Luxe Blooms Flower Cafe

254 Dalhousie St, Ottawa
(613) 244-0888

Recent Reviews

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Maya Abdalla

I never write bad reviews but I had a very unpleasant interaction with the young man with the blonde hair. When he took my order down wrong (which is no problem, mistakes happen) he proceeded to blame his coworker, was very harsh and made no efforts to makeup the order. I felt very uncomfortable asking for my order to be remade since his demeanour was very off putting.

Atmosphere: 1

Food: 2

Service: 1

Sofiia Sukhanova

Lots of items on the menu are unavailable, which was quite upsetting.

Atmosphere: 5

Food: 4

Service: 5

Brooklyn Patterson

I’ve been dreaming about visiting Luxe Blooms Flower Cafe since they opened, I finally drove over four hours to this little gem. It has such a unique concept, and I absolutely love the heart behind it. The drinks were fantastic — delicious, just as I’d imagined. The service was warm and welcoming, making the experience even more enjoyable.

That said, there’s room for improvement in the upkeep of the space. While I love the idea and the vibe of the place, the cafe itself is starting to show some wear and tear. The pink floor could use a redo, as there’s some paint splatter on the laminate, and the pink chairs are worn. It’s clear a lot of love has been put into this place, but it’s starting to look a little tired. I’d love to see some attention given to refreshing the space so that it can match the beauty and charm of the drinks and the concept behind it.

Overall, it was a good experience and I would absolutely return

Atmosphere: 3

Food: 4

Service: 4

Irish Jayne Loyer

The atmosphere in this place is very instagramable..

Our order is ok..the croisant is very dry but the cream on top is good..the hot dark chocolate is great.

Atmosphere: 4

Food: 4

Service: 3

Batoul Hussein

The entire experience was super nice and the pastries that were served tasted excellent. The staff clearly cares about the place and takes the time and effort to make sure everything is well done

Edit: I left this review a couple of years back when this cafe first opened, but two years later the quality has significantly declined and so has the service, the sweets taste frozen, the staff is rude and for such a small and busy place they do not have any protocols for when someone is coming in with a larger group.

Me and my friends came here last week for a birthday and because we were a group of six it was harder to find seating. However every time we tried to come up with a solution with the staff they shut us down and told us we couldn’t sit, after making sure we all placed our orders. So we were left standing causing more of an obstacle then if we had just sat the “disruptive” way we were originally. And every time we spoke with staff we were treated like a nuisance.

I know this is a small business so I hope they see this review and try to improve I am so disappointed.

Ingrid Quezada

The place is beautiful

Atmosphere: 4

Food: 4

Service: 4

Kiran Aujla

Very cute Ambience , a perfect cafe for family friends and for couples ! Great vibes , very limited menu but must say it tastes good 🌸🌸

MUST GO 🤍

Atmosphere: 4

Food: 4

Service: 5

L Dion

One of the female workers said “they eat like animals.” After a mother, older lady and a baby left. All because she had to clean up a few crumbs. I find that super disrespectful to say about your customers, especially in front of other customers.
Overall the service was really poor as well, the atmosphere was off, the two workers were talking with a friend the entire time and we felt like going to order was causing an inconvenience for them. When we went up to order they continued talking, ignoring our presence until their conversation was done. Even after we ordered they did not start to make our order, when they did, they worked very slow, totally not happy to be there.
This extremely unprofessional and disappointing.

Atmosphere: 1

Food: 1

Service: 1

Jessica Ferro

I ordered flowers, balloons, and macarons to be delivered to my neice for her birthday. I live far away and asked if a photo could be taken of my order and emailed to me before it got sent out, since I wouldn't see it in person. No problem, they said, just write it in an email (which I did). I did not receive the photo. I've followed up twice with no response. Spent over $200 on this order, so being ignored feels very disrespectful. If you forgot to take the photo, that's fine, but I would appreciate a response!

Service: 3

Llmj D

It takes the an ETERNITY to make the food

Kid-friendliness: Really nice staff.

Atmosphere: 5

Food: 3

Service: 2

Samridhi

Cute cafe with nice decor. Coffee is good too.

Sayed Frangieh

Good for once for the ambiance but as far as food is concerned it is average

Atmosphere: 4

Food: 3

Service: 3

dedis real

I had a very disappointing experience celebrating my daughter’s birthday here. The service was extremely poor. They didn’t respond to calls or emails, the staff were incredibly rude. Unfortunately, they ruined what should have been a special day.

Tima T

It’s a cute spot. That’s probably the best thing about the spot. It’s a pink flower galore and it looks so cute.

The food however is lacklustre. I ordered the strawberry mascarpone croissant and dark hot chocolate.

The strawberry mascarpone croissant had three TINY slivers of strawberries. I expected more strawberries tbh. And the croissants itself was hard and kind of stale. Definitely not worth the $7.5+tax and tip.

Similarly, the dark hot chocolate was overly sweet. And although it didn’t taste “fake” like most powdery hot chocolates do, it wasn’t a good/rich hot chocolate. At $7.5 for a cup I was expecting better quality.

Overall, it’s not bad. And it’s worth a stop for the vibes / pictures. But I wouldn’t go there for the taste really.

Atmosphere: 5

Food: 3

Service: 4

Lilianne Belanger

Overall a very cute place. The decoration is definitely very nice and everything looks awesome. I was a little disappointed with the food, it didn't live up to my expectations. But I must say that their mocktails are super pretty and delicious 🩷

Atmosphere: 5

Food: 4

Service: 4

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