Lemongrass never fails to deliver the best quality Thai food. I’m addicted to their Pineapple Fried Rice and their Wonton Soup. Very tasty and comes in very generous portions. I can say it’s always worth a visit and I always get good value for my money.
I got served by Hongli the last time I visited and she provided a great customer service.
She was very polite and made sure I got served on time and also checked to make sure I was happy. Thanks to Hobgi I will be visiting again next week and will try out their Sweet and Sour Tilapia when I visit.
Atmosphere: 5
Food: 5
Service: 5
John Aggasid
One of my favorite places in Ottawa. I go here at least once a week. Fantastic food always!
Atmosphere: 5
Food: 5
Service: 5
NZ
Ever since my trip to Thailand, I’ve been craving those authentic local flavors that you just can’t forget. I called the restaurant to ask if they could prepare dishes with the traditional taste, and after receiving the owner’s confirmation, we couldn’t wait to come. My family and I had a wonderful time here — the food was fresh, flavorful, and brought back memories of our trip to Thailand. The atmosphere was warm and welcoming, and the staff were attentive and friendly. It was the perfect spot for our family gathering, and we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
cait
Uber eats order super yummy green curry!! Pad Thai was very sweet tho and tastes like ketchup.
Food: 5
Judy Diep
Food was good but the asian girl server’s attitude was not it. Service was bad, she didn’t even seemed like she wants to be there lol. I always order there and I always get my order accommodated by other servers, but when it come to this girl, suddenly, everything is a no. Should not be a server if you can’t serve!
Atmosphere: 1
Food: 4
Service: 1
Kim Miss
The food was acceptable, though nothing particularly special. However, the service is so bad. When we placed our order, the staff member seemed visibly annoyed and asked us to wait with a cold attitude. Throughout the interaction, she appeared more focused on her phone than assisting us.
We ordered Thai milk tea, but it had a very unusual taste and wasn’t sweet at all, something we’ve never encountered before. When we asked about it, we received a brief response that “it’s just how it tastes here,” without any further explanation.
We also asked for a recommendation for the fish, but she simply said she didn’t know and her English is bad and she misunderstood when we tried to order four fried rolls, she ended up bringing four full portions instead. Despite the confusion, we still left a tip and ate what was served, but unfortunately, the overall experience was disappointing.
We won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
Sandrine N
🥡 Flavourful and authentic Thai cuisine—each dish was well-prepared and satisfying. Service was friendly and efficient. While the drink selection is quite limited and the dine-in setup feels a bit basic, it’s a solid choice for takeout.
Atmosphere: 1
Food: 3
Service: 3
Steve Piatek
Great food and service was fantastic. Very nice server and quick on the water refills
Atmosphere: 5
Food: 5
Service: 5
Shashidhar E S
Worst dining experience ever. My wife, daughter, and I found a worm in our plate at this restaurant. The waitress took it back to the kitchen, and we could hear her arguing with the cook. She then returned, threw the worm in the bin, and rudely insisted it wasn't a worm.
The manager came over only to blame the staff and dismiss the issue, saying “these things happen.” They still made us pay for everything except the curry where the worm was found—even though I couldn’t eat anything else after that.
Absolutely unacceptable. I wouldn't recommend this place to anyone
Atmosphere: 1
Food: 1
Service: 1
Amy McMahon
Delicious and fresh food - very clean and quiet experience dining in.
I loved the lemongrass coconut milk soup!!! Best one
Atmosphere: 5
Food: 5
Service: 5
Denizcan Yılmaz
They are slow, not only slow but INCREDIBLY slow i needed to wait more than an entire hour to pick up an order that i already ordered 20 min ago
Sam Mohr
Unfortunately, my experience at this Thai restaurant was underwhelming. The food was mediocre at best—lacking the bold, fresh flavors you’d expect from authentic Thai cuisine. Some dishes felt bland or overly oily, and nothing really stood out.
The customer service was also disappointing. Staff seemed disinterested and inattentive, and it was difficult to get basic requests fulfilled without feeling like an inconvenience.
With so many great Thai spots around, this one didn’t meet expectations. I likely wouldn’t return.
MOSES
Ordered through DoorDash. Pad Thai was delicious! Shrimp spring rolls were delicious too! Customer service was fantastic as I called the restaurant because I had a few questions.
Xinyu Li
The beef noodle is rich and flavorful without being too heavy. The beef was tender and juicy, and the hand-pulled noodles had a perfect chewy texture. The cozy atmosphere made the experience even better.
Lemongrass never fails to deliver the best quality Thai food. I’m addicted to their Pineapple Fried Rice and their Wonton Soup. Very tasty and comes in very generous portions. I can say it’s always worth a visit and I always get good value for my money.
I got served by Hongli the last time I visited and she provided a great customer service.
She was very polite and made sure I got served on time and also checked to make sure I was happy. Thanks to Hobgi I will be visiting again next week and will try out their Sweet and Sour Tilapia when I visit.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite places in Ottawa. I go here at least once a week. Fantastic food always!
Atmosphere: 5
Food: 5
Service: 5
Ever since my trip to Thailand, I’ve been craving those authentic local flavors that you just can’t forget. I called the restaurant to ask if they could prepare dishes with the traditional taste, and after receiving the owner’s confirmation, we couldn’t wait to come. My family and I had a wonderful time here — the food was fresh, flavorful, and brought back memories of our trip to Thailand. The atmosphere was warm and welcoming, and the staff were attentive and friendly. It was the perfect spot for our family gathering, and we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Uber eats order super yummy green curry!! Pad Thai was very sweet tho and tastes like ketchup.
Food: 5
Food was good but the asian girl server’s attitude was not it. Service was bad, she didn’t even seemed like she wants to be there lol. I always order there and I always get my order accommodated by other servers, but when it come to this girl, suddenly, everything is a no. Should not be a server if you can’t serve!
Atmosphere: 1
Food: 4
Service: 1
The food was acceptable, though nothing particularly special. However, the service is so bad. When we placed our order, the staff member seemed visibly annoyed and asked us to wait with a cold attitude. Throughout the interaction, she appeared more focused on her phone than assisting us.
We ordered Thai milk tea, but it had a very unusual taste and wasn’t sweet at all, something we’ve never encountered before. When we asked about it, we received a brief response that “it’s just how it tastes here,” without any further explanation.
We also asked for a recommendation for the fish, but she simply said she didn’t know and her English is bad and she misunderstood when we tried to order four fried rolls, she ended up bringing four full portions instead. Despite the confusion, we still left a tip and ate what was served, but unfortunately, the overall experience was disappointing.
We won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
🥡 Flavourful and authentic Thai cuisine—each dish was well-prepared and satisfying. Service was friendly and efficient. While the drink selection is quite limited and the dine-in setup feels a bit basic, it’s a solid choice for takeout.
Atmosphere: 1
Food: 3
Service: 3
Great food and service was fantastic. Very nice server and quick on the water refills
Atmosphere: 5
Food: 5
Service: 5
Worst dining experience ever.
My wife, daughter, and I found a worm in our plate at this restaurant. The waitress took it back to the kitchen, and we could hear her arguing with the cook. She then returned, threw the worm in the bin, and rudely insisted it wasn't a worm.
The manager came over only to blame the staff and dismiss the issue, saying “these things happen.” They still made us pay for everything except the curry where the worm was found—even though I couldn’t eat anything else after that.
Absolutely unacceptable. I wouldn't recommend this place to anyone
Atmosphere: 1
Food: 1
Service: 1
Delicious and fresh food - very clean and quiet experience dining in.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I loved the lemongrass coconut milk soup!!! Best one
Atmosphere: 5
Food: 5
Service: 5
They are slow, not only slow but INCREDIBLY slow i needed to wait more than an entire hour to pick up an order that i already ordered 20 min ago
Unfortunately, my experience at this Thai restaurant was underwhelming. The food was mediocre at best—lacking the bold, fresh flavors you’d expect from authentic Thai cuisine. Some dishes felt bland or overly oily, and nothing really stood out.
The customer service was also disappointing. Staff seemed disinterested and inattentive, and it was difficult to get basic requests fulfilled without feeling like an inconvenience.
With so many great Thai spots around, this one didn’t meet expectations. I likely wouldn’t return.
Ordered through DoorDash. Pad Thai was delicious! Shrimp spring rolls were delicious too! Customer service was fantastic as I called the restaurant because I had a few questions.
The beef noodle is rich and flavorful without being too heavy. The beef was tender and juicy, and the hand-pulled noodles had a perfect chewy texture. The cozy atmosphere made the experience even better.
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