Bourbon Street Grill
1200 St. Laurent Blvd, Ottawa
(613) 842-9699
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Lady was blunt skimped out on portions, portions are small, potatoes are undercooked & noodles are gross form waste your money here not worth it what so ever
Atmosphere: 1
Food: 1
Service: 1
Bourbon St. Grill is hands-down the best restaurant if you’re craving bold, flavorful food with a Southern twist. From the first bite, you can tell the ingredients are fresh and the recipes are made with care—everything from their signature bourbon chicken to the perfectly seasoned sides hits the spot every time. The staff is friendly, the service is quick, and the portions are generous, making it a go-to whether you're grabbing a quick lunch or satisfying serious cravings. It’s comfort food done right, and once you’ve tried it, nothing else really compares.
The food was very greasy, I wouldn't eat there again. very kind but not
Be very careful when paying. I was charged for an extra combo. When I noticed the extra charge, I immediately went back to dispute it. They informed me that I needed the receipt to get my money back. When I said I had the receipt, they started speaking in another language that I couldn't understand and refused to speak English. Their response was that they couldn’t do anything. Be cautious when buying from this place, as their practices seem questionable.
The food taste good enough but the portion is really small. I even asked again if this is right and they said yes. I was surprised how small portion it gave me. Other bourdon gives way more and tastier. Im disappointed
Atmosphere: 2
Food: 2
Service: 1
Not great. Chicken was a super weird texture and full of fat.
Delicious...
Atmosphere: 3
Food: 3
Service: 3
If you want to enjoy the food from this restaurant, I recommend going to the one in Rideau Mall. The food tastes much better, the servings are larger, and the overall quality is superior. Sometimes the food at St. Laurent tastes stale, and the prices are different too. The Rideau Mall location is cheaper, and you'll also receive better customer service.
I found a cockroach in my meal! Absolutely discusting! Never will i ever eat there again!
Atmosphere: 1
Food: 1
Service: 1
I hadn't been here in so long due to not working in the area anymore. But I used to eat here often for lunch.
Food was fantastic, portions were large and well worth the price, and service was exceptional!
So, I was in the area, and craved the bourbon chicken. Placed my order with the server, noticed the serving containers had shrunk, lol.
I get my order...now I didn't think I had to watch how much of the rice and chicken she put in, due to my previous experiences, which were always generous.
But, I didn't think the $18 meal with a drink, that I paid for in a tiny container, was practically filled with rice, and 12 small pieces of bourbon chicken.
Rice is a "side" not a "main" it's called "Bourbon St. Grill", not "Bourbon St. Rice House with a Side of Grill". I was Not impressed to say the least!
Now, if it's new owners...PLEASE! talk to the previous owner. He made the food always delicious, the service was great, and the portions were always worth the money!
Hopefully things change.
Now, I do have to be in the area again, so I'm going to have another go at it, to see if it was a fluke. If so, I'll change this review.
Otherwise, disappointment stands, and recommend people to eat elsewhere.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Food didn’t have quality. They are not generous at all. They barely put meat. You ask for more they say get two items. I upgraded to two items but they took off some meat and added another kind of chicken. So basically same amount Of meat you just pay if you want another flavour. Sad because it could be a good place to eat if some changes were made.
Atmosphere: 1
Food: 1
Service: 1
Not a fan of the noodles at all.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Combo
First time there and the food was absolutely incredible. No complaints at. Very friendly staff as well. Highly recommend
It was the most horrible experience in a restaurant. I ordered a combo with Spicy chicken, and when I tasted it it was disgusting because I came across a piece of uncooked chicken with another flavor that I didn't order. The worst thing is that they refused to exchange my dish. I find the staff to be rude and unprofessional. I was really disappointed cause the teller was rude to me and said that I did not order the spicy one but I always order the spicy one, always, they did not exchange it or refund me, I do not recommend it at all. It's really a shame that we find this kind of restaurant in Canada
terrible, sand in shrimps and awful after taste in chicken, unseasoned noodles and some noodle strips uncooked, plus my friends order was completely forgotten
Dietary restrictions: I'm disappointed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Combo
Loading...