McDonald’s

2380 Bank St, Ottawa
(613) 526-1258

Recent Reviews

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Damian Todd

I ordered a nugget meal and for some reason the app glitched and gave me a past order. The employees gave me my food and were pretty rude about me being the problem and said they can’t do anything. My advice to the manager and staff is to try and see it from my point of view not single me out as the problem and say I didn’t double check my order and that’s on me. I shouldn’t have to double check my order every time and if the app is that finicky that you have to say that then I’m not the problem as clearly this isn’t your first time saying that to a customer.

Atmosphere: 2

Food: 1

Service: 1

haley stuckless

Imagine showing up to a 24 hr McDonald’s after work to pick dinner up just to be turned away because they close the inside in 5 minutes but don’t worry if you have a car you can go through the drive through, what’s the point of letting people in if your gonna turn them away not everyone has a car and I rushed to try and make in time which I did. Should’ve took my order.

Atmosphere: 1

Service: 1

Fred H Priebe

Very pleased with the service and the team members was very pleasant to chat with.

Atmosphere: 5

Food: 4

Service: 5

ANGELE

Excellent place to eat
Excellent customer service
Excellent prices
Excellent atmosphere
Excellent food

Parking: Lots of parking on the right side in the back

Atmosphere: 5

Food: 5

Service: 5

Kat Hudson

Waited 30 MINUTES in the DriveThru only to find a SINGLE employee running the store.. As irritated as I was.. I felt horrible for him.. he also gave me the wrong burger, But I was not about to turn around.

Atmosphere: 1

Food: 1

Service: 1

Jess Laker

Asked to get mayonnaise with my order of fries and they said that I have to pay extra, it was always free, first these people ruin tim hortons, now MacDonald's, Canada is dying because of these people, they buy franchises and run them to the ground just care about money and not cleanliness nor quality, thanks again trudeau 🤮🤮🤮

Atmosphere: 3

Food: 2

Service: 3

Recon Gaming (RECONGAMING)

They made my mf burger wrong, I’ve been waiting 20 god dam minutes in the drivethru, and I crashed Tf out cause of it. 1 star, so not halal mode, oh yah and the atmosphere was mid, smelled like Bollywood, then again, this is the only McDonald close to me, so I’ll come back

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Med Fries

Yusuf

We waited for 1.5 hours, there is only one employee in the car to prepare an order, what kind of job is this, can’t you get more employees?

Yasir Rahemh

The worst McDonald’s I ever visit
I will never go to this location anymore, and I don’t recommend this location to anyone because of the worst McDonald’s ever this location
If you buy a burger, they gonna charge you for the mayo. It’s crazy.

Atmosphere: 1

Food: 1

Service: 1

Irena

The food was good but the guy who took our order seemed confused, and he was repeating everything back to us wrong. When we got our food it was wrong and we went back to ask for a burger without pickles and onions for the second time because one of us is allergic. Also we asked for 3 fries and only got 2, which he made us pay for when we came back. This is so stupid and we should not pay because of their staff’s mistake. He claims to be a “manager.” Will not eat at this location again.

Atmosphere: 1

Food: 4

Service: 1

Dave A.

Very stingy with condiments and napkins. Charges for water.

Gabrielle Danis

Slow service , order was incorrect and missing item

J Thib

Needs to be cleaned more regularly.

Atmosphere: 1

Food: 3

Service: 4

Sadie Cox

Im sorry but as a previous worker at mc Donald’s these employees r horrible
They gave me the wrong sandwich and got mad at me as I had the receipt
Then I dropped my drink and they were gonna charge me for a new drink like what?
Never going here again

Atmosphere: 1

Food: 5

Service: 1

Houssam Zarhouni

Most fast food spaces tend to not cares about bathrooms cleaning, dunno why

Atmosphere: 2

Food: 4

Service: 3

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