You guys deserve 10 stars very kind. Your customer service is very welcome and you’re very compromising. Whoever is having a bad review in here. Trust me. I’m not a robot. That food is amazing.
JK
The food came out one at a time over the course of 1.5 hours what the hell 😭 😭 😭 food itself was good how I expected it to be.
Atmosphere: 2
Food: 4
Service: 1
Victor Langton
Good price, good food.
Atmosphere: 2
Food: 5
Service: 4
Anastasia Peacock
This place is fantastic. It's our go to Chinese place. We take our small kids and everyone has a great time. The prices are great too.
Only complaint is that sometimes when I get takeout the food isn't ready when they say it will be.
Atmosphere: 4
Food: 5
Service: 4
kidglasgow
the good was lackluster, at best. got good that got her as quickly as it did, it was luke warm. bland and unappealing. the broccoli was RAW. I will never order from here again. very disappointing.
Food: 1
Kara-Lyn Angela Maracle
Really disappointed. I don't want to give a negative review but the food was not spicy. The service was wonderful; they were very nice and helpful. The restaurant was clean and nicely decorated. The food proportions were quite large and worth their price but overall the flavour was not there. The dumplings being the exception, mind you. If you want to try Asian foods but have a palate that shies away from spicy here might be a good start for you. Food isn't bad just not very spicy (at least to me).
Atmosphere: 5
Food: 2
Service: 5
Karen Ridd
I love kung pao shrimp. Ordered it via Skip and it was unfortunately absolutely inedible. A very strong, almost toxic taste of soap or chemical that was mouth burning. Restaurant told me to get refund from Skip. Skip only gives 25% refund. So all I can do is throw this out.
Frank Marti
Everything is 5 🌟 Carol has ana amazing customer service. As Torontana brand representative so far this amazing place in the best Chinese Food so far in Canada 🇨🇦. I found in Ottawa!. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Kaye Nantais
Great food, lots of options.
Atmosphere: 3
Food: 5
Service: 4
Fiona MB
The service for take out was slow and rude. The food was terrible and cold. They definitely held the meal for a while before bringing it out. I have never had such an awful experience.
Service wasn’t that great. We went there for dim sum yet it took almost an hour for our food to be served. Very disappointing. With mistakes in the delivery of our order too. Food could be better. Not going back there again. Not a happy experience.
Atmosphere: 3
Food: 2
Service: 2
Jenish Magar
Extremely rude lady at the counter. Dismissive of customers waiting not even bothering to talk/explain/answer concerns. Completely ignored me while i was voicing my concern regarding wait time.
Atmosphere: 2
Food: 2
Service: 1
Nicole Chung
Good service. The price is reasonable. Food is tasty.
Atmosphere: 5
Food: 5
Service: 5
Kait Smith
Probably some of the worst Chinese food I have ever had. We used to eat here years ago and really enjoyed it. We hadn't ordered from them for while so decide to ordered some for my birthday. Extremely disappointed. It wasn't just sub par it was disgusting. They put frozen pea and carrot mix in the rice. Everything tasted like it was made in a dirty wok. The chicken in the almond guy ding we received tasted like sour rotten fish. My fiance couldn't even try it the smell was so bad. I tried it thinking maybe they just added a lot of fish sauce and I ended up being sick. They need to replace the kitchen staff and reevaluate there business.
Atmosphere: 1
Food: 1
Service: 1
A Der
This place is a great authentic Chinese experience. The food was delicious and the pricing was very reasonable.
You guys deserve 10 stars very kind. Your customer service is very welcome and you’re very compromising. Whoever is having a bad review in here. Trust me. I’m not a robot. That food is amazing.
The food came out one at a time over the course of 1.5 hours what the hell 😭 😭 😭 food itself was good how I expected it to be.
Atmosphere: 2
Food: 4
Service: 1
Good price, good food.
Atmosphere: 2
Food: 5
Service: 4
This place is fantastic. It's our go to Chinese place. We take our small kids and everyone has a great time. The prices are great too.
Only complaint is that sometimes when I get takeout the food isn't ready when they say it will be.
Atmosphere: 4
Food: 5
Service: 4
the good was lackluster, at best.
got good that got her as quickly as it did, it was luke warm.
bland and unappealing. the broccoli was RAW.
I will never order from here again.
very disappointing.
Food: 1
Really disappointed. I don't want to give a negative review but the food was not spicy. The service was wonderful; they were very nice and helpful. The restaurant was clean and nicely decorated. The food proportions were quite large and worth their price but overall the flavour was not there. The dumplings being the exception, mind you.
If you want to try Asian foods but have a palate that shies away from spicy here might be a good start for you. Food isn't bad just not very spicy (at least to me).
Atmosphere: 5
Food: 2
Service: 5
I love kung pao shrimp. Ordered it via Skip and it was unfortunately absolutely inedible. A very strong, almost toxic taste of soap or chemical that was mouth burning. Restaurant told me to get refund from Skip. Skip only gives 25% refund. So all I can do is throw this out.
Everything is 5 🌟 Carol has ana amazing customer service. As Torontana brand representative so far this amazing place in the best Chinese Food so far in Canada 🇨🇦. I found in Ottawa!. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Great food, lots of options.
Atmosphere: 3
Food: 5
Service: 4
The service for take out was slow and rude. The food was terrible and cold. They definitely held the meal for a while before bringing it out. I have never had such an awful experience.
Restaurantji Recommends
Service wasn’t that great. We went there for dim sum yet it took almost an hour for our food to be served. Very disappointing. With mistakes in the delivery of our order too. Food could be better. Not going back there again. Not a happy experience.
Atmosphere: 3
Food: 2
Service: 2
Extremely rude lady at the counter. Dismissive of customers waiting not even bothering to talk/explain/answer concerns. Completely ignored me while i was voicing my concern regarding wait time.
Atmosphere: 2
Food: 2
Service: 1
Good service. The price is reasonable. Food is tasty.
Atmosphere: 5
Food: 5
Service: 5
Probably some of the worst Chinese food I have ever had. We used to eat here years ago and really enjoyed it. We hadn't ordered from them for while so decide to ordered some for my birthday. Extremely disappointed. It wasn't just sub par it was disgusting. They put frozen pea and carrot mix in the rice. Everything tasted like it was made in a dirty wok. The chicken in the almond guy ding we received tasted like sour rotten fish. My fiance couldn't even try it the smell was so bad. I tried it thinking maybe they just added a lot of fish sauce and I ended up being sick. They need to replace the kitchen staff and reevaluate there business.
Atmosphere: 1
Food: 1
Service: 1
This place is a great authentic Chinese experience. The food was delicious and the pricing was very reasonable.
Atmosphere: 5
Food: 5
Service: 5
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