McDonald's

252 Elgin St, Ottawa
(613) 236-6769

Recent Reviews

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Shyli

Decent place to buy coffee and snacks. Service was good.

Atmosphere: 5

Food: 4

Service: 5

Leyet Dow

November 12 at 1:03 p.m.
I’m an Uber delivery driver who just picked up two orders from this McDonald’s.
The woman who handed me the order spoke to me in a very degrading way, asking me twice to confirm the pickup, even though I had already done it before she said anything. I was shocked to see that she rate me two time to Uber despite my calm and polite attitude.

If her goal was to harm me, it won’t work. her rating gets lost among hundreds of positive reviews I’ve earned. Delivery drivers deserve respect too.

Atmosphere: 1

Food: 1

Service: 1

Lijo Abraham Jose

Quick nest and clean

Atmosphere: 5

Food: 5

Service: 5

skoz

Received the hardest veggie burger ever. Literally brick texture. ? How did this happen

Food: 1

Andrew Whatcott

Worst mcdonalds in the world. Ordered online, waited 1 hour for food. Capacity is approx 1 meal per 5minutes

Atmosphere: 1

Food: 1

Service: 1

Anna Lovanh

The food is fresh because the volume is high. The staff are friendly, however there are long wait times and priority is usually questionable when it starts to get busy.

Atmosphere: 2

Food: 4

Service: 2

Mai Goliard

Probably the worst McDonald's after rideau one closed down. Missing 2 items in a 6-item order, like 1/3 of my food is not there ! Only realized after i got home, wont go ever again.

Atmosphere: 1

Food: 2

Service: 1

Finley Labbe

WORST MCDONALDS IN THE CITY THE MANAGER IS USELESS AND THE WAIT TIME IS ABSURD. 25 MINUTE WAIT FOR A MCDOUBLE WHEN THERE IS BIG MACS BEING SENT OUT CONSTANTLY. I ASKED THE MANAGER FOR A SINGLE DIPPING SAUCE AND GOT ATTITUDE. Useless.

Atmosphere: 1

Food: 1

Service: 1

Sara Suter

Probably the worst customer service when ordering through the app. My partner and I ordered a small meal that in total cost 17$. We got charged and received a receipt in our email, but the order wasn’t showing up in the app. We talked to multiple workers they said they can’t do anything bc their pos is having trouble (and instead of trying to fix it we just see them stand around and do nothing. We talked to the manager, they said we just need to connect to the WiFi… we did and stood outside for another 30 minutes nothing changed. Refused to give us any option to help us. And so we had to leave since we ordered at 11:57 and waited out there since 1am. Customer service was terrible, and as a worker currently in customer service I can’t believe the laziness.

Atmosphere: 1

Food: 2

Service: 1

ralph neaimeh

I ordered a meal, then asked to use the restrooms as they were locked, they said all their restrooms are under renovation! I doubt that they were honest!!!! And if it is true! Thats the worst customer service ever! And also they lack basic communication skills.... Very disrespectful staff...

Atmosphere: 1

Food: 1

Service: 1

Aron Fawzy

Good Food and serving team but there's no trays for Eating-In!

Atmosphere: 4

Food: 5

Service: 4

Axel George

>:P
The only way to order after 11 is with the app.

Rashaun McLaughlin

Typical mcds experience

Atmosphere: 3

Food: 3

Service: 3

Dimas Rodriguez

Honestly , I’m new in the area and I personally think that this is the best Mcdonnal of the area and one of the best I ever been , staff managers very professional, always working as a team ,and everytime come here is very clean ! 10/10

Atmosphere: 5

Food: 5

Service: 5

Kien Z

I mean, come on, it's a McDonald's, always gets its job done.

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