Izakaya Restaurants in Ottawa, ON

“Visited with a friend on the evening of November 14th. The place was busy and had a great atmosphere. We sat by the window, and I ordered a variety of grilled skewers. However, I was really disappointed that the skewers were unbearably salty, to the point of tasting bitter. Even with the sauce, they were overly salty and sweet. Personally, I prefer my skewers with just a light sprinkle of salt and without any sauce.

I mentioned this to the server, who promptly took the untouched skewers to the kitchen. The kitchen staff tasted them and agreed that they were excessively salty and bitter. They immediately contacted the owner, who comped those skewers from our bill. We were told that a new chef, who had only been working for two weeks, was responsible.

My suggestion: Would it be possible for the chef to set aside a few samples to taste before serving? This way, they can ensure the seasoning is balanced—not too salty or too bland. Overall, I appreciate the staff’s responsiveness and professionalism in handling the situation!“