nearly 180$

Atmosphere: 5

Food: 4

Service: 4

We had reserved a private room, for a celebration of life dinner. When booking a private room there is a minimum amount you must spend. So if you don't reach your your cap, just order double and take it home! All staff are friendly and accommodating. Appetizers were done well. I ordered filet mignon (med rare) with a fully loaded baked potato. Filet was very good but, just a bit dry. My potato was amazing! Cream brulee, was also amazing, extremely generous portion! My partner ordered the rib steak as he really enjoyed the filet mignon from his previous visit to this location. He wasn't happy with the steak. But the rest of his meal was really well done. Our other 8 dinner mates enjoyed there meals and sweet desserts. This location is a great place for any occasion. I will definitely return the next time I'm back in Ottawa!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Calamari, Signature BBO Pork Back Ribs, Steak

Worst meal ever at BR. Smaller less choices on the menu. The worst chicken sandwich I ever had. KFC big crunch is far better. There was too much breading and not enough chicken to even taste it.

Atmosphere: 5

Food: 1

Service: 4

Recommended dishes: Signature BBO Pork Back Ribs, Steak

Great, friendly service, nice atmosphere, but food is mediocre at best. There are literally hundreds of better restaurant options if you're looking for good food. While independent "mom and pop" restaurants struggle to stay open, chain restaurants soldier on with declining food quality. Support local!

Atmosphere: 4

Food: 1

Service: 4

I am extremely disappointed with my recent visit to this Baton Rouge location. I was served a cold beef which is unacceptable for any dining experience, especially at this price point. Despite bringing this issue to the manager, I was still charged 50% which added to my dissatisfaction. This experience reflects poorly on both the food quality and customer service. I expected much better and hope this feedback will seriously be taken to improve future guests.

Atmosphere: 1

Food: 1

Service: 1

I went to this location with my co-workers on last Friday. We were not satisfied with service. First of all, It was my birthday and they promised a cake at the end, but nothing happened. Secondly, they promised to waved bills for the cold beef. However, they still charged us a half of these bills . We were quite disappointed.

Atmosphere: 3

Food: 1

Service: 1

How come you sell the pre-cook ribs, and food even not preheated and bring to people to eat??????????

Update: Reply from manager is standard. I’m so glad you’ll take this under consideration but it doesn’t make up for poor quality food we paid for.

I’m sharing this review to help others not make the same mistake we did tonight. I realize food prices have gone up but when quality goes down it’s very disappointing. Five of us dined at BR. My son’s $47 NY striploin was terrible (had better from Costco) and my partner’s ribs were very thin with hardly any meat and the baked potato was undercooked. The other items were just ok. Fries could have been from McDonald’s. $200 later and no one had anything good to say about any of the food we ordered. It was very disappointing as we were looking forward to a nice family meal out. Do yourself a favor and go elsewhere for better food. This place has gone downhill.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Signature BBO Pork Back Ribs, Steak, Burger

Great steaks and sides for the price

Atmosphere: 4

Food: 5

Service: 5

Great food. No complaints.

Atmosphere: 5

Food: 5

Service: 5

Came to baton rouge on Saturday for my mother’s 50th birthday and i was very unhappy with the manager. First off it took almost 30 min for us to get our drinks and then my mother food was undercooked and we sent it back and it still wasn’t good but she ate as we were starving and then my aunt and father order the chicken and ribs and they forgot the chicken and by them time we got the chicken everyone had finish there meals and the chicken was dry, i kindly as to get compensation/discount as i was not very happy and the manager she was rude and arrogant. My bill was almost 400$ and it wasn’t good food. Very Disappointed.

Atmosphere: 4

Food: 1

Service: 5