We received a gift card from a family member for $100 USD as a Christmas Present and were excited about enjoying a meal at this restaurant. The gift card was purchased directly from Joey's, not a 3rd party.
We went and everything initially about the restaurant was very enjoyable. The food was very good, the service was attentive and we enjoyed our experience until the cheque arrived.
When we we presented the gift card (electronically) our server went to speak with a ⁶manager and then returned to inform us that the $100 USD would be honoured in Canadian dollars.
$100 USD is worth $144.50 Canadian dollars according to google when checked today.
We paid the bill and tipped the service team 22% and left after effectively having $44.50 taken from us and our family member in what felt like to us, theft by conversion. The manager in question did not come to follow up after our expressing our disappointment
JOEY's is already a very expensive restaurant. Further, the gift card information indicates that Joey's has US based restaurants.
I'm quite sure that Canadian dollar gift cards are not accepted at par in the US.
This ruined for us, what was otherwise a positive experience, through what felt like to us, an act of corporate greed and impersonal profiteering.
After this experience we will not be back and sadly, I cannot recommend JOEY's as a place for anyone else to dine at. Any company that sells a gift card directly and then fails to deliver full value is patently dishonest, in my opinion.
Madison Parent
Came here for happy hour on a Sunday (2-5) in December, and the restaurant had a lovely holiday ambiance (especially for a chain restaurant); they greeted us with glasses of sparkling wine which was such a lovely surprise! The staff were very friendly and attentive; our server Gaby was terrific. The space was very accessible (one of the reasons we chose the restaurant as my sister uses a wheelchair). The food was good - the tuna poke bowl was particularly good!
Atmosphere: 4
Food: 4
Service: 5
Douglas Parker
Wonderful food. Superb service. The wine, however, is grossly overpriced. An 8 ounce glass of red can cost as much as a main course.
Christine Sampson
One is never disappointed at Joey's. The service is great, the food always delicious and you make a great Caesar! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Dave Tracey
Gaby was absolutely amazing
Parking: No problem finding parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Sushi
Jamison Duff
Gaby was great! Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Corn Guacamole
Idris Alghazali
Gabi welcomed us with a big smile, provided us with exceptional service. She was beyond amazing. My wife and I were extremely impressed and pleased with her service. Thank you so much Gabi. You were the highlight of the night.
Atmosphere: 5
Food: 5
Service: 5
Victoria Moghadam
Our waiter Asad was so helpful and kind. Had a great experience!
Atmosphere: 4
Food: 5
Service: 5
Matthew Tannis
Gaby was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Poke Bowl
Micah Jonker
Kate and Tristan are excellent, great service and atmosphere!
Suuuugreat food! Gaby was extraordinary! Soft, warm and efficient! Only problem? The revolving door of cold air from the outside entering the restaurant. It was COLD!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fondant Au Chocolat
Maxime Lauzon
Gaby was simply amazing! She served us and made us feel right at home. Food was amazing, she kept checking on us which I really appreciate. Thank you Gaby for the great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Lava Cake with Vanilla Ice Cream, Steak and Sushi
Rajat s Thakur
Really great service by Asad , Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Lava Cake with Vanilla Ice Cream
gerardo mj
Kim was so nice and friendly! Great atmosphere at Joey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Corn Guacamole
Jennifer Pierce
Vegetarian options: Korean cauliflower bites are yum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Japanese Gyoza, Steak and Sushi, Sushi Cone
We received a gift card from a family member for $100 USD as a Christmas Present and were excited about enjoying a meal at this restaurant. The gift card was purchased directly from Joey's, not a 3rd party. We went and everything initially about the restaurant was very enjoyable. The food was very good, the service was attentive and we enjoyed our experience until the cheque arrived. When we we presented the gift card (electronically) our server went to speak with a ⁶manager and then returned to inform us that the $100 USD would be honoured in Canadian dollars. $100 USD is worth $144.50 Canadian dollars according to google when checked today. We paid the bill and tipped the service team 22% and left after effectively having $44.50 taken from us and our family member in what felt like to us, theft by conversion. The manager in question did not come to follow up after our expressing our disappointment JOEY's is already a very expensive restaurant. Further, the gift card information indicates that Joey's has US based restaurants. I'm quite sure that Canadian dollar gift cards are not accepted at par in the US. This ruined for us, what was otherwise a positive experience, through what felt like to us, an act of corporate greed and impersonal profiteering. After this experience we will not be back and sadly, I cannot recommend JOEY's as a place for anyone else to dine at. Any company that sells a gift card directly and then fails to deliver full value is patently dishonest, in my opinion.
Came here for happy hour on a Sunday (2-5) in December, and the restaurant had a lovely holiday ambiance (especially for a chain restaurant); they greeted us with glasses of sparkling wine which was such a lovely surprise! The staff were very friendly and attentive; our server Gaby was terrific. The space was very accessible (one of the reasons we chose the restaurant as my sister uses a wheelchair). The food was good - the tuna poke bowl was particularly good!
Atmosphere: 4
Food: 4
Service: 5
Wonderful food. Superb service. The wine, however, is grossly overpriced. An 8 ounce glass of red can cost as much as a main course.
One is never disappointed at Joey's. The service is great, the food always delicious and you make a great Caesar! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Gaby was absolutely amazing
Parking: No problem finding parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Sushi
Gaby was great! Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Corn Guacamole
Gabi welcomed us with a big smile, provided us with exceptional service. She was beyond amazing. My wife and I were extremely impressed and pleased with her service. Thank you so much Gabi. You were the highlight of the night.
Atmosphere: 5
Food: 5
Service: 5
Our waiter Asad was so helpful and kind. Had a great experience!
Atmosphere: 4
Food: 5
Service: 5
Gaby was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Poke Bowl
Kate and Tristan are excellent, great service and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Suuuugreat food! Gaby was extraordinary! Soft, warm and efficient! Only problem? The revolving door of cold air from the outside entering the restaurant. It was COLD!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fondant Au Chocolat
Gaby was simply amazing! She served us and made us feel right at home. Food was amazing, she kept checking on us which I really appreciate. Thank you Gaby for the great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Lava Cake with Vanilla Ice Cream, Steak and Sushi
Really great service by Asad , Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Lava Cake with Vanilla Ice Cream
Kim was so nice and friendly! Great atmosphere at Joey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Corn Guacamole
Vegetarian options: Korean cauliflower bites are yum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Japanese Gyoza, Steak and Sushi, Sushi Cone
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