Dairy Queen (Treat)

393-A Richmond Rd, Ottawa
(613) 729-0926

Recent Reviews

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Lina S

staff touched my spoon by the bowl and put it into the ice cream. after asking to remake the blizzard for me, since it was no longer safe to eat, they made a scene out of it. ew

Atmosphere: 1

Food: 5

Service: 1

I Smith

I highly recommend using the mobile app to order from this particular DQ as sometimes it can get quite crowded depending on the time of day, and the app allows them to make it ahead of time and even give you an appropriate lid and carrying container if you are ordering more than one item.

I ordered the strawberry cheesecake blizzard for the person I was with and the Reese’s extreme blizzard for myself. Both were well made and well packaged.

Parking: Parking kind of depends on the time of day, because it is on Richmond which has variable parking. There is some street parking on various side streets that is free if you are willing to walk 3-5 minutes though.

Kid-friendliness: Ice cream is, by default, a kid-friendly food. They have chairs outside and inside if you need to sit down somewhere and eat it with your kids.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake

Donut Guy

This place sells the best mint Oreo blizzard ever

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mint Oreo

Dan Sulatycky

Blizzard really tasted funny. I usually enjoy a skor blizzard, but I couldn't even get through half of it.

Atmosphere: 4

Food: 1

Service: 4

Manemii

We always get blizzards at Dairy Queen, but this was our first time at this location and they were quite cheap with the toppings.

Atmosphere: 4

Food: 3

Service: 4

Gengwei Zhang

Your staff member had just finished handling the payment and then directly put their hand into a cup. After that, they used their hand to grab a spoon from the large container of spoons and placed it into the customer's ice cream. "Health and well-being is out top priority", Lmao.
Also, the worst blizzard in the town.

Atmosphere: 1

Food: 1

Service: 1

Mary O'Reilly

Bad food, bad customer service. I was excited to get DQ as it had been a while and now I am completely turned off of it all together. I went into a dairy queen a few days ago and ordered my usual, a banana split blizzard. I didn't taste the blizzard until I was part way home and the pineapple tasted really off. I called the location and asked them if they could taste the pineapple as it doesn't taste right. The young lady on the phone asked her manager to taste the pineapple and manager said it's fine. I said mine didn't taste fine. Her response was that her manager said it's fine and I was then abruptly hung up on. I couldn't eat my blizzard and didn't feel comfortable going back to the location. Not a good experience for me and I do not plan to return.

Atmosphere: 1

Food: 1

Service: 1

James Dolan

This place stinks..... definitely grab and go! The patio to the side of the building is nice.

Atmosphere: 2

Food: 3

Service: 3

Abbas Halimi

Fridges are really loud, but the service by Shaheer was outstanding. He was very professional and answered all my questions since it was my first time buying from DQ. Drinks were made very fast too.

Atmosphere: 3

Food: 4

Service: 5

Christopher Lacroix

I don't think they know how to make a Blizzard.

David Ntirata

Poor service , worst place for ice cream,

Cody Alberry

All time slow

Service: 1

Juliette Thomann

worst service. honestly disappointing that the servers were that bad. that place has always been dirty every time ive been there. i am never going there again in my life

Atmosphere: 1

Food: 1

Service: 1

Brandon Hensler

Great Ice Cream!

Food: 5

Teena Patry

This location did what Walkley Road DQ REfUSED ....I will not return to Walkley Rd DQ for their unprofessionalism...Not willing to help a customer or go above and beyond to help a customer.....393-A Richmond Road to the rescue ...TYTy for making this Happen Richmond Road...$10.00 ,Tip for making this happen with 1 day notice.We didn't want anything fancy I will include a pic There was no way Wlakley Road couldn't have made this happen...They have now lost my business....

Atmosphere: 5

Food: 5

Service: 5

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