Healthy Planet - Trainyards

Such a huge variety and the staff are very knowledgeable and so helpful and pleasant.

Good healthy choices. Good variety.

Great staff, great products!

Wow what a store! This is what a true health food store should look like. Love all of the selection. Great product availability.

For the manager. Tonight I called to ask about a product. The first call the girl that answered was semi rude. I didn’t say anything. I called back to confirm something and then she decided to give some more attitude over the phone. I asked her what her name was and instead of telling me, she hung up. I called back again and no pick up. She decided to screen my call. It was very strange. I asked some simple questions, and to verify some info and instead of being helpful she decided to be passive and rude. I’ve been a customer here for years and in person, I have never come across any employees with such an attitude.

Customer service 1/5
Prices 1/5
Online support 1/5

Everything is cheaper on Amazon and ships right away. Online orders take weeks to arrive.

Most items are overpriced but they have the natural tampons that I like for a good price that I cannot find anywhere else nearby

Horrible customer experience. This is the first time I will be writing a negative review as this experience was baffling to me. I bought a yogurt from this store amongst other items on August 18th, upon arriving home and opening it, I noticed it was covered in mold (see the attached picture). Oddly the expiry date was August 28th so the product was technically not expired. I had already arrived home and had to drive back to the store to return the item. The guy at the cashier didn’t bother apologizing at all and he just said “yeah you’re right, it’s moldy”. He gave me the 10$ refund for the product amount and asked me for my contact information. There was no apology for the inconvenience and he didn’t try to rectify the situation. He also told me I could grab a different yogurt and pay for it…he was insensitive to the situation. I wasted my time and money coming back to the store. BUYER BEWARE!! Looking at other reviews, there seems to be a mold problem that others have also experienced. I expected a lot more from their customer service and products quality. Unfortunately I will not be back and cannot recommend them to anyone.

Great store, clean, lots of selection. And the prices are cheaper than some of the other healthy stores.

Given that Kardish is in the process of shutting down, this is our new goto place for specualty vitamins. There selection is quite diverse and service is friendly and helpful.

Great service, wide variety of products.

They had exactly what I was looking for plus more variety of items.

Had big varieties but the employees were very rude

Stocks a wide selection of products. Worth the visit.

Great place
Wish we had in GTA

Got what I need from there .