New Town Chinese Food
$$ • Chinese
Hours:
1022 Pleasant Park Rd, Ottawa
(613) 731-7421
About New Town Chinese Food
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Found a fly in the sauce for my chicken balls and returned within 15 minutes of pick up and the older man told me I PUT IT IN THERE!
Seriously that was gross, i will never go back!
I've ordered food from here for 26 years. this was the first time I was not given soy sauce. I had no idea you now have to ask for things you expect. My food was not tasty without those packets of soy sauce. I spent $70. Lost me as a customer.
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 3 - 11PM |
| Sunday | 3 - 10PM |
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New Town Chinese Food is a well-known take-out and delivery-only restaurant that has been serving the community for many years. The food is consistently praised as "Super Good" and "Delicious," offering great value for the price. The menu features typical and traditional dishes, with good portions, hot food, and a good variety of menu items. The chicken is perfectly cooked, and the vegetables are just right for bites. The sauces are well paired with everything on the menu. Many customers recommend ordering a flyer to share with friends, as leftovers often smell so good that others want some too.
Recently, it has become a tradition for many families, especially around holidays like Christmas and New Year’s. Customers appreciate the fast service, even when the restaurant is busy. The menu includes all the staples expected from a classic Canadian-style Chinese restaurant, such as sweet and sour chicken balls, chow mein, fried rice, General Tao, and beef and broccoli. The portion sizes are generous, ensuring great value for money, and even smaller combos are packed well. This makes it common for customers to have leftovers, enhancing the overall experience.
The staff are friendly, kind, and helpful, making the experience enjoyable for families and customers with dietary restrictions or young children. The restaurant is wheelchair accessible and located in a small strip mall, with limited parking and some street parking available. While the decor may be outdated, the overall experience remains positive. New Town Chinese Food has earned its spot as a reliable go-to Chinese food spot in town, known for fast, familiar, and satisfying food that consistently hits the mark.