Placed an online order for my kids. Two medium pizzas, two toppings. Put a note on the order asking for both toppings to be on one pizza and for the other pizza to be just cheese.
They sent me two pizzas with the toppings split. Phoned in to let them know that they made an error and was informed that because their system doesn’t allow you to place two toppings on one pizza, the manager refused to correct the issue
So now I’ve got two kids, neither of whom likes the pizzas that they’ve ordered and have wasted 20 minutes on hold.
I’m shocked at the lack of customer service demonstrated by the manager at this location And the fact that they’ve lost a customer over what is probably $15 worth of pizza. Well done.
Atmosphere: 1
Food: 2
Service: 1
Dan
Great pizza, love the Canadian. Always friendly :)
Atmosphere: 3
Food: 5
Service: 5
Cassidy Sullivan
I asked for half peperoni and half cheese... is this a joke? Never going back. Very unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
Carley Munro
Our favourite Gabriel’s location by far - good enough to drive past my neighbourhood location to go to this one. Always fresh and cooked perfectly.
Atmosphere: 5
Food: 5
Service: 5
Hanish Nagrani
Low quality pizzas. 2 pizzas we ordered were bad. Very dissatisfied. All cheese and no toppings. Very over priced pizza for this quality
Atmosphere: 1
Food: 1
Service: 5
Nancy Waite
This is our favorite pizza place in Ottawa. Had to drive an hour to get pizza on this trip, but it was worth it!!
Atmosphere: 5
Food: 5
Service: 5
Stan Graff
One of the best quality pizzas in Kanata.
Atmosphere: 4
Food: 5
Service: 5
Jen C
Pizza is delicious as always. We were visiting from out of town with our camper and they delivered pizza to us while parked in a parking lot! Made it so much easier for us rather then going to pick up pizza from them with a large trailer.
Food: 5
Service: 5
Ramin Shafai
There was a screw in the pizza, my wife bit on it and almost broke her tooth. Do NOT order from Goldbridge Gabriel.
Atmosphere: 1
Food: 1
Service: 1
Kevin Ferguson
Pizzas good 12.54 for a water an 1 slice of pizza and a dip is wild
Always good tasting pizzas from Gabriel. Good variety and friendly service.
Food: 5
Service: 5
Patrick P
When you order pizza from this place, please check your bill. I got charged double the HST today.
Atmosphere: 1
Service: 1
Rob Cullen
ordered salt and pepper chicken wings waited almost 2 and 1/2 hours, delivery driver gave my order to someone else ended up with hot wings called was not allowed to speak to supervisor, not impressed
Chandelle and Matt King
I ordered a small cheese pizza on a thin crust.It was absolutely amazing! Worth every penny!The thin crust was actually beautifully crispy, which is an impressive feat considering it was super loaded with their delicious garlicky pizza sauce and flavourful, salty, and stretchy mozzarella cheese!And the garlic dip...OMG....the garlic dip was to die for!I love that they put the sauce and cheese almost all the way to the edges!Update: I ordered cheese pizza (again) on regular crust, and it was also amazing!
Placed an online order for my kids. Two medium pizzas, two toppings. Put a note on the order asking for both toppings to be on one pizza and for the other pizza to be just cheese.
They sent me two pizzas with the toppings split. Phoned in to let them know that they made an error and was informed that because their system doesn’t allow you to place two toppings on one pizza, the manager refused to correct the issue
So now I’ve got two kids, neither of whom likes the pizzas that they’ve ordered and have wasted 20 minutes on hold.
I’m shocked at the lack of customer service demonstrated by the manager at this location And the fact that they’ve lost a customer over what is probably $15 worth of pizza. Well done.
Atmosphere: 1
Food: 2
Service: 1
Great pizza, love the Canadian. Always friendly :)
Atmosphere: 3
Food: 5
Service: 5
I asked for half peperoni and half cheese... is this a joke? Never going back. Very unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
Our favourite Gabriel’s location by far - good enough to drive past my neighbourhood location to go to this one. Always fresh and cooked perfectly.
Atmosphere: 5
Food: 5
Service: 5
Low quality pizzas. 2 pizzas we ordered were bad. Very dissatisfied. All cheese and no toppings. Very over priced pizza for this quality
Atmosphere: 1
Food: 1
Service: 5
This is our favorite pizza place in Ottawa. Had to drive an hour to get pizza on this trip, but it was worth it!!
Atmosphere: 5
Food: 5
Service: 5
One of the best quality pizzas in Kanata.
Atmosphere: 4
Food: 5
Service: 5
Pizza is delicious as always. We were visiting from out of town with our camper and they delivered pizza to us while parked in a parking lot! Made it so much easier for us rather then going to pick up pizza from them with a large trailer.
Food: 5
Service: 5
There was a screw in the pizza, my wife bit on it and almost broke her tooth. Do NOT order from Goldbridge Gabriel.
Atmosphere: 1
Food: 1
Service: 1
Pizzas good
12.54 for a water an 1 slice of pizza and a dip is wild
Food: 5
Restaurantji Recommends
Atmosphere is a pick up only spot
Atmosphere: 2
Food: 3
Service: 4
Always good tasting pizzas from Gabriel. Good variety and friendly service.
Food: 5
Service: 5
When you order pizza from this place, please check your bill. I got charged double the HST today.
Atmosphere: 1
Service: 1
ordered salt and pepper chicken wings waited almost 2 and 1/2 hours, delivery driver gave my order to someone else ended up with hot wings called was not allowed to speak to supervisor, not impressed
I ordered a small cheese pizza on a thin crust.It was absolutely amazing! Worth every penny!The thin crust was actually beautifully crispy, which is an impressive feat considering it was super loaded with their delicious garlicky pizza sauce and flavourful, salty, and stretchy mozzarella cheese!And the garlic dip...OMG....the garlic dip was to die for!I love that they put the sauce and cheese almost all the way to the edges!Update: I ordered cheese pizza (again) on regular crust, and it was also amazing!
Atmosphere: 5
Food: 5
Service: 5
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