Boulangerie Première Moisson

Really disappointing experience at the Première Moisson bakery on October 2, 2024, around 11:45 a.m. The cashier in charge of serving sandwich orders was in a bad mood as soon as I arrived. She became angry for no apparent reason, which created a very unpleasant atmosphere. It seemed like she was irritated before she even spoke to me, and this clearly affected the quality of service. I hope management takes action, because this kind of behavior doesn't make you want to come back.

Atmosphere: 1

Food: 5

Service: 1

The lady at the till can be rude, they made me wait over 5 minutes for a drink and they forgot I had even ordered it.

Atmosphere: 1

Food: 3

Service: 1

paid $5 for an iced coffee and it was literally warm coffee with some water in it. no ice no nothing went straight to garbage lmao. rude staff too this customer service doesnt belong in the social sciences building

Almond croissants are the best!!

Atmosphere: 5

Food: 5

Service: 5

Hi!! I’m the egg salad girl (if they see this), love this place so much lol love the egg salad croissant and I love saying hi to all the people working there and catching up with them everyones so friendly :D i dont have much time to eat or I forget to eat the night before so grabbing an egg salad croissant (or a petit coco) and a pain au chocolat is perfect before or after a lecture or lab! Everything’s always so fresh, and I love the holiday themed chocolates!! I gift them to my friend who really likes chocolates if I buy them, but they’re so interesting to look at while food is being warmed haha. idk what id do without this bakery, I usually go there like majority of the week unless I get super busy TvT I think I’ve eaten like 1000 egg salad croissants there and I can say it’s a 100/10 breakfast/lunch choice! I’m only a first year and I’ll be going further off campus next year, but I will be consuming millions more croissants in the years to come ?. Love u guys

Atmosphere: 5

Food: 5

Service: 5

I recently visited this café and was deeply disappointed by the unprofessional and disrespectful behavior we encountered. Despite waiting patiently to be served (and the customers in front of us already having been served by the same employee), our presence was blatantly ignored by a staff member, "Nancy", who later made disrespectful comments in French about us. When addressing the issue with the manager, instead of receiving support, I was met with accusations of calling the staff racist for simply expressing my concern over potential discrimination. The manager's response, suggesting that the employee's behavior could be excused due to her being "on her period", was both inappropriate and dismissive. This experience has left me feeling unwelcomed and disrespected. The only good thing about this cafe is one of the male employees who apologized for Nancys behavior and offered to help us afterwards.

Atmosphere: 1

Food: 1

Service: 1

I recently visited this café and was deeply disappointed by the unprofessional and disrespectful behavior we encountered. Despite waiting patiently to be served (and the customers in front of us already having been served by the same employee), our presence was blatantly ignored by a staff member, "Nancy", who later made disrespectful comments in French about us. When addressing the issue with the manager, instead of receiving support, I was met with accusations of calling the staff racist for simply expressing my concern over potential discrimination. The manager's response, suggesting that the employee's behavior could be excused due to her being "on her period", was both inappropriate and dismissive. This experience has left me feeling unwelcomed and disrespected. The only good thing about this cafe is one of the male employees who apologized for Nancys behavior and offered to help us afterwards.

Atmosphere: 1

Food: 1

Service: 1

I recently visited this café and was deeply disappointed by the unprofessional and disrespectful behavior we encountered. Despite waiting patiently to be served (and the customers in front of us already having been served by the same employee), our presence was blatantly ignored by a staff member, "Nancy", who later made disrespectful comments in French about us. When addressing the issue with the manager, instead of receiving support, I was met with accusations of calling the staff racist for simply expressing my concern over potential discrimination. The manager's response, suggesting that the employee's behavior could be excused due to her being "on her period", was both inappropriate and dismissive. This experience has left me feeling unwelcomed and disrespected. The only good thing about this cafe is one of the male employees who apologized for Nancys behavior and offered to help us afterwards.

Atmosphere: 1

Food: 1

Service: 1

I don’t usually make these reviews but the cafe mocha tasted like sewage water and it was served in a small cupboard cup. Also, most of the drink was ice. I had to remove most of the ice just to drink it. I also paid for a large but got a small and when I asked she said that it’s the largest size we have. It’s not the cashiers fault but I shouldn’t have to pay $6.30 for something that tastes bad.

Atmosphere: 5

Food: 1

Service: 5

Good king cake

The rudest staff I’ve ever had the displeasure of interacting with on campus.0/10 cashier.

Atmosphere: 1

Food: 3

Service: 1

I want to say, I don't know what anyone ever did to one of the employees, possibly the owner. Every time I go there he's getting angry at someone, for example, for not knowing where the line is.I'm extremely disappointed because this place is one of the best bakeries I know, but this man is so unpleasant every time I come. Is being rude and attacking people for free part of the values that Première Moisson upholds? I see a lot of other reviews that mention this same problem. This gives a bad image to a bakery that has amazing products to offer. We ask for change, because the horrible customer service is compromising the success of a business that has, without a doubt, amazing potential.

Atmosphere: 1

Food: 5

Service: 5

Overpriced food and awful coffee with extremely rude personnel. Avoid at all costs...

Atmosphere: 1

Food: 1

Service: 1

The food is great but the cashier was extremely rude. I wish I looked for his name! It was at 9:50 am on October 4,2023.I took a big cup of hot water and a croissant and he wanted to charge me 10$. I told him there is a mistake and he got angry by saying : “You said you took regular coffee! You see that I have a long line waiting for me and you’re making me loose my time.”He hit the table and did the transaction again.I love the food there but I don’t think I will go there as often as I used to.

I like how you can fill up any size coffee cup. Bought a huge one and then just use that. Cheaper!

Food is expensive for students that may be on a budget. I think overall the self-service tims is the best campus option.