Baskin-Robbins
1500 Bank St, Ottawa
(613) 731-1001
Recent Reviews
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Crazy expensive just for an ice cream cone! $12
Came here for an end of the night treat and got a cup with a scoop of peanut butter & chocolate, and maple walnut. The ice cream was great quality and the scoops were quite large.
Good varieties and decent flavours
My wife loves the rum raisin
Good service and the ice cream is always good.
I came well before closing and the lady refused to service me because she wanted to close the store early :(
Great ice cream, however do not go when the older Asian man is working. He is the one who gives tiny scoops. The other ladies give proper scoops!!
i went here awhile ago so like dont take me for gospel! also im so sorry for the dad i stole a chair from i am half conscious at all times and i didnt notice you
HI its me!! i got the strawberry ice cream because i got stressed and i couldn't see where my favorite one (the coffee ice cream) was so i got strawberry vanilla or whatever its called and it felt kinda sour and not that sweet because of the strawberry syrup, but if you like strawberrys you'll like it... probably!! but the coffee ice cream somehow is the only bitter ice cream ever and i like it so IDK what i am talking about
also another thing is that it is VERY small and there is only three tables with 2 chairs on each and then theres a bunch of chairs with no tables by the entrance! though there is more seating outside!! again i am so sorry to that random dad and his family
PS. why i couldn't see where half of the ice creams were was bc theres this one little area for ice creams, then theres the reception area and then the rest of the ice creams in the corner but i couldn't see it!! this is for the other never paying attention and feels like every social interaction is timed readers!!
Vegetarian options: i mean its ice cream.. it dont hurt the cow right?? it depends how vegan you are i guess!! IM NOT VEGAN BY THE WAY!!
Dietary restrictions: do NOT come here if you are lactose you will curl up into a ball and DIE
Kid-friendliness: im a kid (15) and it was friendly to me!! its also very colourful inside and little kids would probably love the colourful icecreams and interior!!
Atmosphere: 3
Food: 4
Service: 5
The staff here is horrible. Paper stuck on the waffle cone and the staff wants my son to eat it or throw it out.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service, my son’s come had the paper stuck and he didn’t want to eat it. We asked him there is the paper stuck on the cone and he said just throw it in the dustbin. Why would we pay so much for a cone to throw it away. He said all cones are like tht and he was soo rude to us.. really didn’t expect this from BR. Will never b coming back again.
Service: 1
Restaurantji Recommends
Visited on June 5th- no Ice cream cones to offer. Sad operation for the one thing you’re supposed to have. Run out? Maybe do a Costco run. Never will be returning to this pathetic place.
Atmosphere: 1
Food: 1
Service: 1
Great experience once they returned my call. In today’s day and age good help is tough to find.
I will be coming here again on pure service and dedication from franchisees
Thanks Again!
Atmosphere: 5
Food: 5
Service: 5
Yummy ? Fudge Cake is nicely done with fantastic customer service for my special requests.
Atmosphere: 5
Food: 5
Service: 5
The server was the most unfriendly I have ever met. The serving size would leave one to believe that ice-cream was being rationed due to a world shortage. There are too many other good Baskin Robbins to waste your time on this one. Very disappointing.
It was very quiet with one staff member working who was extremely friendly and helpful!I know it’s crazy buying ice cream when it’s cold out however when you’ve got a craving why not indulge!I picked up my favourite ice cream “World Class Chocolate” and a special treat with “Love Potion #31”
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