manager rude. answer rude for simply asking for a bag to go. tells me whit a rude tone to move away from cash register zone. i get it you may hate your life but dont take it out on customers. thank you food is mcdonalss . place is clean. but service . no thanks
Atmosphere: 1
Food: 3
Service: 1
Arabella Clements
Service was great, food was clearly very fresh and nice and hot, nothing felt like it had been made and then reheated. Staff took my order and it was ready promptly with no errors. Would definitely go back, can’t ask for anything else really!
Ammar Basti
Went to McDonald’s with my kids, and instead of enjoying our meal, we had three flies sitting with us the whole time. Absolutely disgusting and unacceptable! 😡
Atmosphere: 1
Food: 5
Service: 2
José Alcalá
Bad service
Atmosphere: 1
Service: 1
Luke Saulis
LISTEN! This is the best mcdonalds in the city, and it is purely because of who works the grill here. It's ALWAYS fresh. I can ALWAYS rely on them to make my cheesy obsession perfect. I go all over ottawa often, to get mcdonalds 7 times a week so I know who the best mcdo is, it's this one.
Hitesh shahani
i had ordered my coffee online at 4:05 knowing it would be rush hour for you guys and had been at the counter at 4:10 pm but before me there were 3 orders so i waited patiently but when it was my turn as in the sequence on the screen i was been side tracked and i could see the guy who had order after me getting their orders their drinks which were a cold coffees and than when it was my turn again after serving all i am being told that it will still take around 2 min as they brewed new batch of coffee so what should i understand out of this ?? And i receive my coffee at 4:21pm i appreciate that i got it served on my table by the employee but my question to you guys is that 1)so why was i been side tracked if i was ahead in the queue 2)it takes you guys to make a small coffee 1 cream and sugar around 16 min ?3)what i understood from this is i ordered online my order was dine in and received late my friend ordered take out he got it before me so next time even if it is a dine in i should always hit take out right and than ask you guys to prepare a dine in for me for my oder after it is packed right to make your job more difficult right ? This is not the first time this has to me
Food: 5
Service: 1
Swin Verma
Worst service I ever received from any store I went many McDonald's, Tim Hortons or many food chain even pizza stores to pickup online order for Uber or doordash or my order and here it happened third time today again and same guy working i donot know the name because they are not wearing name tags. First of all my order came in store before and they never know before and today as well then he has to do something in his screen so that it will display in orders and then he served minimum 15 orders in front of me in which more than 10 customers came after me. I keep asking and waiting and he took more than 15-20 minutes in 1 order When i told him at last that's not good more than 15 mins in my order and you served others before me and he even said I have to serve store orders before the delivery order. Then why you guys even take Uber or doordash customer order if you going to serve them not by turn but at last only. We also have that our job to pick order on time and deliver to customer. This is the worst service I received in my job even pizza ones are more faster than this fast food suppose to be store Owner or manager should explain them to serve orders by their turn and give equal amount of attention to all orders
Atmosphere: 1
Food: 1
Service: 1
Joseph Hachey
Kinda wish the kiosk would notify me when ingredients are substituted. This location doesn't have leaf lettuce and uses iceberg on their BLT McMuffin sandwich.
Ghazi Ghareeb Zorab
Very very long wait, and the staff use a terrible dishonest way, as a poor trick ! to convince you waiting !
Matthew Gayford
Great location. Better than a typical in-store branch and it is all because of the friendly, attentive staff. Each time I come here for breakfast they have been great! Pay them more!
This store is very dirty and the staff's service attitude is very poor
Mike M
I'm not sure why but this locations staff seemed a bit frazzled when I was here. It was early afternoon on a weekday and not particularly busy but I think my single person order took at least 15 minutes.
M G
Disgustingly dirty and staff are very short and rude. They put delivery people up front and make walk-in customers wait. Tables are usually stained by a dirty wet cloth, the ones actually 'cleaned'. Hamburgers were sloppy and kinda soggy. We did not eat. In a Walmart so I suppose that's expected?
Atmosphere: 1
Food: 1
Service: 1
Jessica P
Mixed bag. Sometimes my order is fine and they do a great job making it, other times it's really not good and not what I paid for. Gambling on a meal shouldn't be a thing, so I'd recommend avoiding this place. So far my messed up orders were a cheeseburger that was passed off as a quarter pounder and a tea that wasn't steeped or mixed. This was on two separate occasions within the last month. Also the place is kinda dirty most of the time. Some staff do make the food correctly though, but it's not worth the gamble.
Atmosphere: 2
Food: 2
Service: 2
Danny Ryan
Kurtis is amazing, great attitude and you can tell he cares about the work he does, good job
manager rude. answer rude for simply asking for a bag to go. tells me whit a rude tone to move away from cash register zone. i get it you may hate your life but dont take it out on customers. thank you food is mcdonalss . place is clean. but service . no thanks
Atmosphere: 1
Food: 3
Service: 1
Service was great, food was clearly very fresh and nice and hot, nothing felt like it had been made and then reheated. Staff took my order and it was ready promptly with no errors. Would definitely go back, can’t ask for anything else really!
Went to McDonald’s with my kids, and instead of enjoying our meal, we had three flies sitting with us the whole time. Absolutely disgusting and unacceptable! 😡
Atmosphere: 1
Food: 5
Service: 2
Bad service
Atmosphere: 1
Service: 1
LISTEN! This is the best mcdonalds in the city, and it is purely because of who works the grill here. It's ALWAYS fresh. I can ALWAYS rely on them to make my cheesy obsession perfect. I go all over ottawa often, to get mcdonalds 7 times a week so I know who the best mcdo is, it's this one.
i had ordered my coffee online at 4:05 knowing it would be rush hour for you guys and had been at the counter at 4:10 pm but before me there were 3 orders so i waited patiently but when it was my turn as in the sequence on the screen i was been side tracked and i could see the guy who had order after me getting their orders their drinks which were a cold coffees and than when it was my turn again after serving all i am being told that it will still take around 2 min as they brewed new batch of coffee so what should i understand out of this ?? And i receive my coffee at 4:21pm i appreciate that i got it served on my table by the employee but my question to you guys is that 1)so why was i been side tracked if i was ahead in the queue 2)it takes you guys to make a small coffee 1 cream and sugar around 16 min ?3)what i understood from this is i ordered online my order was dine in and received late my friend ordered take out he got it before me so next time even if it is a dine in i should always hit take out right and than ask you guys to prepare a dine in for me for my oder after it is packed right to make your job more difficult right ? This is not the first time this has to me
Food: 5
Service: 1
Worst service I ever received from any store
I went many McDonald's, Tim Hortons or many food chain even pizza stores to pickup online order for Uber or doordash or my order and here it happened third time today again and same guy working i donot know the name because they are not wearing name tags. First of all my order came in store before and they never know before and today as well then he has to do something in his screen so that it will display in orders and then he served minimum 15 orders in front of me in which more than 10 customers came after me. I keep asking and waiting and he took more than 15-20 minutes in 1 order
When i told him at last that's not good more than 15 mins in my order and you served others before me and he even said I have to serve store orders before the delivery order. Then why you guys even take Uber or doordash customer order if you going to serve them not by turn but at last only.
We also have that our job to pick order on time and deliver to customer.
This is the worst service I received in my job even pizza ones are more faster than this fast food suppose to be store
Owner or manager should explain them to serve orders by their turn and give equal amount of attention to all orders
Atmosphere: 1
Food: 1
Service: 1
Kinda wish the kiosk would notify me when ingredients are substituted. This location doesn't have leaf lettuce and uses iceberg on their BLT McMuffin sandwich.
Very very long wait, and the staff use a terrible dishonest way, as a poor trick ! to convince you waiting !
Great location. Better than a typical in-store branch and it is all because of the friendly, attentive staff. Each time I come here for breakfast they have been great! Pay them more!
Restaurantji Recommends
This store is very dirty and the staff's service attitude is very poor
I'm not sure why but this locations staff seemed a bit frazzled when I was here. It was early afternoon on a weekday and not particularly busy but I think my single person order took at least 15 minutes.
Disgustingly dirty and staff are very short and rude.
They put delivery people up front and make walk-in customers wait. Tables are usually stained by a dirty wet cloth, the ones actually 'cleaned'. Hamburgers were sloppy and kinda soggy. We did not eat. In a Walmart so I suppose that's expected?
Atmosphere: 1
Food: 1
Service: 1
Mixed bag. Sometimes my order is fine and they do a great job making it, other times it's really not good and not what I paid for. Gambling on a meal shouldn't be a thing, so I'd recommend avoiding this place. So far my messed up orders were a cheeseburger that was passed off as a quarter pounder and a tea that wasn't steeped or mixed. This was on two separate occasions within the last month. Also the place is kinda dirty most of the time. Some staff do make the food correctly though, but it's not worth the gamble.
Atmosphere: 2
Food: 2
Service: 2
Kurtis is amazing, great attitude and you can tell he cares about the work he does, good job
Atmosphere: 5
Food: 4
Service: 5
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