Omer and Jennifer were very helpful. They were kind, caring and attended to all our needs. They ensured that our dinning experience was delightful and delivered excellent customer service. I will definitely continue to recommend customers to this place. May God continue to bless this restaurant, in Jesus name!
Atmosphere: 5
Food: 5
Service: 5
Terence Fong
It is quite impressive that this being the seconds Nando's i eat at across the world, the taste and sauce are just as great as from my homeland. Nando's does a great job at bringing a standard
Atmosphere: 4
Food: 5
Service: 5
NK Shahariar
One of the best halal chicken out there. Really loved the atmosphere and vibe. Food was so good.
Atmosphere: 5
Food: 5
Service: 5
Aman Preet
I had an amazing experience at Nando’s today! The food was delicious and perfectly cooked as always, but what really made the visit special was the outstanding service from Tanish. He was very friendly, attentive, and made sure we were comfortable throughout our meal. His customer service was truly exceptional and made our dining experience even better.
Thank you, Tanish, for the great service! We will definitely be coming back again. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Fetahi Wuhib
Good food, nice vibe.
Atmosphere: 4
Food: 5
Service: 5
Natalie De Ladurantaye
Fast, friendly and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Logan Mercer
We tried the Peri Peri Chicken extra hot platter, and it was full of flavor—definitely reminded me of Nando’s back in South Africa 🇿🇦. There was a small issue with our order, but the team handled it professionally and offered a 15% discount on our next order. Big thanks to Tarrish for the excellent service!
Atmosphere: 5
Food: 5
Service: 5
Faria Jerin
Food is always amazing, but the service was shocking tonight. I'm usually a huge fan of Nando's on Elgin Street and have been here many times, but our visit today was seriously disappointing—purely because of the service. Let me be clear: the food was, as always, absolutely brilliant—a solid 5/5. Nando's consistently delivers that perfect Peri-Peri hit, and the kitchen staff deserve full credit. We ordered a large platter to share, sampling the perfect heat of the Medium chicken, the refreshing tang of Lemon & Herb, and the delicious fruitiness of Mango & Lime. The sides were all spot on: rich, creamy Mac & Cheese topped with crumbs, flavorful Peri-Peri Rice, crunchy Coleslaw, and of course, those signature Peri-Peri Fries paired with some great garlicky bread slices. The quality of the dishes truly saved the meal. However, the front-of-house experience was frankly terrible. We arrived about an hour before closing, which is plenty of time, but it felt like we were a massive inconvenience to our server. The waiter was incredibly grumpy and gave off a palpable vibe that they were unhappy to see us. They didn't offer us anything, simply dropped off the menus, and left. From that point on, we ended up having to collect all our own necessities—the cutlery, water glasses, and tissues—from the service station ourselves. It was disheartening to feel completely unwelcome right from the start. It's a real shame that such excellent food is being completely overshadowed by such visibly poor customer service. This wasn't the signature, welcoming Nando's atmosphere we’ve experienced before. The food deserves a much better service experience. We'll be back for the Peri-Peri, but we really hope the service improves drastically.
Atmosphere: 5
Food: 5
Service: 1
G Nel
Great food, good customer service and would be back if I’m in town again.
Atmosphere: 4
Food: 5
Service: 4
Henry Carter
We ordered the Peri Peri Chicken Extra Hot Platter, and it was absolutely delicious — full of flavor and perfectly cooked. It brought back great memories of enjoying Nando’s back home in South Africa 🇿🇦.
Although there was a small incident during our visit, the staff handled the situation with professionalism and care. Special thanks to Tarrish for his attention and kindness — he made sure everything was resolved smoothly and even offered us a 15% discount on our next order. Truly appreciated!
You gotta eat the food, you will eat the bones too
Atmosphere: 5
Food: 5
Service: 5
Tony
We order frequently from Nando's - both personal and corporate.
Lately, there's been a trend of extremely long wait times, and cold service. Today was an absolute disaster when I ordered a small corporate lunch. I arrived at the time my order was said to be ready online. When I entered, you couldn't even get to any staff as they were busy taking other customers orders. There was only one lady bussing tables. When I asked where my order was (already 10 mins past it's time), turns out it was just sitting in front of her, along with several other take out orders. She continue to ignore my order for another few minutes, before finally bagging it up.
She then went to collect the drinks from the fridge and forgot one out of her lack of care. The food had cooled down, the service was abysmal and the food is nothing to write home about.
I can understand if this was an off day, but I observed how dysfunctional the kitchen and front staff were and that cannot go on any longer...
Atmosphere: 1
Food: 2
Service: 1
Douglas Kidd
The Nando’s at Elgin and Albert Streets has always been one of my favourite eating out places, but now it’s even better! Food, service, polite servers and hosts are all “next level”! Highly recommend this place if you’re downtown, or even if you’re not - worth going downtown for!
Atmosphere: 5
Food: 5
Service: 5
Jolin Merein
I had the pleasure of being served by Purvashi on Wednesday night, and I must say she was absolutely outstanding! From the moment we arrived, she greeted us with the warmest smile and made us feel genuinely welcome. Throughout the evening, her professionalism, attentiveness, and positive attitude truly stood out.
Omer and Jennifer were very helpful. They were kind, caring and attended to all our needs. They ensured that our dinning experience was delightful and delivered excellent customer service. I will definitely continue to recommend customers to this place. May God continue to bless this restaurant, in Jesus name!
Atmosphere: 5
Food: 5
Service: 5
It is quite impressive that this being the seconds Nando's i eat at across the world, the taste and sauce are just as great as from my homeland. Nando's does a great job at bringing a standard
Atmosphere: 4
Food: 5
Service: 5
One of the best halal chicken out there. Really loved the atmosphere and vibe. Food was so good.
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience at Nando’s today! The food was delicious and perfectly cooked as always, but what really made the visit special was the outstanding service from Tanish. He was very friendly, attentive, and made sure we were comfortable throughout our meal. His customer service was truly exceptional and made our dining experience even better.
Thank you, Tanish, for the great service! We will definitely be coming back again. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Good food, nice vibe.
Atmosphere: 4
Food: 5
Service: 5
Fast, friendly and delicious food!
Atmosphere: 5
Food: 5
Service: 5
We tried the Peri Peri Chicken extra hot platter, and it was full of flavor—definitely reminded me of Nando’s back in South Africa 🇿🇦. There was a small issue with our order, but the team handled it professionally and offered a 15% discount on our next order. Big thanks to Tarrish for the excellent service!
Atmosphere: 5
Food: 5
Service: 5
Food is always amazing, but the service was shocking tonight.
I'm usually a huge fan of Nando's on Elgin Street and have been here many times, but our visit today was seriously disappointing—purely because of the service. Let me be clear: the food was, as always, absolutely brilliant—a solid 5/5. Nando's consistently delivers that perfect Peri-Peri hit, and the kitchen staff deserve full credit.
We ordered a large platter to share, sampling the perfect heat of the Medium chicken, the refreshing tang of Lemon & Herb, and the delicious fruitiness of Mango & Lime. The sides were all spot on: rich, creamy Mac & Cheese topped with crumbs, flavorful Peri-Peri Rice, crunchy Coleslaw, and of course, those signature Peri-Peri Fries paired with some great garlicky bread slices. The quality of the dishes truly saved the meal.
However, the front-of-house experience was frankly terrible. We arrived about an hour before closing, which is plenty of time, but it felt like we were a massive inconvenience to our server. The waiter was incredibly grumpy and gave off a palpable vibe that they were unhappy to see us. They didn't offer us anything, simply dropped off the menus, and left. From that point on, we ended up having to collect all our own necessities—the cutlery, water glasses, and tissues—from the service station ourselves. It was disheartening to feel completely unwelcome right from the start.
It's a real shame that such excellent food is being completely overshadowed by such visibly poor customer service. This wasn't the signature, welcoming Nando's atmosphere we’ve experienced before. The food deserves a much better service experience. We'll be back for the Peri-Peri, but we really hope the service improves drastically.
Atmosphere: 5
Food: 5
Service: 1
Great food, good customer service and would be back if I’m in town again.
Atmosphere: 4
Food: 5
Service: 4
We ordered the Peri Peri Chicken Extra Hot Platter, and it was absolutely delicious — full of flavor and perfectly cooked. It brought back great memories of enjoying Nando’s back home in South Africa 🇿🇦.
Although there was a small incident during our visit, the staff handled the situation with professionalism and care. Special thanks to Tarrish for his attention and kindness — he made sure everything was resolved smoothly and even offered us a 15% discount on our next order. Truly appreciated!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You gotta eat the food, you will eat the bones too
Atmosphere: 5
Food: 5
Service: 5
We order frequently from Nando's - both personal and corporate.
Lately, there's been a trend of extremely long wait times, and cold service. Today was an absolute disaster when I ordered a small corporate lunch. I arrived at the time my order was said to be ready online. When I entered, you couldn't even get to any staff as they were busy taking other customers orders. There was only one lady bussing tables. When I asked where my order was (already 10 mins past it's time), turns out it was just sitting in front of her, along with several other take out orders. She continue to ignore my order for another few minutes, before finally bagging it up.
She then went to collect the drinks from the fridge and forgot one out of her lack of care. The food had cooled down, the service was abysmal and the food is nothing to write home about.
I can understand if this was an off day, but I observed how dysfunctional the kitchen and front staff were and that cannot go on any longer...
Atmosphere: 1
Food: 2
Service: 1
The Nando’s at Elgin and Albert Streets has always been one of my favourite eating out places, but now it’s even better! Food, service, polite servers and hosts are all “next level”! Highly recommend this place if you’re downtown, or even if you’re not - worth going downtown for!
Atmosphere: 5
Food: 5
Service: 5
I had the pleasure of being served by Purvashi on Wednesday night, and I must say she was absolutely outstanding! From the moment we arrived, she greeted us with the warmest smile and made us feel genuinely welcome. Throughout the evening, her professionalism, attentiveness, and positive attitude truly stood out.
Atmosphere: 5
Food: 5
Service: 5
Great food, service and atmosphere
Atmosphere: 5
Food: 5
Service: 5
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