I have to change my review for this place from average to absolutely amazing.. the employees are all really really nice and great at their jobs same with all the swing managers, but there's ONE swing manager named Antonio who's absolutely amazing and goes the extra mile with EVERYTHING.. amazing attitude to making and prepping food and drinks all the way from being super friendly to how much ice you want in your pop or ice coffee... And the store manager is an absolute sweetheart as well and always remembers returning customers and gives her location a small town friendly and fast feeling rather than a here and gone give me your money food court feeling... I can't say this for many locations of any fast food restaurant but when coming to this place you get what you pay for from amazing customer service to properly and hygienically prepped food and drinks to emaculatally clean work stations... GREAT JOB GUYS
Atmosphere: 5
Food: 5
Service: 5
Henry Smith
Not good fries. Multiple were rotten
Vegetarian options: None
Dietary restrictions: There are no good dietary restrictions foods.
Parking: Super hard to find parking
Kid-friendliness: Not kid friendly. Someone was smoking right at the table near the cashier.
Wheelchair accessibility: Impossible to bring a wheelchair in there.
Atmosphere: 3
Food: 1
Service: 2
Kave
Quite Friendly and dedicated staff and service. Really nice to be there.
Atmosphere: 5
Food: 5
Service: 5
W Wang
Ordered the extra large double double coffee, tastes diluted. It's definitely watered down. Worst McDonald ever, will never go back to this place. If there is 0 star, I'll give it 0.
Harry Potter Enthusiast
The staff refused to give me a salt packet ? how petty! Then she said my manager asked us to not give anything to someone who hasn’t bought from here! GIRL, it’s just salt. Are you even listening to yourself lol?
Atmosphere: 1
Service: 1
jess Fenske
Manger was very rude to me never coming back to this location EVER and as we’ll update your stuff and as we’ll you guys are USELESS
Joseph Cook
Staff kinda rude, dismissive. Won't fill up a water bottle, plus the mall is fairly outdated and has no water bottle fill areas or even a water fountain that I know of. Sometimes they're closed when mall is open; ran out of food or not enough employees to run it ? ...
Atmosphere: 1
Food: 3
Service: 1
Edward W
Why do u even exist... Just leave so someone else can actually rent that spot and make money. Ur always closed. Just useless.
Atmosphere: 1
Food: 1
Service: 1
Richard Coffey
The only reason to use this McDonald’s is quicker access to the Bus. Half the menu and significantly worse service than the one in the parking lot.
Atmosphere: 1
Food: 2
Service: 1
C G
0 stars if possible
Ordered for myself and a friend after a hard days work
His iced coffee tasted burnt
And the employees cannot follow the simplest instructions!!
I'm a regular at the Billings Bridge location. The manager and staff are always friendly and make me feel welcome ?. They make my ice coffees just the way I like it! Thanks for the great service ?.
Atmosphere: 5
Food: 5
Service: 5
Curiosity28715224237
Very poor speed, the indian Asian staff are cheap they charged me for a cup of water it was always free but the manager came out and charged me! They speak poor english, they tend to put less milk than asked for to save!!! Very rude and low class. Same cheap staff at BK, DQ whereever they go the make service cheap, giving bad quality spoons at some tim hortons is just another cheap move. They are giving a bad reputation to all these world brands, i hope they kick such cheap owners out of franchises.
David Joseph
They still have their pandemic glass up, and the ladies working the cash were low talkers - very hard to communicate with them. Tried to get a chicken sandwich happy meal and they said that wasn’t a thing (it is). Ordered the chipotle quarter pounder and it came with so much bbq sauce it got everywhere… and sure enough there were no napkins in the bag. The napkins are held hostage behind the pandemic glass and you have to ask for them… cue another round of trying to communicate through a glass wall.
Brenden Robichaud
None of the staff at this location wear gloves when handling food, can't see a box of gloves anywhere.
Atmosphere: 1
Food: 1
Service: 1
Настя Двинина
We bought 2 mac chicken menus with coffee instead of cola. It was disgusting. Cold potatoes. Quite cold. And no, we didn’t go there for long, they immediately gave it cold. The coffee is disgusting. Smells like burnt wiring. And the coffee with milk looks even worse in the photo. Before we were given the order, the coffee was changed because the order was mixed up. I needed 1 coffee with milk and 1 without.
I have to change my review for this place from average to absolutely amazing.. the employees are all really really nice and great at their jobs same with all the swing managers, but there's ONE swing manager named Antonio who's absolutely amazing and goes the extra mile with EVERYTHING.. amazing attitude to making and prepping food and drinks all the way from being super friendly to how much ice you want in your pop or ice coffee... And the store manager is an absolute sweetheart as well and always remembers returning customers and gives her location a small town friendly and fast feeling rather than a here and gone give me your money food court feeling... I can't say this for many locations of any fast food restaurant but when coming to this place you get what you pay for from amazing customer service to properly and hygienically prepped food and drinks to emaculatally clean work stations... GREAT JOB GUYS
Atmosphere: 5
Food: 5
Service: 5
Not good fries. Multiple were rotten
Vegetarian options: None
Dietary restrictions: There are no good dietary restrictions foods.
Parking: Super hard to find parking
Kid-friendliness: Not kid friendly. Someone was smoking right at the table near the cashier.
Wheelchair accessibility: Impossible to bring a wheelchair in there.
Atmosphere: 3
Food: 1
Service: 2
Quite Friendly and dedicated staff and service. Really nice to be there.
Atmosphere: 5
Food: 5
Service: 5
Ordered the extra large double double coffee, tastes diluted. It's definitely watered down. Worst McDonald ever, will never go back to this place. If there is 0 star, I'll give it 0.
The staff refused to give me a salt packet ? how petty! Then she said my manager asked us to not give anything to someone who hasn’t bought from here! GIRL, it’s just salt. Are you even listening to yourself lol?
Atmosphere: 1
Service: 1
Manger was very rude to me never coming back to this location EVER and as we’ll update your stuff and as we’ll you guys are USELESS
Staff kinda rude, dismissive. Won't fill up a water bottle, plus the mall is fairly outdated and has no water bottle fill areas or even a water fountain that I know of. Sometimes they're closed when mall is open; ran out of food or not enough employees to run it ? ...
Atmosphere: 1
Food: 3
Service: 1
Why do u even exist... Just leave so someone else can actually rent that spot and make money. Ur always closed. Just useless.
Atmosphere: 1
Food: 1
Service: 1
The only reason to use this McDonald’s is quicker access to the Bus. Half the menu and significantly worse service than the one in the parking lot.
Atmosphere: 1
Food: 2
Service: 1
0 stars if possible
Ordered for myself and a friend after a hard days work
His iced coffee tasted burnt
And the employees cannot follow the simplest instructions!!
Restaurantji Recommends
I'm a regular at the Billings Bridge location. The manager and staff are always friendly and make me feel welcome ?. They make my ice coffees just the way I like it! Thanks for the great service ?.
Atmosphere: 5
Food: 5
Service: 5
Very poor speed, the indian Asian staff are cheap they charged me for a cup of water it was always free but the manager came out and charged me! They speak poor english, they tend to put less milk than asked for to save!!! Very rude and low class. Same cheap staff at BK, DQ whereever they go the make service cheap, giving bad quality spoons at some tim hortons is just another cheap move. They are giving a bad reputation to all these world brands, i hope they kick such cheap owners out of franchises.
They still have their pandemic glass up, and the ladies working the cash were low talkers - very hard to communicate with them. Tried to get a chicken sandwich happy meal and they said that wasn’t a thing (it is). Ordered the chipotle quarter pounder and it came with so much bbq sauce it got everywhere… and sure enough there were no napkins in the bag. The napkins are held hostage behind the pandemic glass and you have to ask for them… cue another round of trying to communicate through a glass wall.
None of the staff at this location wear gloves when handling food, can't see a box of gloves anywhere.
Atmosphere: 1
Food: 1
Service: 1
We bought 2 mac chicken menus with coffee instead of cola. It was disgusting. Cold potatoes. Quite cold. And no, we didn’t go there for long, they immediately gave it cold. The coffee is disgusting. Smells like burnt wiring. And the coffee with milk looks even worse in the photo. Before we were given the order, the coffee was changed because the order was mixed up. I needed 1 coffee with milk and 1 without.
Atmosphere: 1
Food: 1
Service: 1
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