Food is amazing, no question about that, but the service is unprofessional and rude. We came about 3 hours before closing had some burgers, ice cream and a few sides. Half of the items were missing. We came back and they told us they couldn’t do anything about it while being very rude, the lady kept rolling her eyes and had a very heavy attitude.
Atmosphere: 2
Food: 5
Service: 1
Jeremy St-Amour McGuire
We were missing half of our order, when I went back to get the rest of my order she said the order never existed, it was the last thing I ever heard before being told that my dog passed away I can never recover from this
Carol Mielke
Thank you to Jay and Lisa for taking care of my cake orders for my birthday this year. I ordered one oreo and one cookie dough cake and they went above and beyond for it. I've attached a few photos to show Lisa's talent. If you want to order a DQ cake, I recommend ordering from this location because of Lisa. I have never met someone as passionate about her cakes as her, and she really enjoys her job.Many people do not realize these DQ cakes are actually made on site, and your local staff serving you your Blizzards are making them in between orders. They are also making the dilly bars, DQ sandwiches, and buster bars you have come to know and love as well.Jay has recently taken over this DQ last year and he's doing such a good job with his staff. He loves all his guests and enjoys helping them make memories with their friends and family. He is honoured to be part of anybody's celebration and is a true joy to interact with personally.You will find that his staff is also the same. They enjoy serving everyone who comes in, and are delighted to see families come in with their children and take photos of their memories at DQ. They also enjoy being a safe place for people to come hang out with with their friends while enjoying dessert or even a meal together.If you're in the area and get a craving for dessert, please consider DQ Britannia. They are a grill and chill as well, so lunch and dinner food are available!Thank you so much for being part of my celebration behind the scenes. It means so much to me. Even a few days later, people are still complimenting your cakes!Parking: While the parking lot is inconvenient to get into, they do have free parking here, and it is worth the minor inconvenience for the great service and delicious food. And it's worth checking out. Please remember they are here as the BR nearby heavily advertises themselves. So some people forget there is also a DQ across the street! And right now, the DQ is open until midnight.
*$1 SMALL BLIZZARD IS AVAILABLE AT THIS LOCATION MUST HAVE THE APP TO USE THE COUPON*I went in for the $1 small blizzard promotion available on the DQ app. The blizzard was good, however I’m deducting points for shady business practices. I’m not sure if it’s the owner, but I saw 5 people come in after me asking about the $1 blizzard deal and the employee had the audacity to lie and turn them away saying it’s only available in the U.S.
Atmosphere: 3
Food: 4
Service: 2
Smit Bhagora
the ice cream was no doubt good but the staff is also really friendly and good, i went there and i was not feeling well so the boy and girl working there at night approached me and asked me ,i sat there for a while they kept checking until i was feeling good.
We ordered a dairy queen tropical theme ice cream cake. The team at dq did a fantastic job. Thanks again !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
Michel Blain
Just stopped for an ice cream cone....and it was delicious. Very clean place and friendly staff
Mesut Kaplan
Service was a bit slow but others are good.
Atmosphere: 5
Food: 5
Service: 4
Dragon Meteor
Tried this location 3 times and cant imagine anyone giving it more than 1 star...EVERY time they fail on mobile orders, have no idea how to mix toppings into the blizzard, and seem absolutely clueless and careless.Not the people you want handling your food.
Atmosphere: 1
Food: 1
Service: 1
Maj
Excellent service like usual. I enjoy going to this location. The service is A+ and they help using the app on the phone everytime.
Food is amazing, no question about that, but the service is unprofessional and rude. We came about 3 hours before closing had some burgers, ice cream and a few sides. Half of the items were missing. We came back and they told us they couldn’t do anything about it while being very rude, the lady kept rolling her eyes and had a very heavy attitude.
Atmosphere: 2
Food: 5
Service: 1
We were missing half of our order, when I went back to get the rest of my order she said the order never existed, it was the last thing I ever heard before being told that my dog passed away I can never recover from this
Thank you to Jay and Lisa for taking care of my cake orders for my birthday this year. I ordered one oreo and one cookie dough cake and they went above and beyond for it. I've attached a few photos to show Lisa's talent. If you want to order a DQ cake, I recommend ordering from this location because of Lisa. I have never met someone as passionate about her cakes as her, and she really enjoys her job.Many people do not realize these DQ cakes are actually made on site, and your local staff serving you your Blizzards are making them in between orders. They are also making the dilly bars, DQ sandwiches, and buster bars you have come to know and love as well.Jay has recently taken over this DQ last year and he's doing such a good job with his staff. He loves all his guests and enjoys helping them make memories with their friends and family. He is honoured to be part of anybody's celebration and is a true joy to interact with personally.You will find that his staff is also the same. They enjoy serving everyone who comes in, and are delighted to see families come in with their children and take photos of their memories at DQ. They also enjoy being a safe place for people to come hang out with with their friends while enjoying dessert or even a meal together.If you're in the area and get a craving for dessert, please consider DQ Britannia. They are a grill and chill as well, so lunch and dinner food are available!Thank you so much for being part of my celebration behind the scenes. It means so much to me. Even a few days later, people are still complimenting your cakes!Parking: While the parking lot is inconvenient to get into, they do have free parking here, and it is worth the minor inconvenience for the great service and delicious food. And it's worth checking out. Please remember they are here as the BR nearby heavily advertises themselves. So some people forget there is also a DQ across the street! And right now, the DQ is open until midnight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Ice Cream Cake, Caramel Peanut Sundae, Ice Cream Sundae, Fudge Bars
Absolutely fantastic staff!!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
*$1 SMALL BLIZZARD IS AVAILABLE AT THIS LOCATION MUST HAVE THE APP TO USE THE COUPON*I went in for the $1 small blizzard promotion available on the DQ app. The blizzard was good, however I’m deducting points for shady business practices. I’m not sure if it’s the owner, but I saw 5 people come in after me asking about the $1 blizzard deal and the employee had the audacity to lie and turn them away saying it’s only available in the U.S.
Atmosphere: 3
Food: 4
Service: 2
the ice cream was no doubt good but the staff is also really friendly and good, i went there and i was not feeling well so the boy and girl working there at night approached me and asked me ,i sat there for a while they kept checking until i was feeling good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie Extreme Blizzard Treat
It says it closes at 12 and I arrived at 11:50 pm and it did not serve me. Do what you
Atmosphere: 2
Service: 2
The price for the amount you get is crazy. Small portions.
Great service, Great
Atmosphere: 5
Food: 5
Service: 5
Very bad customer service.
Service: 1
Restaurantji Recommends
We ordered a dairy queen tropical theme ice cream cake. The team at dq did a fantastic job. Thanks again !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
Just stopped for an ice cream cone....and it was delicious. Very clean place and friendly staff
Service was a bit slow but others are good.
Atmosphere: 5
Food: 5
Service: 4
Tried this location 3 times and cant imagine anyone giving it more than 1 star...EVERY time they fail on mobile orders, have no idea how to mix toppings into the blizzard, and seem absolutely clueless and careless.Not the people you want handling your food.
Atmosphere: 1
Food: 1
Service: 1
Excellent service like usual. I enjoy going to this location. The service is A+ and they help using the app on the phone everytime.
Atmosphere: 5
Food: 5
Service: 5