John Juan Burrito Mexican Grill
1091 St. Laurent Blvd, Ottawa
(613) 745-9696
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1091 St. Laurent Blvd, Ottawa
(613) 745-9696
We had a very disappointing experience at this place. We ordered a chicken burger and large fries, and after waiting 15 minutes, they told us their oven was broken and they could not make the chicken burger. We then asked about the fries, and they said only medium size was available. After another 10 minutes, they admitted they hadn’t even started making the fries yet.
They offered me a burrito instead of the burger, which I agreed to, but after 5 more minutes they came back to say they had dropped it and would need to make another one. At that point, I gave up on my order completely, after waiting well over 30 minutes.
The worst part was my fiancé’s order. He asked for a large burrito without any peppers. When we finally got home and opened it, it was full of jalapeños. This mistake caused him a serious stomach upset for hours.
Overall, it was one of the worst dining experiences we’ve had. The service was unorganized and at least they never said sorry, the communication poor, and the food unsafe due to ignoring dietary requests. We will not be returning .
Atmosphere: 1
Food: 1
Service: 1
Really good food with really good prices !
Atmosphere: 4
Food: 5
Service: 5
Had a delicious quesadilla there today! Best one I've ever had
Atmosphere: 5
Food: 5
Service: 5
Awesome hard and soft tacos!
Atmosphere: 5
Food: 5
Service: 5
Overpriced..double check the price before you order
Atmosphere: 1
Food: 3
Service: 1
The food is amazing ! I’ve gotten good there multiple times the burritos and burgers are so good and portions are very generous. The curly head guy is always nice and respectful, great service! Will definitely keep coming here.
First time trying this place had myself a small burrito which was very good , chips and salsa which the bag comes with less than half a bag way over priced and a can of pepsi
Good food. Fast friendly service.
The burger is very juicy and tasty
Unfortunately, I was there yesterday around 11:00. There was a silver car, and the guys in the store were talking to the person outside. The silver car started speeding and drift. The driver was playing with the car and making tire sounds. He was going to hit my car, but unfortunately he sped off.
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Great food, except they've been out of stock on lettuce on Uber eats for like a year so I can never order that way
Good food.
Excellent bacon cheese burger. Can recommend
Very friendly environment. The food is extremely delicious!
Very good food and Delicious
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