So disappointing. When this restaurant opened a couple of years ago, the owner was so welcoming and we enjoyed our visits there. To support a new business, we took colleagues there for coffee or lunch and also encouraged our son to have lunch there with his friends from the nearby high school, even when prices increased. Therefore, I was dismayed and disappointed to learn that all students were escorted out by security last week and told they were “banned”, with the new manager refusing to give a reason. We understand telling students (politely) that tables are only for customers (these students had all bought lunch there), but banning all students simply because one may have misbehaved in the past (as we heard) is inexcusable. I will no longer eat at Oggi Marketplace and I also will spread the word about the disrespectful treatment to my friends and colleagues. The students deserve an apology.
Kid-friendliness: Not kid-friendly, even though the nearby school students are lunch customers.
Atmosphere: 1
Food: 3
Service: 1
Paul Harris
I went to Oggi on Monday looking for a bite to eat. I was at city hall for my best friends wedding. I had roast beef. I took one bite and asked him to wrap it up for me. My body had reacted with so much pleasure with the taste, I knew I had to eat it in private. When I got home, it was not warm anymore. The incredible taste of the bread was slightly less. The rest kept me grunting thru my sandwich. I am planning a second trip today.
Atmosphere: 5
Service: 5
XD ///
They kicked all the Lisgar students who have been having lunch at this diner since Grade 10. Yes we brought outside food once before but the staff told us that as long as we buy anything we would not get kicked out, and we have been buying food there and no more outside food, for a long time. Today they called the security on us and all the students got kicked out, permanently banned for no reason. We did nothing against these so called “rules” that they made. Will not come back again because of this unfair treatment. Everything went worse since they got this new manager. Staff went less nice and food had been worse.
Atmosphere: 4
Food: 2
Service: 1
Web Master
I usually don't write reviews, but I decided that I needed to speak up. I was one of the students kicked out of Oggis a few weeks ago. Was it disrespectful? Yes. Was it completely dehumanizing? Yes. Were we treated like animals? Yes. That's why, when I saw reviews defending the management and calling us disrespectful, I had to draw the line. Of course, people may take their word over mine, but for what it's worth, I used to come in by myself, with my study materials, and order a coffee and bagel. If anyone was "loud and disrespectful", it was the manager (short to avg height, bald, new), who had no professional courtesy and kicked me out without giving a reason. I talked to the other staff, and they let me know that "yes, it wasn't fair, but the manager decided it...". What a way to run a business. I hope Oggi's realizes the profound impact they have had on not only our day-to-day lives, but my own mental health. Oggis, I'm speaking directly to you: What are you doing to do to fix this?
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Sandwiches
Lisa Lynn
I am shocked at the poor reviews as of new. This place is very clean, super nice staff and amazing food at an affordable price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
Richard McNeal
Great place to come relax and get a sandwich, or freshly made soup. Used to avoid coming here during my lunch break because of all the kids, they were loud, messy and very disrespectful. Glad management made the choice to ban them. The 1 star reviews are from them being upset so I would disagree with their opinion of this wonderful cafe.
The staff at Oggi is super friendly and Maria at the cash is always in a great mood. Looking forward to all the different soups they make!
Atmosphere: 5
Food: 5
Service: 5
Nanda bae
I am deeply disappointed with my recent experience at this restaurant. As a regular customer and a student, I have always appreciated the quality of the food and service—until now. Unfortunately, it’s clear that the new management has no regard for fairness or respect when dealing with customers.
During my visit, I felt blatantly discriminated against as a student customer. My concerns were dismissed, and I was spoken to in a condescending tone by the new manager, who was not only unhelpful but shockingly disrespectful. Their attitude left me feeling unwelcome and undervalued, which is unacceptable for any establishment.
Treating customers differently based on their background, especially students, is both unfair and unprofessional. I sincerely hope the owners address these serious issues with the current management, as this behaviour is damaging to what was once a pleasant and inclusive dining environment. Until changes are made, I cannot recommend Oggi’s marketplace
Maksim
Long time customer here, I dine there very often and the owner began yelling at people in the business who were simply Trying to enjoy their food/drink. He began to kick people out even when they made purchases from the store. I will not be visiting this establishment again!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwiches
ginger beer
Kicked me out for no reason. I cried. New Manager has 0 concern for mental health or respect. They hate students!
Kid-friendliness: No (hard no)
Sam Montgomery
I’m incredibly disappointed with the treatment I experienced at Oggi’s last week. As someone who has been a regular customer, visiting 2–3 times a week for the past two years and spending hundreds of dollars, I never expected such disrespect.
Without any explanation, the new manager abruptly banned me and all other students from the restaurant. Despite our polite attempts to understand the reason, his only response was to yell, “Out!” The lack of communication and professionalism was appalling.
I can no longer recommend Oggi’s. If respect and fairness are important to you, I suggest taking your business elsewhere. Their treatment of loyal customers like me is unacceptable.
Kid-friendliness: Kid-friendliness: Completely unwelcoming to students and young patrons.
I am deeply disappointed with the treatment I received at Oggi’s today. I am a loyal customer who has frequented this establishment 2–3 times a week for the past two years—I have spent hundreds of dollars here. Today, without any explanation, the new manager abruptly banned me and all other students from Oggis.
We politely asked multiple times what the reason was, and his response was simply “out!”.
The lack of communication and respect was shocking. Only the security guard had the decency to explain that it was the business’s decision, leaving me feeling confused and unwelcome. What was once a place with exceptional food and service has now become a glaring example of poor management and discriminatory practices.
I can no longer recommend Oggi’s to anyone. If you value respect and fairness, please stay away from this business. It’s clear they don’t value their loyal customers.
Kid-friendliness: Extremely against kids.
Atmosphere: 1
Food: 4
Service: 1
kipadrlz f
Been dining there for much of my life. One day i was abruptly kicked out by the new manager. Horrible! No real reason given either, other than “students not being allowed”. Even the staff agreed that this was unfair! Wouldn’t recommend in a million years! I’ve included this picture of the breakfast that used to get there. Sad that these memories are now drenched with new ones of horrible treatment.
Kid-friendliness: No
Recommended dishes: Sandwiches
zade hakeem
Ok food but new manager is very disrespectful to students and makes the atmosphere horrible. Do not recommend.
Atmosphere: 1
Food: 4
Service: 1
Ishan Ranjan
My experience at Oggi today was very disappointing. I have been a regular customer for a long time, stopping by nearly every single day, and I never expected to be treated so poorly. Out of nowhere, the new manager decided to ban all students without giving any reason. When we asked why, he just yelled at us to leave. The only person who even tried to explain was the security guard, who said it was some kind of business decision. It’s shocking to see how little they value their customers now. What used to be a great spot with great food and service has completely changed, and I would not recommend it to anyone.
Atmosphere: 1
Food: 4
Service: 1
Nhat
The new manager is extremely rude and disrespectful. I can't tell if it was because of my ethnicity or just a general dislike for students. My friends and I were kicked out for no apparent reason, even though we politely asked why, all we got was disgusted look.
So disappointing. When this restaurant opened a couple of years ago, the owner was so welcoming and we enjoyed our visits there. To support a new business, we took colleagues there for coffee or lunch and also encouraged our son to have lunch there with his friends from the nearby high school, even when prices increased. Therefore, I was dismayed and disappointed to learn that all students were escorted out by security last week and told they were “banned”, with the new manager refusing to give a reason. We understand telling students (politely) that tables are only for customers (these students had all bought lunch there), but banning all students simply because one may have misbehaved in the past (as we heard) is inexcusable. I will no longer eat at Oggi Marketplace and I also will spread the word about the disrespectful treatment to my friends and colleagues. The students deserve an apology.
Kid-friendliness: Not kid-friendly, even though the nearby school students are lunch customers.
Atmosphere: 1
Food: 3
Service: 1
I went to Oggi on Monday looking for a bite to eat. I was at city hall for my best friends wedding. I had roast beef. I took one bite and asked him to wrap it up for me. My body had reacted with so much pleasure with the taste, I knew I had to eat it in private. When I got home, it was not warm anymore. The incredible taste of the bread was slightly less. The rest kept me grunting thru my sandwich. I am planning a second trip today.
Atmosphere: 5
Service: 5
They kicked all the Lisgar students who have been having lunch at this diner since Grade 10. Yes we brought outside food once before but the staff told us that as long as we buy anything we would not get kicked out, and we have been buying food there and no more outside food, for a long time. Today they called the security on us and all the students got kicked out, permanently banned for no reason. We did nothing against these so called “rules” that they made. Will not come back again because of this unfair treatment. Everything went worse since they got this new manager. Staff went less nice and food had been worse.
Atmosphere: 4
Food: 2
Service: 1
I usually don't write reviews, but I decided that I needed to speak up. I was one of the students kicked out of Oggis a few weeks ago. Was it disrespectful? Yes. Was it completely dehumanizing? Yes. Were we treated like animals? Yes. That's why, when I saw reviews defending the management and calling us disrespectful, I had to draw the line. Of course, people may take their word over mine, but for what it's worth, I used to come in by myself, with my study materials, and order a coffee and bagel. If anyone was "loud and disrespectful", it was the manager (short to avg height, bald, new), who had no professional courtesy and kicked me out without giving a reason. I talked to the other staff, and they let me know that "yes, it wasn't fair, but the manager decided it...". What a way to run a business. I hope Oggi's realizes the profound impact they have had on not only our day-to-day lives, but my own mental health. Oggis, I'm speaking directly to you: What are you doing to do to fix this?
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Sandwiches
I am shocked at the poor reviews as of new. This place is very clean, super nice staff and amazing food at an affordable price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
Great place to come relax and get a sandwich, or freshly made soup. Used to avoid coming here during my lunch break because of all the kids, they were loud, messy and very disrespectful. Glad management made the choice to ban them. The 1 star reviews are from them being upset so I would disagree with their opinion of this wonderful cafe.
The staff at Oggi is super friendly and Maria at the cash is always in a great mood. Looking forward to all the different soups they make!
Atmosphere: 5
Food: 5
Service: 5
I am deeply disappointed with my recent experience at this restaurant. As a regular customer and a student, I have always appreciated the quality of the food and service—until now. Unfortunately, it’s clear that the new management has no regard for fairness or respect when dealing with customers.
During my visit, I felt blatantly discriminated against as a student customer. My concerns were dismissed, and I was spoken to in a condescending tone by the new manager, who was not only unhelpful but shockingly disrespectful. Their attitude left me feeling unwelcome and undervalued, which is unacceptable for any establishment.
Treating customers differently based on their background, especially students, is both unfair and unprofessional. I sincerely hope the owners address these serious issues with the current management, as this behaviour is damaging to what was once a pleasant and inclusive dining environment. Until changes are made, I cannot recommend Oggi’s marketplace
Long time customer here, I dine there very often and the owner began yelling at people in the business who were simply
Trying to enjoy their food/drink. He began to kick people out even when they made purchases from the store. I will not be visiting this establishment again!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwiches
Kicked me out for no reason. I cried. New Manager has 0 concern for mental health or respect. They hate students!
Kid-friendliness: No (hard no)
I’m incredibly disappointed with the treatment I experienced at Oggi’s last week. As someone who has been a regular customer, visiting 2–3 times a week for the past two years and spending hundreds of dollars, I never expected such disrespect.
Without any explanation, the new manager abruptly banned me and all other students from the restaurant. Despite our polite attempts to understand the reason, his only response was to yell, “Out!” The lack of communication and professionalism was appalling.
I can no longer recommend Oggi’s. If respect and fairness are important to you, I suggest taking your business elsewhere. Their treatment of loyal customers like me is unacceptable.
Kid-friendliness: Kid-friendliness: Completely unwelcoming to students and young patrons.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Water Bottle
Restaurantji Recommends
I am deeply disappointed with the treatment I received at Oggi’s today. I am a loyal customer who has frequented this establishment 2–3 times a week for the past two years—I have spent hundreds of dollars here. Today, without any explanation, the new manager abruptly banned me and all other students from Oggis.
We politely asked multiple times what the reason was, and his response was simply “out!”.
The lack of communication and respect was shocking. Only the security guard had the decency to explain that it was the business’s decision, leaving me feeling confused and unwelcome. What was once a place with exceptional food and service has now become a glaring example of poor management and discriminatory practices.
I can no longer recommend Oggi’s to anyone. If you value respect and fairness, please stay away from this business. It’s clear they don’t value their loyal customers.
Kid-friendliness: Extremely against kids.
Atmosphere: 1
Food: 4
Service: 1
Been dining there for much of my life. One day i was abruptly kicked out by the new manager. Horrible! No real reason given either, other than “students not being allowed”. Even the staff agreed that this was unfair! Wouldn’t recommend in a million years! I’ve included this picture of the breakfast that used to get there. Sad that these memories are now drenched with new ones of horrible treatment.
Kid-friendliness: No
Recommended dishes: Sandwiches
Ok food but new manager is very disrespectful to students and makes the atmosphere horrible. Do not recommend.
Atmosphere: 1
Food: 4
Service: 1
My experience at Oggi today was very disappointing. I have been a regular customer for a long time, stopping by nearly every single day, and I never expected to be treated so poorly. Out of nowhere, the new manager decided to ban all students without giving any reason. When we asked why, he just yelled at us to leave. The only person who even tried to explain was the security guard, who said it was some kind of business decision. It’s shocking to see how little they value their customers now. What used to be a great spot with great food and service has completely changed, and I would not recommend it to anyone.
Atmosphere: 1
Food: 4
Service: 1
The new manager is extremely rude and disrespectful. I can't tell if it was because of my ethnicity or just a general dislike for students. My friends and I were kicked out for no apparent reason, even though we politely asked why, all we got was disgusted look.
Atmosphere: 1
Food: 3
Service: 1
Loading...