We tried the iced mochas, matcha colada, and orange creamsicle. All the drinks were excellent, especially the matcha colada. Unfortunately, we noticed flies on the snacks, which completely put us off from ordering food. Later, when my wife went back inside she noticed some fruit flies as well.
Atmosphere: 5
Food: 3
Service: 3
Dani S
Had a disappointing experience at this coffee shop that completely turned me off. I walked in holding my puppy—he was calm, quiet, and tucked in my arms while I was ordering a coffee to go. Nothing disruptive, nothing dramatic. Just a peaceful pup and a quick stop, like I’ve done many times at other nearby cafés, including Happy Goat just a block away.
Out of nowhere, a staff member abruptly told me I had to leave—right as I was about to pay for my order and leave anyway. There was no sign on the door stating that dogs weren’t allowed, and the way it was handled felt cold, unwelcoming, and frankly unnecessary. You don’t treat customers like that—especially when they’re being respectful and about to spend money.
I only stopped here because I was feeling lazy and didn’t want to walk the extra block to Happy Goat—but after this encounter, I was more than happy to make the walk. When I got there, it was packed full of people, vibrant and welcoming, while Bridgehead was practically empty—for obvious reasons.
I understand there are rules, but there’s also a thing called customer service. Next time, just say “please leave your puppy outside” when I walk in—not after I’ve waited, ordered, and am about to pay. I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Valerie Bordeleau
Lovely staff, lovely little patio :)
RLDR KP
Service has gone downhill. Food was cold.
Atmosphere: 3
Food: 2
Service: 2
hhg 301
Usually buy their coffee only but it's good !!
Atmosphere: 4
Service: 5
Eric L
Bridgehead Coffee is a great local chain that I believe is only found in the Ottawa area. I really enjoy their iced latte and americano, both are smooth, flavorful, and consistently well made. It’s a nice spot to grab a quality coffee, and I like supporting a local brand that roasts its own beans and focuses on sustainability.
Atmosphere: 5
Food: 5
Service: 5
Hayden Chen
Cozy and chill. Good coffee and macha beverage
Atmosphere: 4
Food: 5
Service: 5
Jamal Khazaal
The staff is just incredible. They are helpful, kind and generous. Drinks and food are delicious, with great pasty options (try the Cherry Lemon loaf) and all-star café drinks. But the staff is what makes this location and place worth the visit. Awesome patio as well.
Atmosphere: 5
Food: 5
Service: 5
Tony Goddard
Only drawback was beyond their control, the wasps on the patio were vicious.
Has a covered outdoor seating area, great for cyclists, not too crowded
Atmosphere: 5
Food: 4
Service: 5
Sarah dahdoulan
Everytime I go there the cup gets smaller even though I am paying the same price plus this time they have not even put a lid on it, it's unacceptable, I really enjoy coming to this coffee store.
Atmosphere: 1
Food: 4
Service: 1
Lol Rawr
The employees were kind, and the chai latte was great!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Iced Latte
Murasaki
Best Latte in town. Ria is the best barista and latte artist.
We tried the iced mochas, matcha colada, and orange creamsicle. All the drinks were excellent, especially the matcha colada. Unfortunately, we noticed flies on the snacks, which completely put us off from ordering food.
Later, when my wife went back inside she noticed some fruit flies as well.
Atmosphere: 5
Food: 3
Service: 3
Had a disappointing experience at this coffee shop that completely turned me off. I walked in holding my puppy—he was calm, quiet, and tucked in my arms while I was ordering a coffee to go. Nothing disruptive, nothing dramatic. Just a peaceful pup and a quick stop, like I’ve done many times at other nearby cafés, including Happy Goat just a block away.
Out of nowhere, a staff member abruptly told me I had to leave—right as I was about to pay for my order and leave anyway. There was no sign on the door stating that dogs weren’t allowed, and the way it was handled felt cold, unwelcoming, and frankly unnecessary. You don’t treat customers like that—especially when they’re being respectful and about to spend money.
I only stopped here because I was feeling lazy and didn’t want to walk the extra block to Happy Goat—but after this encounter, I was more than happy to make the walk. When I got there, it was packed full of people, vibrant and welcoming, while Bridgehead was practically empty—for obvious reasons.
I understand there are rules, but there’s also a thing called customer service. Next time, just say “please leave your puppy outside” when I walk in—not after I’ve waited, ordered, and am about to pay. I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Lovely staff, lovely little patio :)
Service has gone downhill. Food was cold.
Atmosphere: 3
Food: 2
Service: 2
Usually buy their coffee only but it's good !!
Atmosphere: 4
Service: 5
Bridgehead Coffee is a great local chain that I believe is only found in the Ottawa area. I really enjoy their iced latte and americano, both are smooth, flavorful, and consistently well made. It’s a nice spot to grab a quality coffee, and I like supporting a local brand that roasts its own beans and focuses on sustainability.
Atmosphere: 5
Food: 5
Service: 5
Cozy and chill. Good coffee and macha beverage
Atmosphere: 4
Food: 5
Service: 5
The staff is just incredible. They are helpful, kind and generous. Drinks and food are delicious, with great pasty options (try the Cherry Lemon loaf) and all-star café drinks. But the staff is what makes this location and place worth the visit. Awesome patio as well.
Atmosphere: 5
Food: 5
Service: 5
Only drawback was beyond their control, the wasps on the patio were vicious.
Atmosphere: 4
Food: 5
Service: 5
Best chai-latte in town
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best chai-latte in town
Has a covered outdoor seating area, great for cyclists, not too crowded
Atmosphere: 5
Food: 4
Service: 5
Everytime I go there the cup gets smaller even though I am paying the same price plus this time they have not even put a lid on it, it's unacceptable, I really enjoy coming to this coffee store.
Atmosphere: 1
Food: 4
Service: 1
The employees were kind, and the chai latte was great!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Iced Latte
Best Latte in town. Ria is the best barista and latte artist.
Atmosphere: 5
Food: 5
Service: 5
Loading...