Marcello's St Laurent Mall

1200 St. Laurent Blvd, Ottawa
(613) 421-3234

Recent Reviews

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Michael McDowall

Super tasty, think five guys but more affordable and you don't feel weighed down after. Nice staff, had a great 1st experience with the chain, gonna look for them over the more known chains now.

Food: 5

Service: 5

S Siddiqui

Accidental find at St Laurent mall food court. All halal - no pork products. Ordered their loaded burger ; very good! Two smashed patties- creamy sauce, fresh buns!
Fries were a tad bit salty.

Food: 5

Service: 5

Recommended dishes: Cheese Beef Burger

Austin

Very bland burger. Can't taste any sort of seasoning in the beef. Bacon is burnt. Can't really taste anything at all in this burger. Poutine is good but that's it.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Medium Poutine

Mark Bernard

I just had the bacon burger at Marcello's. It is an excellent, juicy and tasty burger. Better than a lot of sit down restaurant burgers. The fries are also very good. Will definitely come again.

Atmosphere: 5

Food: 5

Service: 5

Craig Henry

Philly cheese steak had what appeared to be one Kraft single for cheese

Food: 1

Ali

You have to try the Triple Philly Pockets!!!

Atmosphere: 5

Food: 5

Service: 5

Abdulaziz Mutter

Best customer service, with best burger and fries

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Fries

Rautib Muhammad

Marcello's offers an outstanding dining experience. The food is delicious, with a diverse menu. The service is superb, with friendly and attentive staff who make you feel welcome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak

R3 BRANDED (R3BRANDED)

Do not order from these guys using Uber Eats. As you can clearly see, they float their prices to counter any promotion they issue. Not a single burger is 24 bucks but as soon as something is put on buy one get one free, they double the price. This has been found on every single promotional item. Burgers start at 12 bucks except buy one get one. Reg poutine is 22 bucks buy one get one free where as their other poutines are 14 bucks each. So their regular poutine is more expensive than an upgraded one?

They are just out to rip people off clearly. The pictures don’t lie and neither does grade 2 math.

Decent food, the people behind the restaurant? Greedy clearly.

Bob Souliere

I just got the worst food that I have ever received I hope something gets done about this place. They make the other location on Walkley Road looks so bad that I don’t even wanna order my food from there. I hope somebody sees this review and actually does something about these people and how they run their business and how they let their food go from their business. I have seen on the review board that there is over 200 reviews there is not one good somebody please stop the food that is coming from this place, lol health and safety. Please look at this.

Atmosphere: 1

Food: 1

Service: 1

Tommy Gun

Ordered the Buy one, get one free combo cheeseburger. The food arrived late. It took them almost 1.5 hrs to prepare the burger. One burger, this is not a feast for 30 people. Additionally, they added pickles, when I didn’t add them to order! And to make things even more fun, they forgot to include the second burger. The food was ordered at 7pm and arrived at 9 pm. Embarrassing service, if you don’t know how to use Uber eats, don’t include the service into your portfolio. Whoever is responsible for this should reeducate their employees!

Atmosphere: 1

Food: 1

Service: 1

مجتبى

food is amazing

Atmosphere: 5

Food: 5

Service: 5

Hussein Hamze

Loved the food nice Customer service

Atmosphere: 5

Food: 5

Service: 5

Melissa Alain Fowers

Tried this for lunch with my family today. Great service and very fast. Love the dinning room setup. The couch option was a big hit with my autistic son. Also not having super loud music was very nice too from a sensory point of view. Definitely recommend. The burgers were delicious. The fries were a HUGE portion.

Sara Maria

Nice place!

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