Years ago was the best pizza in town.Ingredients are fresh, but dough/ crust is not good….white and flat. Tastes old and a business that has been doing this for so long should never be this bad.
Atmosphere: 4
Food: 2
Service: 5
Dominique Ruest
The atmosphere and service is really what makes this place awesome.The servers are good at their jobs and extremely sweet. The food is a hit most of the time, can be a miss sometimes.I haven’t had lots on the menu other than pizza.
Atmosphere: 5
Food: 3
Service: 5
Taggi Farmani
Nice place, but the food... the food is very mediocre. It lacks the touch of a good chef and taste.
Atmosphere: 4
Food: 1
Service: 5
Chantel Andrusyk
It was my first time visiting this restaurant. I was very impressed with my waitress, the service was fantastic. I ordered the Mediterranean pizza for lunch - it was fantastic! Lots of toppings, the dough was cooked perfectly and the sauce was so good!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mediterranean Pizza
Claire Raymond
Great service from Shelley, delicious pizza, what more could you ask for on this rainy day.
Atmosphere: 4
Food: 5
Service: 5
James Thibeault
Best pizza in Ottawa and always amazing service. Our go to for family dinner nights and always walk away happy.
Atmosphere: 5
Food: 5
Service: 5
Elaine S.
Colonnade Pizza Restaurant - Blue Heron Mall on Bank Street. I have been going to various Colonnade locations across Ottawa for over 45 years and have always been treated in a friendly and courteous manner, so this review is only for the above location. I don't even want to give them a 1 star, but this review site doesn't give the option for 0. That being said, despite not getting the right take out order and being treated like dirt, the food I did get was still good (Alfredo Primavera). This location has the absolute rudest, most unfriendly and worst customer service I have ever experienced in ANY restaurant I have ever stepped foot in. The only comparison would be to a restaurant I visited in Paris, which is well-known for rude customer service. I won't bore anyone with the details of this very unpleasant and annoying ordeal, but I strongly recommend that no one go to this restaurant location - ever. Two of the most cranky employees working there I have ever met. Just horrible treatment. They rate a big MINUS 100.
Checkers vs Chess
I’m from out of town, (Alberta) came home, to meet up with my father at collinade, showed up at 5pm he wasn’t able to show up till 6:30 due to prior arrangements so was running late, had two drinks and was cut off (didn’t say a word to anyone, was polite and cleared my bill to the waitress who was done shift and tipped 20%) went outside to meet my elderly dad in the parking lot bartender said your cut off as I was walking out ?♂️(I don’t stumble or am I ignorant) , was initially to pick up an pizza for my mother after dinner; I walked across the street and took my business to elsewhere, not gonna drop $100 in food, plus tip so I told my father to drive across the street, and we’ll have some bar food, had 1 drink across the street with our meal and took a pizza from there too my mother ?♂️. Make better choices, I wasn’t driving as I cabbed, I was gonna buy enough food for my father to have food and didn’t have to make food, AND I was gonna bring a personal pizza to my mother before heading to my air BNB downtown. I’ll NEVER come to meet a family member again here, I’ll choose a higher priced restaurant, where they learn to not cut ppl off for two drinks for an hour and a half wait (father didn’t show up till 6:30 I arrived at 5pm) I’m on days off; so don’t tell me I can’t have a few drinks when I spend the weeks sober ?? NEVER COMING HERE AGAIN, also invested in $20,000 a marketing business thinking about having a negative marketing towards collinade, if the owner wants to reach out a have a word reply to this review (I NEVER LEAVE A BAD REVIEW ONLY 20% or more to your workers)
Atmosphere: 2
Service: 1
Marilyn Lyons
I have been eating colonnade pizza for years and years, 40+ possibly. Started on Gilmore street and it’s still my favourite. Banks street has been my 2nd go too but was there this week and although pizza and service was great the bathroom was gross, very dirty, you have to clean your bathroom, I won’t eat anywhere if the bathroom is gross as it speaks to care of other areas?
Recommended dishes: Pizza Burger and Meat Lovers, Meat Lovers Pizza
Marc Barakat
The best Pizza you could ever get in Ottawa!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean Pizza, French Fries
C4549DKmarkl
pizza was terrible made me sick to my stomach yes later in week fridays mostly pizza is good however don't go monday's wonder why restaurant very small amout of people
John Crossley
1st time at this location. I had been to the original location back in 1973. I was really looking forward to it.I don't get to Ottawa often enough anymore and when my daughter-in-law suggested it I was in all the way.Our server was one of the best Ive had in years; she went way beyond. The Service and our food came in record time.I looked at the pizza and remembered, a ton of cheese.Putting a slice on my plate I could hardly contain myself.The first bite was such a huge let down, the dough was barely cooked. It was like chewing a sponge.Like I said our server was excellent. The price was a bit much for a pizza. Overall I will not go back here.
Atmosphere: 3
Food: 3
Service: 5
Kat G
A friend recommended the place, and we were not disappointed. The Mediterranean was drenched in feta and mozzarella cheese, and was just excellent. The rest of the experience was whatever, but for the price point, we had no complaints.
Still a great pizza and an Ottawa tradition.
Atmosphere: 4
Food: 5
Service: 5
Years ago was the best pizza in town.Ingredients are fresh, but dough/ crust is not good….white and flat. Tastes old and a business that has been doing this for so long should never be this bad.
Atmosphere: 4
Food: 2
Service: 5
The atmosphere and service is really what makes this place awesome.The servers are good at their jobs and extremely sweet. The food is a hit most of the time, can be a miss sometimes.I haven’t had lots on the menu other than pizza.
Atmosphere: 5
Food: 3
Service: 5
Nice place, but the food... the food is very mediocre. It lacks the touch of a good chef and taste.
Atmosphere: 4
Food: 1
Service: 5
It was my first time visiting this restaurant. I was very impressed with my waitress, the service was fantastic. I ordered the Mediterranean pizza for lunch - it was fantastic! Lots of toppings, the dough was cooked perfectly and the sauce was so good!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mediterranean Pizza
Great service from Shelley, delicious pizza, what more could you ask for on this rainy day.
Atmosphere: 4
Food: 5
Service: 5
Best pizza in Ottawa and always amazing service. Our go to for family dinner nights and always walk away happy.
Atmosphere: 5
Food: 5
Service: 5
Colonnade Pizza Restaurant - Blue Heron Mall on Bank Street. I have been going to various Colonnade locations across Ottawa for over 45 years and have always been treated in a friendly and courteous manner, so this review is only for the above location. I don't even want to give them a 1 star, but this review site doesn't give the option for 0. That being said, despite not getting the right take out order and being treated like dirt, the food I did get was still good (Alfredo Primavera). This location has the absolute rudest, most unfriendly and worst customer service I have ever experienced in ANY restaurant I have ever stepped foot in. The only comparison would be to a restaurant I visited in Paris, which is well-known for rude customer service. I won't bore anyone with the details of this very unpleasant and annoying ordeal, but I strongly recommend that no one go to this restaurant location - ever. Two of the most cranky employees working there I have ever met. Just horrible treatment. They rate a big MINUS 100.
I’m from out of town, (Alberta) came home, to meet up with my father at collinade, showed up at 5pm he wasn’t able to show up till 6:30 due to prior arrangements so was running late, had two drinks and was cut off (didn’t say a word to anyone, was polite and cleared my bill to the waitress who was done shift and tipped 20%) went outside to meet my elderly dad in the parking lot bartender said your cut off as I was walking out ?♂️(I don’t stumble or am I ignorant) , was initially to pick up an pizza for my mother after dinner; I walked across the street and took my business to elsewhere, not gonna drop $100 in food, plus tip so I told my father to drive across the street, and we’ll have some bar food, had 1 drink across the street with our meal and took a pizza from there too my mother ?♂️. Make better choices, I wasn’t driving as I cabbed, I was gonna buy enough food for my father to have food and didn’t have to make food, AND I was gonna bring a personal pizza to my mother before heading to my air BNB downtown. I’ll NEVER come to meet a family member again here, I’ll choose a higher priced restaurant, where they learn to not cut ppl off for two drinks for an hour and a half wait (father didn’t show up till 6:30 I arrived at 5pm) I’m on days off; so don’t tell me I can’t have a few drinks when I spend the weeks sober ?? NEVER COMING HERE AGAIN, also invested in $20,000 a marketing business thinking about having a negative marketing towards collinade, if the owner wants to reach out a have a word reply to this review (I NEVER LEAVE A BAD REVIEW ONLY 20% or more to your workers)
Atmosphere: 2
Service: 1
I have been eating colonnade pizza for years and years, 40+ possibly. Started on Gilmore street and it’s still my favourite. Banks street has been my 2nd go too but was there this week and although pizza and service was great the bathroom was gross, very dirty, you have to clean your bathroom, I won’t eat anywhere if the bathroom is gross as it speaks to care of other areas?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Ottawa's best pizza.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza Burger and Meat Lovers, Meat Lovers Pizza
The best Pizza you could ever get in Ottawa!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean Pizza, French Fries
pizza was terrible made me sick to my stomach yes later in week fridays mostly pizza is good however don't go monday's wonder why restaurant very small amout of people
1st time at this location. I had been to the original location back in 1973. I was really looking forward to it.I don't get to Ottawa often enough anymore and when my daughter-in-law suggested it I was in all the way.Our server was one of the best Ive had in years; she went way beyond. The Service and our food came in record time.I looked at the pizza and remembered, a ton of cheese.Putting a slice on my plate I could hardly contain myself.The first bite was such a huge let down, the dough was barely cooked. It was like chewing a sponge.Like I said our server was excellent. The price was a bit much for a pizza. Overall I will not go back here.
Atmosphere: 3
Food: 3
Service: 5
A friend recommended the place, and we were not disappointed. The Mediterranean was drenched in feta and mozzarella cheese, and was just excellent. The rest of the experience was whatever, but for the price point, we had no complaints.
Food: 5
Recommended dishes: Mediterranean Pizza