La Brioche Pastries and Bakery
$$ • Bakery
Hours:
2440 Bank St, Ottawa
(613) 695-9911
About La Brioche Pastries and Bakery
Customers' Favorites
Recent Reviews
Share your opinion about La Brioche Pastries and Bakery
I don’t recommend them at all
Staff was arrogant
I had ordered a cake 3 weeks ago
Called to verify no issue 11 days ago
Called this morning the day I’m supposed to pick it up
And end up having to drive to the store as the staff could not seem to find the order no matter what information I gave them
When I arrived there was treated as if this was my fault
So not impressed at all
very bad customer service .. shame on your bad attitude when dealing with clients
The worst customer service ever, their cheese cake is full of soapy taste, and when we ask the man to change it he refused after we pay more than 36$ for other pastries , he simply runs our family time after he makes our 2 kids cry because of his attitude, my friend offered to pay for 2 new pieces of cake for the 2 children then he said no I will not sell you any thing , when we ask about the manager he said I am the manager, but I doubt this could be a manager behaviour, when...read full review
Menu
Hours
| Monday | 8:30AM - 9PM |
| Tuesday | 8:30AM - 9PM |
| Wednesday | 8:30AM - 9PM |
| Thursday | 8:30AM - 9PM |
| Friday | 8:30AM - 9PM |
| Saturday | 8:30AM - 9PM |
| Sunday | 8:30AM - 9PM |
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La Brioche Pastries and Bakery is a wonderful local business with a cozy atmosphere and excellent service. They offer a variety of delicious desserts, including cookies and baklava, all priced reasonably. The bakery is bright, very clean, and the selection is wonderful. The staff is friendly, accommodating, and even allowed taste-testing before purchasing. La Brioche is also kid-friendly, making it an ideal spot for families. The chef has a reputation for creating incredible cakes, as seen in the memorable birthday cakes made for customers. Additionally, the service includes patience and understanding, even in challenging situations, and the staff treats everyone with great respect, ensuring customers leave with a smile.