Brown Loaf Bakery

268 Elgin St, Ottawa
(613) 236-3255

Recent Reviews

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Julie W

We popped in for some baked goods. Lovely, kind staff. The croissant and pecan butter tarts were fantastic! We would recommend and will be back for more on our next visit . They have sour dough bread that looked great as well.

Food: 5

Service: 5

Emily Marchand

Everything is amazing and the staff are so kind hearted

Atmosphere: 5

Food: 5

Service: 5

Isabelle Legault

This they are so incredibly kind and efficient. I called last minute to order and they were quick and very flexible and the food is delicious, specifically the brownies.

Atmosphere: 5

Food: 5

Service: 5

Benjamin Albright

Really nice little bakery on Elgin Street. The owner has been baking for years and it shows. My favourite spot to get mince tarts during the holiday season.

Atmosphere: 4

Food: 4

Service: 5

mohamed AbdAllah

Delicious

Atmosphere: 5

Food: 5

Service: 5

Jodi Gao

Pastries were fine, but my experience at checkout was disappointing. When I asked whether six items are tax-free, the response included a generalization about Chinese customers, which felt disrespectful. I’d encourage the bakery to post clear tax information and ensure welcoming, stereotype-free communication. I hope to see improvements.

In my view, a great bakery is half taste and half service. Whatever the quality of the pastries, this interaction overshadowed the experience. I hope management will clarify the tax policy (clear signage would help) and train staff to communicate respectfully and humbly. I genuinely wish the business well, but I won’t be returning unless service improves

Atmosphere: 2

Food: 3

Service: 1

Rick J

Very nice local bakery.
The owner is a very sweet person very polite.

The crunch on my fresh bread sandwiched he made for me was incredible.

Very nice simple and clean turkey sandwich.

10/10 really nice little background history on his wall as well.

Atmosphere: 5

Food: 5

Service: 5

Renato Ramos

Got a biscotti from Brown Loaf Bakery on Elgin — so good! Perfect crunch, great flavor, and amazing with tea. Super friendly place too. Definitely coming back for more.

Atmosphere: 5

Food: 5

Service: 5

Ruby McLoughlin

Consistently delicious croissants and a fun selection of cookies, bread, and tarts. The baker is very friendly and always making something fresh, and the prices are fair-- especially compared to the overpriced cafés nearby

Atmosphere: 5

Food: 5

Service: 5

Julien Coupez

The shop was empty, backery looked aged

Atmosphere: 2

Jess Mann

My favourite bakery! The owner and staff are the sweetest people, with the most delicious items :)

Jay Rawlings

I saw some review that said “best pecan butter tart” so I got one of their pecan butter tarts and it wasn’t good at all. Actually it was one of the worst butter tarts I’ve ever had. Way too sweet and just not good. The baker was an Asian man around 60 years old and the butter tart crust tasted the same as those Asian egg tarts. The chocolate chip cookie was average or worse and the cinnamon bun I barely remember. This place is 3/5 in my opinion.

Atmosphere: 4

Food: 3

Service: 3

Actual Cabbage

This is a Centretown fixture, for good reason.

Atmosphere: 5

Food: 5

Service: 5

Nourman Thetraveller

Good Quality high price

Atmosphere: 4

Food: 5

Service: 4

Stas Voight

That cranky old guy wouldn’t sell me a thing when I was surprised that croissants of the same size cost twice as much. Absolutely unacceptable customer service. Maybe it’s time for him to head to the garden of shadows. He tired of people.

Atmosphere: 1

Service: 1

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