McDonald's
5357 Fernbank Rd, Ottawa
(613) 831-3092
Recent Reviews
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Extremely slow at getting orders out
Atmosphere: 3
Food: 5
Service: 1
Bad customer service
The seating area was a disaster, had not been cleaned for hours. No "grown ups " on hand to watch quality control. You have a great product ( French Fries ) , but absolutely ruined them by adding crazy amounts of salt on every batch. Thx for adding a small amount of Fries with my salt. This location needs help !!
Atmosphere: 1
Food: 1
Service: 1
11/17/2024
The guy that was in the kitchen was NOT wearing gloves as he was making my sandwich..? I know about food safety and not wearing gloves is disgusting. I don’t care how many times you have to wash your hands dry them and put them in gloves YOU DO EXACTLY THAT. I took it to not cause problems but my stomach turns at the thought of him doing that. It was the evening shift @ 7:45:11. Very disappointed very dirty behaviour. I was order 2119. He used his hands……… wasted $6 and was barely acknowledged.
Food: -0
Service: -000
Atmosphere: -0000
The staff is lovely and working their butts off to make everyone have a good experience. You can’t help that it is in Walmart hence some sketchy and demanding folks.🤷🏼♀️
Atmosphere: 2
Food: 3
Service: 5
I got happy meal for my son last week. It was give it to me the old food from someone I opened the box. The chicken is very very bad.
Good service, excellent manager. Food was hot and tasty. Location could use a refreshing, but we will be back
Atmosphere: 3
Food: 3
Service: 2
This is a typical McDonalds but it is clean and has lots of different options for seating. The bathrooms were well maintained as well. The service was
friendly, however, I order twice for my family and both times items were missing from the order. I have never had this happen at a McDoanlds in the new age of ordering for yourself. Perhaps there was a computer issue that day.
Atmosphere: 3
Food: 3
Service: 1
They took to long serving us it showed our order was already served and taken but no then we finally got it in the end
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Baked Pie
Take out of Mc Chicken HABANERO with NO habanero for the second time ????
The 1st time i didn’t post it but NOW it is time to inform
I have the picture if needed by manager
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
very disruptive, and not very clean
Atmosphere: 2
Food: 3
Service: 2
Ordered large fries with my combo for takeout. Open the bag and the fries were half full. Paid extra for large and to receive not even equivalent to medium fries. To add to this my big mac was missing a patty. It was an old lady manager working there that made the burger. Sadly enough, I won't be returning here since this is not the first time I've experience this.
Atmosphere: 3
Food: 1
Service: 3
Ate there twice and got sick both times. First time they even got the order wrong. I also noticed that the employees in the kitchen are putting the ingredients on the burgers with their bare hands, no gloves. Come on, you're handling other people's food... So now I'm not surprised I got sick.
Atmosphere: 1
Food: 1
Service: 1
Had diarrhea 20mins after eating the hamburger at this McDonald's store. Nobody cares cleanness and ppl's health! This photo shows how their employees work! Our lifes matter! no excuses accepted! The government should do their job to keep restaurants clearn and kick the irresponsibles out of food industry!
Atmosphere: 1
Food: 1
Service: 1
They must work in hygiene and customer service. At the same time, I recommend standardizing the rations they give in this place, as this is the first time that they give me the french fries to almost half of the packaging.
Atmosphere: 2
Food: 3
Service: 1
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