Cloudforest Coffee
339 Richmond Rd, Ottawa
(613) 691-8094
Recent Reviews
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Came here and tried a warm pumpkin spice latte; tasted like a regular latte but was delicious non the less.
I also got a walnut pumpkin cookie which was cake like but very tasty.
My only critique is that since it is both a clothing shop & cafe, the space is quite small so would recommend for very small groups or to go alone
Overall would definitely come back !
Atmosphere: 3
Food: 5
Service: 5
Amazing service from Silvia she helped me choose the right beans to make my
Everyday coffee. Highly recommend seeing her for options for coffee. 10/10 service
Atmosphere: 5
Food: 5
Service: 5
Very cozy and cute. Drinks could be better. Fair amount of comfortable seating for the size of the cafe. Background music was quiet and suited the vibe of the place. Love that they support the preservation of cloud forest, indigenous people and Palestine ♡
Atmosphere: 5
Food: 4
Service: 4
My cappuccino had intense flavour, i enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
Really Amazon staffs, good coffee and great ambiance. Fully recommended
Atmosphere: 5
Food: 5
Service: 5
Just had the most beautiful experience at this lovely cafe. The service for one is incredible. The staff is so genuine and nice. The kindest woman helped us choose our drinks and we went with iced matches. Hands down the best matcha in the city. Give them a try ! You won’t regret it :)
Atmosphere: 5
Food: 5
Service: 5
Pretty decent decaf! Not mind blowing but better than the average decaf
Atmosphere: 3
Food: 4
Service: 4
some of the best matcha in ottawa! always amazing
Atmosphere: 5
Food: 5
Service: 5
They make some of the best coffee in the whole city.
Atmosphere: 5
Food: 5
Service: 5
This is hands down my favourite café, I come here regularly and absolutely love the coffee. The atmosphere is usually warm and welcoming, and it’s become my go-to spot in the neighbourhood.
That said, I’ve had a consistently negative experience with one particular staff member (a Black woman — I don’t know her name). Each time she’s working, the service feels noticeably cold and unwelcoming. There’s no greeting when approaching the counter, minimal eye contact, and a general lack of basic courtesies like “thank you” or “you’re welcome.” I’ve felt this way on multiple occasions, and my family also noticed it when they visited with me.
I’m sharing this not to single anyone out or be unkind, but because I care about this café and want to see it continue to thrive. A little warmth and friendliness from all staff goes a long way in creating the kind of experience that keeps people coming back.
Thank you for continuing to serve such great coffee
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
I’m a coffee snob and I LOVE this coffee! Plus they have the best selection of alternative milks! (I love their macadamia milk!)
Atmosphere: 5
Food: 5
Service: 5
Was pleasantly surprised by espresso, both caf and decaf espresso were great. Decaf espresso was even tastier than regular. Portions of espresso are large enough because they serve 2 shots by default.
Atmosphere: 5
Food: 5
Service: 5
10 stars everywhere ! Croissants and iced salty caramel coffee were delicious! Staff is very friendly and sweet to my dogs!
Atmosphere: 5
Food: 5
Service: 5
Nice little quiet place where we enjoyed a morning coffee and espresso.
Atmosphere: 5
Food: 5
Service: 5
Such a cute place. Amazing service (they were really sweet) and delicious sesame latte. It was unique and Ottawa definitely needed to get onto that. Competes (and is better) than big names from Montreal. Will become a regular.
Atmosphere: 5
Food: 5
Service: 5
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