Milano Pizzeria
2430 Bank St, Ottawa
(613) 738-1555
Recent Reviews
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excellent service and food
I ordered a pizza and pizza was absolutely delicious, with a perfect crispy crust that had just the right amount of chew. The sauce was tangy and flavorful, complementing the fresh mozzarella perfectly. Toppings were generous and fresh, making each bite a delightful experience. The balance of flavors was spot on, with no single ingredient overpowering the others. Overall, it was a satisfying and tasty pizza that I would definitely order again.
It's 10/10 and 5+ star ratings from my side for Pizza maker especially.
Thanks Uncleđ (A pizza maker person)
Atmosphere: 5
Food: 5
Service: 5
Ordered from this location of Milanos. The pizza was uncooked and the cheese was really weird. A solid pale white colour. Each slice had barely two toppings on it. The sweet dip tasted like melted mayonnaise. Had a hard time communicating with the gentlemen on the phone to understand if our order had gone through properly. Which it wasnât, so we had to order for a second time. We wouldnât have minded the 2.5 hours wait if we didnât receive what can only be described as the pizza equivalent of baby Ruthâs face. (The goonies)
Food: 1
Service: 1
Called for a pick up order. When the phone was answered it was put on the counter with no one saying hello, but you could hear the person having a side conversation about someone who was 1.5 hours late (assume it was a delivery driver for his shift) Asked for a pizza burger pizza NO peppers and add bacon - was told no pizza by this name. He asked what was on it and I told him, again saying NO peppers. Get home to find the pizza I ordered and spent almost $40 on was made with peppers! So that is/was $40 down the drain. Will NOT go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Unprofessional staff
Atmosphere: 1
Food: 1
Service: 1
Just got a wrap and was utterly disappointed. The chicken wrap came with mostly cabbage and tomatoes. Hardly any chicken in it. Do not buy from here. They obviously do not treasure their old or even new clients. Bad food
Shame on you Milano pizza!
I have been ordering from this Milanos for some time but recently (past 3 months) their food quality has been slowly declining. On multiple occasions they have put little to no gravy on their poutines. I will no longer be ordering from this location.
Food: 1
they are bad at making fries. I ordered fries and it was all soggy.
Atmosphere: 1
Food: 1
Service: 1
WALK IN, ORDER THE DEEP FRIED CHEESE CURDS, TAKE THEM AND GO, that is how to have success 15/07/24
11/20/18 UPDATE:
AHHHH I forgot my last experience so I ordered again tonight because I am a sucker... as usual delivery came incomplete (without dips)- both the driver and I called the store to get them and it took over 30 minutes to arrive after they promised over the phone âI would definitely order from them againâ- lol nope (unless I forget again next year haha)
Shockingly bad experience tonight- I have always, ALWAYS sworn by milanos (hunt club location specifically). I always order the special with pizza, wings, and deep fried cheese curds, and I always tip in advance and tip well. Tonight they completely messed up the order, ruined the entire meal (didn't deliver cheese curds, clearly never made them as they came much later after dinner was already eaten- needless to say they went to waste). The worst part is the store was completely unapologetic when I called and said that online orders are handled through a different system... left me on hold for a long time as well and then were very curt asking me for obscure details on the bill. Needless to say I will NEVER order from Milanos again. So disappointed :(
Absolutely disappointed I ordered three bacon cheeseburger combo. It arrived lated and no bacon on any of the burgers, buns were burnt not even edible. At least the dog enjoyed it. So sad
Food: 1
Restaurantji Recommends
Ordered through door dash. Food arrived fairly quickly. When opened and cut into my chicken parmesean the chicken was cool. Door dash thought 3.00 was good to refund me. Last time I ordered the same thing it was really hot. Not returning to this location
Best Pizza spot in town. Food is fresh and really amazing.Never doubt this placeJust one word AMAZING
Been lied to and for will never return to this place.About 1 month ago I order 2 pizzas, 1 with vegan cheese and the other with regular cheese. When I got back home I noticed they reversed the order and put the wrong cheese on the wrong pizza. Being lactose intolerant and not being able to have cheese itâs something I can just say ââok I will eat this anywayââ. So I called as soon as I got home to explain the situation. The gentlemen that picked up (the one thatâs always there) said, ââok, next time you order I will have a free pizza for youââ. Since I didnât wanted to go back out that night I accepted that unfortunately. I say unfortunately because this week when I called back, this was not honoured and the ONLY thing that same gentlemen was willing to do is not charge me for the vegan cheese upgrade. In true honesty I almost lost my cool here and shouldâve simply left the pizzas on the counter. I was insulted.After being lied to by a business and not being able to honour your words and not step up to fix your mistake by replacing replacing with a free pizza as you said, I will bring my hard earned money somewhere use.Also, 2 medium pizzas for $60.00 ? Seriously, thatâs taking advantage of people.Food quality / taste: 4Honouring your mistakes: 0Customer appreciation: 0Customer service: 0Taking advantage of your customers: 0Will never be back: 100%Gave 2 stars because their overpriced pizzas as still decent.
Vegetarian options: They charge you for the vegan cheese upgrade.
Atmosphere: 1
Food: 2
Service: 1
BEST CANADIAN PIZZA EVER!!!!!!!!
BEST CANADIAN PIZZA EVER!!!!!!!!
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