Healthy Planet - Trainyards

590 Industrial Ave Unit 3, Ottawa
(613) 730-2020

Recent Reviews

Harry McKenna

Beautiful store and very friendly, helpful staff that are always happy to help you find exactly what you need. They offer such a wide variety of products that are so healthy and their prices are also very fair. If you require any food alternatives they are sure to have it!

Matthew Fadael

Great staff

Time Runnin

Love this store definitely the best supplement store in the city, their employees are so nice and helpful, everyone should check them out will definitely be back for more ?

adrian

Great staff location and selection. It's a staple for me and ANY good life or movati gym members! Get 5% off!

Pat Harris

Enjoy the help that I get at Healthy Plant.

Kelsey Guindon

I love Healthy Planet! As a vegan, there’s a lot of products here I haven’t been able to find elsewhere in Ottawa. They also have lots of sales. I would also recommend checking out their spa/beauty section. I found some great stuff.Joseph is also a fantastic cashier- and very helpful when I need to find anything.Also- as somebody who HATES parking in Ottawa, there is a great parking lot so it’s easily accessible!

Dirir Ahmed

Amazing worker. Great customer service. Helped me find everything I needed. Give him a promotion!!!!

Bradley Minni

I had a really great experience shopping at this Healthy Planet! Their store is very organized, and they offer a much wider range of products than I anticipated. What’s more, I had the pleasure of meeting a friendly staff member by the name of Joseph at the checkout counter.

Kas Nobonyad

Best healthy planet in the city

Reno Landry-gravel

I was incredible pleased with the friendly service I got today!! Joseph was super friendly and careful with my products. 10/10 would recommend.

Bwenge Namutereza

I visited Healthy Planet on Trainyards today, and I received efficient and pleasant customer service from Rob, he helped me find the supplement I was looking for with ease. As I was done my shopping and heading for the check out counter - I met Joseph, greeted me with a smile, just enough conversation, and welcomed me back for another visit. Great staff, clean shop, and stocked well.

D DeWitt

I had a disappointing experience at Healthy Planet this afternoon. After purchasing a cosmetic product, I immediately realized I no longer wanted it. I had not left the premises, or opened the item, but when I tried to return it after reviewing my receipt, two employees, Fatima and Mona, refused to void the transaction (return).The two employees insisted it was a 'final sale' item, a condition not mentioned at the time of purchase nor clearly indicated in the store. Despite pointing out the lack of communication, the staff, unfortunately, were not willing to come to a compromise and to compound the issue, there were no managers available.For a store that should embody the principles of customer service, this was a letdown. It's important for fellow shoppers to be aware that Healthy Planet might not honor standard return practices.

Jordan J.

Good variety of products but the customer service is terrible. The staff are careless, clueless, uneducated on products and overall just don’t care. The cash register is very awkwardly placed and is full of stuff in the way not leaving any counter space to put your items on. I’ll take my business to Kardish, muchh better experience and actually better prices and service.

Connor Finucan

Good selection and friendly and helpful staff. I also think it’s one of the best in the area for selection too!

frederich faust

I hate this place .. service is so bad ... get better management or team

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