Chuck's Roadhouse Bar & Grill

I had a great experience dining here! The food was delicious and the portion sizes were generous, definitely left feeling full and satisfied. What really stood out though was the service. Our server, Alexis, was fantastic she was attentive, friendly, and made us feel truly welcome throughout the meal. The atmosphere was nice, and overall it was a very enjoyable visit.

I am sharing my experience about this restaurant. I use to come here every weekend with friends but not anymore. The management has changed and their dealing is worst. They don’t know how to provide a good customer service at all. The owner really need to work on this management

Awesome... could use more staff and maybe not put bbq sauce on their Philly cheese steak...

Visited a couple of times. You get what you pay for. Staff are a bit unfriendly and overworked. Food comes cold at times. I’d take the five minutes and walk across the street to the ikea food court, rather than dine here.

The cheapest, decent steak you can get in the city lol

Great food and affordable price.

Atmosphere: 5

Food: 5

Service: 5

To start off, I go to chucks a lot but it was my first time at this location. The food and my server was great, and i would rated the experience 5 stars if didn't encounte a couple of unpleasant things.

1. The was no person to sit us down for at least 5-10 mins. I get it, it was lunch time everyone was busy but not having a person seating the customers down was a problem to the management. Okay, about 10 mins wait at the door, no big deal, but when a brown coloured lady showed up and wanted to seat my family with 2 kids at the bar on tall bar stools blown my mind. Its not like the restaurant was full. There were at least 2 empty tables that were not reserved but for some reason the brown lady didn't want us to sit there. After I refused to sit at the bar she rolled her eyes and finally let us sit at a booth with a unpleasant attitude. This lady was very unhappy and looked like after meth or some hard drug, or didn't sleep for 2 days. I absolutely didn't say or hint anything to trigger her whatsoever during the whole interaction. Whatever the reason of her unhappiness, she shouldn't treat customers with the annoyed attitude for no reason.

2, After the meal, i noticed i was charged 99c for hot sauce. I really cannot care less for a dollar but i have never been charged a fee for a regular sauce. If it is truffle oil or something expensive, i get it but a dollar for tabasco hot sauce, made me laugh....

Again, we all liked our dishes, the food was served hot and quick, tasted good, but the small things left a sour after taste in the mouth. Our server was great so i left a regular tip regardless. We will try other chucks locations next time but hope the unpleasant brown lady can be trained and catch up to the great atmosphere of the restaraunt.

Atmosphere: 5

Food: 5

Service: 5

Super excellent service and atmosphere 👏Perfect 👌

Atmosphere: 5

Food: 5

Service: 5

Really good price and nice atmosphere so will definitely come again. Food is not amazing but it's a tremendous value. It's also super clean and friendly.

Great prices, good service, medium food :)

Atmosphere: 3

Food: 3

Service: 5

This review is so unfair. Most reviews are negative.
So first the service at the bar we were attended to. Was fantastic!
Once seated. We were GREE by LEE. His whole attitude. Smiled, chatted took our order. Not a mistake was made.
Our steaks were done exactly how we asked them to be!! Lee knew exactly when to approach.
My only complaint, I don’t think or know I can.
We will be back
Cheers
Paul & Jana

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Amazing food, competitively priced and great atmosphere. Go early because it’s always packed.

Atmosphere: 5

Food: 5

Service: 5

Excellent value for the money here. Tasty steaks, great prices on beer,

Atmosphere: 4

Food: 4

Service: 4

Always great bang for your buck.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cheeseburger

👎🏻👎🏻👎🏻👎🏻

Atmosphere: 1

Food: 1

Service: 1