Avoid this place, everyone works there have their own prices for sweets. I bought in the weekend one kilo of pistachio sweets and they told me $30/kilo and after two days went again to buy the same exact one and someone else helped me and priced it $40/kilo. Asked them about the price difference and the lady was very rude saying its been always $40/kilo. I used to get my sweets from this place alot. I will avoid from now on.
Rajwant Kaur
if possible i would given 0 star.. old guy very rude.
palvinder kaur
We called at store a girl pick our call and i asked about the cakes she said we have only 2 type and than we placed order and i said her clearly that i will come all way from krnata . And she said okay you can receive your order at 9:30pm .when we called again at store to receive our order a old guy pick our call and talk us rudely when we visit the store he said all finish go and we entered at store at sharp 9:30 pm and closing is 10pm this is very rude …it’s just like he want to close the store as soon as possible.. his way of talking is not acceptable..
Mohammad Alsaedi
I recently bought some petit fours and maamoul from Le Roi Bakery on Bank Street, and they were absolutely delightful! The freshness and flavor were outstanding, and you can tell they take great pride in their craft. Highly recommend this place for anyone looking for authentic, high-quality baked goods.
Atmosphere: 5
Food: 5
Service: 5
Winter Wonderland
Very horrible customer service. The man that works there is obnoxiously rude. Why are you so angry all the time? First time I bought a dessert asked him to recommend me one and he was so annoyed of my question. Second time he was also super angry. Won’t come back. Sweet castle on bank and hunt club are very kind.
Atmosphere: 1
Food: 1
Service: 1
Michael Arruda
very good baklava
Atmosphere: 5
Food: 5
Service: 5
tahera khondoker
Same good
Deeqa Ahmed
If I could give 0 stars, I would. I asked the lady if the slices of cake were nut-free and she guaranteed they were but I realized at home that one of them had peanuts. She was lucky I'm not allergic to peanuts as I have a severe life-threatening allergy to other nuts. DO NOT RECOMMEND !!!
CAT L
Horrible service. Unprofessional and crooks!
Atmosphere: 1
Food: 1
Service: 1
MOE
I visited this hidden gem in Ottawa on the recommendation of several friends, and it was definitely worth it! The shop offers a great variety of cakes, Arabic sweets, and cookies. I highly recommend trying the Kunafa with Kaak—a delicious Kunafa sandwich in special sesame bread. The staff, especially the lady working there, was incredibly friendly and kind. Le Roi has quickly become my favorite pastry shop in Ottawa.
Great place to grab fresh Lebanese dessert especially Znoud Sit. Their prices are reasonable
Parking: Parking available in front of the shop
Atmosphere: 5
Food: 5
Service: 5
Fatima Asadzada
Always get great service , and all sweets are delicious, especially the vanilla cake,?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake
MagicDrone Usa-Colombia
I wanted to buy my wedding cake and the attention was the worst I have ever had. I didn't buy anything People do not buy in a place that only when you enter, they give you a bad look and when you talk to the lady it was the worst attention. Not everyone is like that, it was just an old lady.
Atmosphere: 1
Food: 1
Service: 1
Chrstn
HORRIBLE CUSTOMER SERVICE! HORRIBLE OWNER!!
I came with my friend. The lady at the front was okay. Then after my ordered finished. She greeted the two Arab guys behind us and ignored my friend that was beside me for her order. My friend ordered a cake, which was $45. My friend made a previous order and deposited $100 from them but got cancelled. She made this order with a staff there named Nour and another man (appeared to the owner), and was gonna use this deposit money to pay for cake. When she was telling the front staff about it, the worker asked for her phone number and checked the back. She came out with the owner already looking mad and said "there's nothing". Owner left saying something in Arabic. My friend texted the girl (Nour) she made the deal with on Whatsapp and the Nour called the shopped twice(yes it's her we can see the number from the phone). 1st one no one picked up as staff was in the back and 2nd call, my friend mentioned to the front staff was calling and immediately said "No". The worker decided to pick up the call and explained it to her and got the owner. The owner coming out looking mad finally giving my friend the deposited money. He would slam and throw the pen at my friend when he asked her to writer her number and signature.
Mind you this isn't the first time my friend tried asking for her OWN MONEY back. She went the day before and explain, but the owner yelled at her and sent her back home.
Atmosphere: 1
Food: 2
Service: 1
taufek saadeh
I was very disappointed as I had my birthday yesterday and I have got the best cake as he said, but after we cut up the cake, we realized that the cake has been stored for over four days in the fridge and it wasn’t fresh cake. We paid the price for it. It’s not recommended to get any product from there as they are not honest .
Avoid this place, everyone works there have their own prices for sweets. I bought in the weekend one kilo of pistachio sweets and they told me $30/kilo and after two days went again to buy the same exact one and someone else helped me and priced it $40/kilo. Asked them about the price difference and the lady was very rude saying its been always $40/kilo. I used to get my sweets from this place alot. I will avoid from now on.
if possible i would given 0 star.. old guy very rude.
We called at store a girl pick our call and i asked about the cakes she said we have only 2 type and than we placed order and i said her clearly that i will come all way from krnata . And she said okay you can receive your order at 9:30pm .when we called again at store to receive our order a old guy pick our call and talk us rudely when we visit the store he said all finish go and we entered at store at sharp 9:30 pm and closing is 10pm this is very rude …it’s just like he want to close the store as soon as possible.. his way of talking is not acceptable..
I recently bought some petit fours and maamoul from Le Roi Bakery on Bank Street, and they were absolutely delightful! The freshness and flavor were outstanding, and you can tell they take great pride in their craft. Highly recommend this place for anyone looking for authentic, high-quality baked goods.
Atmosphere: 5
Food: 5
Service: 5
Very horrible customer service. The man that works there is obnoxiously rude. Why are you so angry all the time? First time I bought a dessert asked him to recommend me one and he was so annoyed of my question. Second time he was also super angry. Won’t come back. Sweet castle on bank and hunt club are very kind.
Atmosphere: 1
Food: 1
Service: 1
very good baklava
Atmosphere: 5
Food: 5
Service: 5
Same good
If I could give 0 stars, I would. I asked the lady if the slices of cake were nut-free and she guaranteed they were but I realized at home that one of them had peanuts. She was lucky I'm not allergic to peanuts as I have a severe life-threatening allergy to other nuts. DO NOT RECOMMEND !!!
Horrible service. Unprofessional and crooks!
Atmosphere: 1
Food: 1
Service: 1
I visited this hidden gem in Ottawa on the recommendation of several friends, and it was definitely worth it! The shop offers a great variety of cakes, Arabic sweets, and cookies. I highly recommend trying the Kunafa with Kaak—a delicious Kunafa sandwich in special sesame bread. The staff, especially the lady working there, was incredibly friendly and kind. Le Roi has quickly become my favorite pastry shop in Ottawa.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place to grab fresh Lebanese dessert especially Znoud Sit. Their prices are reasonable
Parking: Parking available in front of the shop
Atmosphere: 5
Food: 5
Service: 5
Always get great service , and all sweets are delicious, especially the vanilla cake,?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake
I wanted to buy my wedding cake and the attention was the worst I have ever had.
I didn't buy anything
People do not buy in a place that only when you enter, they give you a bad look and when you talk to the lady it was the worst attention.
Not everyone is like that, it was just an old lady.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE CUSTOMER SERVICE! HORRIBLE OWNER!!
I came with my friend. The lady at the front was okay. Then after my ordered finished. She greeted the two Arab guys behind us and ignored my friend that was beside me for her order. My friend ordered a cake, which was $45. My friend made a previous order and deposited $100 from them but got cancelled. She made this order with a staff there named Nour and another man (appeared to the owner), and was gonna use this deposit money to pay for cake. When she was telling the front staff about it, the worker asked for her phone number and checked the back. She came out with the owner already looking mad and said "there's nothing". Owner left saying something in Arabic. My friend texted the girl (Nour) she made the deal with on Whatsapp and the Nour called the shopped twice(yes it's her we can see the number from the phone). 1st one no one picked up as staff was in the back and 2nd call, my friend mentioned to the front staff was calling and immediately said "No". The worker decided to pick up the call and explained it to her and got the owner. The owner coming out looking mad finally giving my friend the deposited money. He would slam and throw the pen at my friend when he asked her to writer her number and signature.
Mind you this isn't the first time my friend tried asking for her OWN MONEY back. She went the day before and explain, but the owner yelled at her and sent her back home.
Atmosphere: 1
Food: 2
Service: 1
I was very disappointed as I had my birthday yesterday and I have got the best cake as he said, but after we cut up the cake, we realized that the cake has been stored for over four days in the fridge and it wasn’t fresh cake. We paid the price for it.
It’s not recommended to get any product from there as they are not honest .
Atmosphere: 1
Food: 1
Service: 1
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