Mr. Pretzels
50 Rideau St, Ottawa
(514) 443-6333
Recent Reviews
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Love this location a lot. Pretzel are always being made.
Atmosphere: 5
Food: 5
Service: 5
Staff is not friendly. I got the Nutella Pretzel with half of it, out of Nutella. Wherever, I asked for extra Nutella they said that I have to pay extra and was rude to me.
Atmosphere: 1
Food: 2
Service: 1
We ordered two salted pretzels and a cheese stuffed pretzel and they were honestly amazing! Worth the price. However, the staff were not friendly whatsoever... When we ordered the cashier was blunt and rude. We asked for hot cheese sauce, to which she abruptly replied "we don't have any." With a huge stink eye.. None of the staff were friendly or smiled when distributing orders to customers. We almost felt Asif we were annoying to them. I understand that working in the food serving industry isn't favorable, but when it's that obvious that you don't want to be there, it makes the customers uncomfortable.
Atmosphere: 2
Food: 5
Service: 1
Toscany pretzel is recommended
Food: 5
Service: 5
Fresh and Yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nutella Pretzels
The store is closed at 6pm, I arrived 5:40pm, and the 3 ladies were cleaning the store already, and told me that everything were sold out.
Atmosphere: 1
Food: 5
Service: 1
Excellent pretzel, soft, warm and just the right amount of sweet!
Atmosphere: 4
Food: 5
Service: 4
I ordered a half sesame half everything pretzel, liked the everything pretzel half better. Very nice staff and it came pretty quickly!
Atmosphere: 3
Food: 4
Service: 5
They served me five minutes before closing. I did ask if it was going to screw them up at all and they cheerfully said no problem and served me. Very nice staff and tasty, fresh
Atmosphere: 4
Food: 4
Service: 5
The BEST pretzels!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good food and friendly service. They are often quite busy.
Atmosphere: 3
Food: 4
Service: 4
Such soft, warm and perfectly textured pretzels, just um, um, ummmmmm. This was my first time trying pretzels, we took Nutella Pretzel and Vanilla pretzel, and they told us that they had a special offer running that day and we can order 1 more pretzel. So with all our sweet pretzels, we ordered a savory pretzel, a cheddar pretzel. And all the pretzels were so good, a bit messy to eat, so take a few extra napkins but absolutely worth the mess.
Atmosphere: 5
Food: 5
Service: 5
The lady in the cashier was so rude to the customers. She’s so grumpy all the time. She gave me the wrong order and also gave me a burned pretzels. I didn’t have a chance to check it before i leave because i was in a hurry. I am so dissapointed.
Service: 1
Took 20 minutes just to get a
Atmosphere: 1
Service: 1
Took forever to prepare my single regular
Atmosphere: 1
Food: 3
Service: 1
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