Disgusted by the actions of the 2 female staff members who got my order wrong and then claimed it was what I ordered. How are you going to tell me what I want to eat? Literally argued with me infront of others and told me to come the following day for a refund?? Is this how the staff is trained? How do you argue with a customer and NEARLY refuse to give a refund. I WILL NEVER return to this location and will spread the word
Atmosphere: 1
Food: 1
Service: 1
Nicole Lee
Everyone at this location is always so upbeat and nice. I even got a promotional item after it’d been officially removed from the menu. Food is always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taters
ss, ss
They deliberately egnoring the couriers for take out food and they still the same after a year.
Dave TheRaspberry
Don't let these fake 5 star reviews fool you. This food is way too salty for it's own good. My mouth is on fire from the salt. Never again.
Atmosphere: 3
Food: 2
Service: 3
Lydia Clarmo
Very chill, service was great. Nice cashier
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pop-Ins
Trisha Clarmo
Great food and very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Tamim Samim
Terrible experience at Mary Brown’s. The food was filthy and unhygienic, and the staff were unbelievably rude. Management must fix this, but as for me—I’ll never come back and I strongly advise others to stay away.
Atmosphere: 1
Food: 1
Service: 1
Michael Faraday
Great service, slightly pricy
Atmosphere: 5
Food: 5
Service: 5
dima EL-Sherif
Staff was very friendly; especially Prerna who took our order, great customer service overall, and quick service preparing my order! Definitely my go to branch in Ottawa!
Atmosphere: 5
Food: 5
Service: 5
Hasoon
Manu was super welcoming and made sure my order was just right.
It was my first time at the restaurant and the service provided by the employes we’re very fabulous and the food was freshly prepared.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Taters, Fries, Poutine, Gravy, Wing, Salad, Banana Pudding, Mac and Cheese, Coleslaw Salad, Wedge Poutine, Drumstick, Tater Poutine, Chicken Pop-Ins, Big Mary Combo, Chicken Tenders 3 Piece, Big Mary Original Burger Combo, 2 Pieces Meal, Big Mary's Chicken Sandwich and Poutine, Three Piece Chicken Combo
Zahidi Khan
Good food and good service from Manu.
Atmosphere: 5
Food: 5
Service: 5
Stephen Burke
Prerna was great. Awesome chicken and service all around!
Atmosphere: 5
Food: 5
Service: 5
Hush Hush Lingerie
We were served by Manu. He was absolutely lovely. He gave us amazing fast service. He made sure we had a great experience. I only wish the manager was there so I could tell him or her to give Manu a raise as he truly deserves it. What awesome service and delicious fresh food. Thank you Manu 🙏🏻
Disgusted by the actions of the 2 female staff members who got my order wrong and then claimed it was what I ordered. How are you going to tell me what I want to eat? Literally argued with me infront of others and told me to come the following day for a refund?? Is this how the staff is trained? How do you argue with a customer and NEARLY refuse to give a refund. I WILL NEVER return to this location and will spread the word
Atmosphere: 1
Food: 1
Service: 1
Everyone at this location is always so upbeat and nice. I even got a promotional item after it’d been officially removed from the menu. Food is always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taters
They deliberately egnoring the couriers for take out food and they still the same after a year.
Don't let these fake 5 star reviews fool you. This food is way too salty for it's own good. My mouth is on fire from the salt. Never again.
Atmosphere: 3
Food: 2
Service: 3
Very chill, service was great. Nice cashier
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pop-Ins
Great food and very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Terrible experience at Mary Brown’s. The food was filthy and unhygienic, and the staff were unbelievably rude. Management must fix this, but as for me—I’ll never come back and I strongly advise others to stay away.
Atmosphere: 1
Food: 1
Service: 1
Great service, slightly pricy
Atmosphere: 5
Food: 5
Service: 5
Staff was very friendly; especially Prerna who took our order, great customer service overall, and quick service preparing my order! Definitely my go to branch in Ottawa!
Atmosphere: 5
Food: 5
Service: 5
Manu was super welcoming and made sure my order was just right.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was my first time at the restaurant and the service provided by the employes we’re very fabulous and the food was freshly prepared.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Taters, Fries, Poutine, Gravy, Wing, Salad, Banana Pudding, Mac and Cheese, Coleslaw Salad, Wedge Poutine, Drumstick, Tater Poutine, Chicken Pop-Ins, Big Mary Combo, Chicken Tenders 3 Piece, Big Mary Original Burger Combo, 2 Pieces Meal, Big Mary's Chicken Sandwich and Poutine, Three Piece Chicken Combo
Good food and good service from Manu.
Atmosphere: 5
Food: 5
Service: 5
Prerna was great. Awesome chicken and service all around!
Atmosphere: 5
Food: 5
Service: 5
We were served by Manu. He was absolutely lovely. He gave us amazing fast service. He made sure we had a great experience. I only wish the manager was there so I could tell him or her to give Manu a raise as he truly deserves it. What awesome service and delicious fresh food. Thank you Manu 🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Manu provided me best and great service
Atmosphere: 5
Food: 5
Service: 5
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