McDonald's

450 Terminal Ave., Ottawa
(613) 789-7911

Recent Reviews

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Chris A

Slowest McDonald’s out there

Michael Carey

She is handling everything alone and this place is full and she is alone for attendance,cooking and tender proud of very good job like this

Atmosphere: 5

Food: 5

Service: 5

YOW Gyrl

This place was filthy. Tables not wiped. Floors not swept. Garbage on the counter where the drinks are.

Atmosphere: 2

Food: 3

Service: 4

crackinjack100

Manager on duty today(was told her name was mimi) , on phone caslsually walking around during lunch rush while gentle men was waiting for coffee , he spoke up she just hid in the back after let the two special needs e employees handle the front.

Atmosphere: 1

Food: 3

Service: 1

Victor Gonzalez

It took about 15 minutes to get my order

Fair Reviewer

Very bad customer service. I went there on Friday around 8:30 pm, I stood in line behind a customer, once the cashier finished helping him, the cashier just ignored me, he closed his cash and went to clean the tables, he never said someone will help you or I will be back in a moment. I stood in front of cash for extra 3 minutes while the cashier was cleaning tables and there were 2 persons working inside. They just ignored me as if there is no one in front of cash. I ended up leaving without ordering. I wish google allowed us to give negative ratings so you would receive a negative 5.

Atmosphere: 1

Food: 1

Service: 1

N C

I asked for no cheese,and they gave me double cheese! So pathetic

Atmosphere: 1

Food: 1

Service: 1

Jacynthe Clement

The gentleman working the cash around 6:40pm on October 7th is absolutely wonderful. He always has a big smile, he is very nice and very good at customer service. This location is lucky to have him as an employee. I hope McDonalds treats him accordingly based on his great work.

Atmosphere: 2

Food: 5

Service: 5

Manpreet kaur

Went to this location today evening. Horrible experience. I ordered coke and ice coffee, but coke taste was like sugar water. And there was no enough cream in ice coffee, just full cup of ice. Very bad service and dirty place ever I have seen.

Food: 1

Service: 1

Matthew L

Slow service, disgusting location covered in filth. our order was prepared incorrectly, and the buns were stale.

Atmosphere: 1

Food: 1

Service: 2

James Balcom

Ordered one McDouble on a busy long work day after grabbing groceries opened up the burger to eat on my way home the thing was overloaded with ketchup and mustard making it Uneditable ppl spend there hard earned money to buy food when they are hungry to have workers at McDonald’s the manager at that to not care and throw the thing together like I get what I get this is absurd even for one measly McDouble hire ppl that care about what they do even if it is just a fast food job I pay for a service and the food you provide not the other way around.. I call, and the
exact manager gives me greef. make it make sense like I runind her meal.. Completely unexpetable you have one job to make food and provide a pleasant service… do better!! Absolutely Embarrassing

Atmosphere: 1

Food: 1

Service: 1

Burt a name

Ordered a bunch of burgers for the wife and I and every single one had stale hard bread around the entire edge. Can't imagine how old the buns were. All the tables were filthy.
Won't ever eat here again

Atmosphere: 1

Food: 1

Service: 2

P D

Worst run
Dirty
Front counter dirty
Takes long

Atmosphere: 1

Food: 3

Service: 1

Ross Deverson

Food was not very fresh or hot. Service was done with an impressive smile. Atmosphere was average. The place could be cleaner. But my main reason for this review was that while waiting for our food we watched a staff member rub his teeth with his finger, scratch his hair and wipe his nose. Then proceeded to serve food without washing his hands. Sorry guys , disgusting! Please train your staff better.

Atmosphere: 3

Food: 2

Service: 4

Philip Mayer

Had a meal today and not comming back here we seens bugs high chair are discusting and worst part of it seen the guy pass the broom and left a lot on the side mapac should get involve in here

Atmosphere: 1

Food: 1

Service: 1

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