Lois 'N' Frima's Ice Cream

71 George St, Ottawa
(613) 720-7707

Recent Reviews

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Stephen Shay (Steve in NEPA)

How could you NOT like a small stand offering both hard and soft ice cream, along with a friendly smile and people-positive attitude? Heck, they even gave a little cup of vanilla to a beautiful black lab doggo who was licking his chops watching others enjoy their treats.

Atmosphere: 4

Food: 5

Service: 5

Claire Piétin

I don't recommend this place at all: questionable ice cream quality and dripping ice cream, unprofessional and inexperienced staff, disgusting service area and counter, probably unsanitary products, and so on. I never leave reviews but health and safety should close this place. I didn't dare say anything at the time, it's not my habit, but my children's cones ended up in the nearest trash can. Worst street food experience.

Kid-friendliness: This establishment is not suitable for any living being. UNSALUBRICOUS!

Atmosphere: 1

Food: 1

Service: 1

Kenneth Liang

Trash!!

Atmosphere: 1

Food: 2

Service: 1

Jump Toit

Dirty atmosphere. Rude, unprofessional, eye-rolling disrespectful staff. Nasty ice-cream. They dropped ice cream and picked it up with their barehands and put it into the cup to serve to me. I’ll never go there again. Ruined my experience. Nasty. Listen to me, avoid this filthy shack. They didn’t even have spoons. It smelled like dead rats.

Atmosphere: 1

Food: 1

Service: 1

Cratod Cr

Horrendous ice cream and above all an absolutely disgusting attitude from their staff. Won’t be coming back and wouldn’t recommend.

Atmosphere: 1

Food: 1

Service: 1

Sunny Muppet

The fries are decent. The daily special is usually the same. and they have good forks

First Last

Not bad, when its open. In the last two weeks I've gone there two times for lunch and they've been closed both times

Crystal Dawn

I checked online. It said openMy husband got off work yesterday came and picked me up and we drove 25min to this place to find it was flashing open but the window was closed and no one was there.Then we drove home. All together spent 50min driving for nothing.My husband was not happy at all said he will never drive to this place again.On Uber eats it says unavailable for uber orders 90% of the time. Why????The people who work here have massive attitudesAnytime they have actually been there they are not welcomingThey are rudeEntitledIt’s extremely unfortunateTheir food is good. My favorite for a food truck.But the service is belowAnd the attitudes are uncalled forAnd the fact they don’t open up Uber ordersAnd have their online listing as open when no one is there shows how inconsiderate they are. Apparently only their time is valuable.Security was walking by yesterday and said this place has been closed for a few weeks!If your closed down change your online listing to closedSo people are not wasting their time.Regardless how insignificant we are to youHave some respect

Miss C.S

Would give zero since I showed up at 6:25pm and no one ever came to take our order. I was going to spend what’s left of my pay check after I’ve been taxed up the a$$ but you couldn’t be bothered to come to the window.You snooze you lose.

Atmosphere: 1

Food: 1

Service: 1

Ethan

Delicious ice cream - chocolate and vanilla mix. Quick service and friendly people.

Luna Bingham

The ice cream here is not good enough for the staff to be acting the way they do. This is my boyfriend’s favourite ice cream so we go here regularly. The staff have been extremely rude to us several times we have gone. One time we walked up to the counter and said hi, the girl turns to her (older) coworker and goes “i don’t want to serve these people can you do it?”. another time i had just got my ice cream and as we were walking away from the counter someone bumped into me and knocked it out of my arms. i went back to the counter as they have a huge sign that says they’ll replace dropped ice cream. they gave me a dirty look when they saw i had dropped it. i offered to pay for it again because i didn’t want to deal with their disdain and they said “oh no it’s fine”, when 30 seconds before it was a problem. tonight we went at 9pm to get some ice cream and the open sign was on and opening hours from 11-11. we knocked on the window once and the girl ignored us so we knocked again and she just motioned through the window that it was closed…. like turn off the sign. these people are incredibly rude and have no idea how to run a business or do customer service.

Atmosphere: 1

Food: 2

Service: 1

Formula125

Delicious ice cream - chocolate and vanilla mix. Quick service and friendly people.

Ara Kafafian

Soft serve ice cream is made with powder artificial milk by products. Yellow in color and a slushy granular awful textured fake cone to avoid at all costs. If you want soft serve cones made with real cream I suggest you try somewhere else. Took a lick and in the trash it went for $5 for a baby size.

bahareh hekmat

Over priced, poor quality soft ice cream. I was sick the next day. There are much better options in the market area for the same price.

Felix Ethier

Ice cream texture and taste is off, feels like they serve some diluted ice cream mix

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