Harvey's
1270 Baseline Rd, Ottawa
(613) 224-2828
Recent Reviews
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People are very nice, my burger is always great
Food: 5
Service: 5
Thank you so much for looking out for me. Sorry for any inconvenience. Thanks for for looking out, much appreciated
Atmosphere: 5
Food: 5
Service: 5
Worst harvey all the times
Atmosphere: 1
Food: 1
Service: 1
Great burgers here and friendly staff!
Food: 4
Service: 4
Employees are super friendly. Burger was great.
I have ordered from this location through skip many times but not once have I received any napkins with my food heck not even a straw with my drink how am i supposed to drink it. And drink is almost filled to the top with ice. I am never gonna order from this location again.
Atmosphere: 3
Food: 3
Service: 1
Burger builder recommended a fantastic blend of toppings for a great tasting veggie burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Burger
Great staff,
Atmosphere: 4
Food: 5
Service: 5
People are always great to deal with on the speaker, but when you get in the lineup for the drive-thru you shouldn't put a new employee there during high traffic times I'm just saying
Atmosphere: 4
Food: 5
Service: 4
This place always has great tasting good made by a great team.
Restaurantji Recommends
Wow! I like this location mostly because of its employees: always smilling with energy! Keep up the good work team & manager Mark :)
Atmosphere: 5
Food: 5
Service: 5
Worst service ever. I don't eat bread and didn't want a side I just wanted 3 angus patties with toppings and pepsi. Wanted to charge me 37$, last time I went with colleagues it was 18$ with toppings so I questioned that. Manager (I think, not sure, bald guy) tells me it is store policy if I want toppings I have to pay full price. I argue, was annoyed but polite, a bit ridiculous for a few veggies. Asked for ketchup and mayo he didn't want to give me mayo. Ended up telling me not to come back. Manager is on a power trip. All of this for 0.50$ bread I didn't want and I few veggies. Will not go back that's for sure. Have friends that go often and get the same and they get toppings.. lol WOW
Atmosphere: 1
Food: 3
Service: 1
I witness the worst customer service ever from the manager.
Very rude and over charging the client.
The client was ordering something I do all the time, and then they were going to charge her for veggies and condiments.
Wouldn't give the poor women mayo. The whole point of Harvey's is the options to put what you want on your burgers even if you have no bun or an extra patty ... seriously. Why would you get charged extra.
They even told the lady never to come back.
I'm sorry but for YEARS I've order exactly what she ordered and never ever had issues.
This manager needs to be let go and go for customer service training.
Atmosphere: 1
Food: 3
Service: 1
EVERY single time I order from here they forget at least half the order, or otherwise have caused the order to be inedible (i.e. drinks spilling in the bag? Why???). In person? Fine. Tolerable. It's a standard harveys. Ordering any kind of delivery? Don't do it. Choose literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service.
Atmosphere: 2
Food: 2
Service: 1
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