Dairy Queen in Ottawa

“I recently visited this Dairy Queen and had a great experience. The service was excellent friendly, efficient, and attentive. My order was handled promptly and correctly.

The place itself was well-maintained and very clean, which made the visit even more enjoyable. It’s clear that the staff takes pride in keeping everything in top shape. Overall, I highly recommend this location if you’re looking for good service and a clean, pleasant environment!“

“Popped in for lunch with my son..recently discovered how good the hot menu was here. Burgers taste great, fries are a hit..the staff here at the Richmond ace location are so friendly and quick with their service. Really enjoy coming here..try the spicy chicken.“

“Great place to grab some ice cream, milkshakes or related yummy stuff. Went there with my kids and we got a strawberry milkshake, vanilla sundae, and a blizzard with Oreos. The milkshake was really good. Kids also liked their sundaes. The place was clean and air conditioned, with plenty of free tables. Service was fast. My only wish was that they had plastic straws, as the ink papers straws do not work with milkshakes at all.“

“I got a custom cake for my daughter's birthday. I sent in a picture of Moana and told them to decorate it however they wanted. Boy was I blown away!! Crystal went above and beyond to make it my daughter's dream cake! Cannot express my gratitude! Will always come back here!.

The only reason I didn't give 5 stars for atmosphere was because when we dined in, the tables weren't clean.

Dietary restrictions: Allergies

Kid-friendliness: Plenty booths to sit at“

“Excellent and friendly customer service! My boys and I were served by Richard and he was wonderful! I did not check the store hours and arrived at Carlingwood mall shortly after closing. All the store lights were turned off and everything was closed but I asked my son to pick a cake from behind the glass freezer so I could return the next day for the purchase. Richard popped out from the back of the store and offered to help us anyways even though DQ was closed. He explained the cake styles, asked what colour of ink we wanted on the cake and patiently packed everything, all the while being cheerful. He made our day and saved me a second trip! My son commented on how nice he was after we left. Keep up the work!! This is the type of service that builds customer loyalty!“

“Best DQ staff in Ottawa! They are very friendly and professional. I ordered a custom cake with a photo printed on top. Hetarth was there for my pick-up and was absolutely fantastic to deal with. He truly went above and beyond. The entire process was very convenient. Easy to get in touch with them and coordinate details. I even had to change the pick-up date, and they were extremely accommodating. Super impressed with the bank street team. Will be back for sure!“

“From the welcoming atmosphere & friendly staff to sitting down eating your meal, it was a real pleasure to be there. VERY helpful & knowledgeable staff who actually CARE about what they serve. I had the chicken burger & I’m 60yrs old-I can honestly say it was THE BEST chicken burger I have EVER had. Very impressive & really surprising.

Parking: There is plenty of free parking spots for all.“

“I went to DQ with family. It was perfectly fine dine. Just love the experience the customer service, the preparation of my whole order. At last we ordered the treat. It was fully fresh, the quality food can’t wait to get more treats there🥳“