McDonald's
5357 Fernbank Rd, Ottawa
(613) 831-3092
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Great place to visit
One of my favorite McDonald’s locations ever very clean and well taken care of!
One of the slowest services
Just wanted to leave a quick review to say the manager , I think his name was Hakuri did an excellent job and really went above and beyond while helping serve me today. You can tell they care about what they do—super respectful, efficient, and made sure everything was right with my order. Great attitude and great energy. Definitely made my experience at this McDonald’s way better than usual
I went at mcdonalds yesterday at around 7 pm and spent around 52 dollars on June 6. I'm really not impressed with the food, it tasted super bland and dry and wasn't even fresh and hot and the fries portion they gave me was very small. I ordered medium but git a very small portion. There were only 2 people working at the place, one lady in charge with the food and one cashier. The lady had absolutely no gloves and was preparing my food whilst cleaning. 🤢The cashier had an attitude and spoke to me with no enthusiasm and looked like he hated his job. The garbage wasn't clean at all and there were sauces all over the place and a lot of flies. The drink station wasn't cleaned at all, the drinks were super bland and watered down. All of the workers spoke in their foreign language, wasnt wasnt comfortable. It's hard to understand what they're saying and this leaves an unprofessional environment for the customers. If I were to give this a 0 star, I would definitely do, it doesn't deserve even 1 star. 😖😣
ordered caramel but tastes like regular iced coffee.
ordered from here 4 times and all 4 times they made mistakes from not including cheese on burgers with cheese by default to missing sauces and wrong sauce for nuggets or giving poutine without cheese curds and gravy(Seriously, they just drenched buffalo sauce instead)
McDonald in a Walmart. I guess the quality should be self-evident.
Almost empty, but the tables were dirty. The coffee was warm, not hot.
The fries, well, look at the picture. Like the coffee they were warm, not hot. And not as crispy as they should be.
But the main issue is $2.89, ($3.27 with tax) for what looks like 30 shoestring fries. Barely a snack. I should have put a coin into the picture to convey just how meagre this serving as. Perhaps 3 inches across.
McDonalds does not sell nutritious food. Greens are almost non-existent. It's sugar and other fast carbs and greasy protein.
Bottom of the barrel health-wise.
But the junk should at least be good value for junk, and eell prepared. And it is not.
McDonalds is a mistake I foolishly repeat every 6 months or so. I can do better.
.....came back to edit....
I forgot to mention the fruit flies swarming around the ketchup dispenser.....
It’s dirtiest McDonald’s that I ever seen. It’s always dirty, no one cleaning here.
To seat somewhere you have to clean it before after someone. Food the same, they just don’t care and throw random food to bag, and externally slow. I wonder why McDonald’s doesn’t care about the quality and at least minimal service. Disappointing.
Not too impressed. I ordered a coffee frappe for my sister and THIS was given to me? When we asked them to remake it, they said that it looks fine.
Restaurantji Recommends
Extremely slow at getting orders out
Atmosphere: 3
Food: 5
Service: 1
Bad customer service
The seating area was a disaster, had not been cleaned for hours. No "grown ups " on hand to watch quality control. You have a great product ( French Fries ) , but absolutely ruined them by adding crazy amounts of salt on every batch. Thx for adding a small amount of Fries with my salt. This location needs help !!
Atmosphere: 1
Food: 1
Service: 1
11/17/2024
The guy that was in the kitchen was NOT wearing gloves as he was making my sandwich..? I know about food safety and not wearing gloves is disgusting. I don’t care how many times you have to wash your hands dry them and put them in gloves YOU DO EXACTLY THAT. I took it to not cause problems but my stomach turns at the thought of him doing that. It was the evening shift @ 7:45:11. Very disappointed very dirty behaviour. I was order 2119. He used his hands……… wasted $6 and was barely acknowledged.
Food: -0
Service: -000
Atmosphere: -0000
The staff is lovely and working their butts off to make everyone have a good experience. You can’t help that it is in Walmart hence some sketchy and demanding folks.🤷🏼♀️
Atmosphere: 2
Food: 3
Service: 5
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